PYRO

Review summary

1. M

   Megan

   VIP

   Palm Springs

   19 reviews

   5.0

   19 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All of the wait staff were attentive and working hard. Our server Jasmine was so great. She made our evening. The atmosphere was great too. It’s nice to see a busy, humming, well run restaurant. Everything came out as ordered on time and Jasmine checked, in a timely matter, to make sure everything was satisfactory. Food and cocktails were very good also.
   

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2. G

   Gord

   Calgary

   6 reviews

   5.0

   6 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food, always fresh with a unique atmosphere.
   

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3. T

   Terry

   Edmonton

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had the offer of meal from Lebanon. Excellent food, service. Very large portions, very enjoyable evening.
   

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4. K

   Karen

   Edmonton

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time customers and not disappointed. Jess our server was fantastic! We will be back & recommend to friends & family.
   

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5. B

   Brigitte

   Edmonton

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   I love this place. Great place to entertain friends.
   

   PYROResponded 4 days ago

   Thanks Brigitte for the review! We look forward to your next visit! Regards, Sarah
   

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6. J

   Jamie

   Edmonton

   2 reviews

   3.0

   2 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   Second time at his restaurant, food is top notch for taste, a little expensive compared to comparable restaurants, service is sub par (on both occasions),seated by the overhead doors to the patio, found it uncomfortably cool, doesn't seem to be anyway to address this issue.
   

   PYROResponded 4 days ago

   Hi Jamie, thank you for the detailed feedback. I am glad to hear you enjoyed our food, here at PYRO. I apologize for the temperatures and service. We have had some technical difficulties with our heat over this past weekend and can assure you it has been addressed. If you would be open to contacting me directly, I would love to invite you back for a much better experience. You can reach me directly at saelliott@loca.ca I look forward to hearing from you, Sarah
   

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7. S

   Shelly

   Edmonton

   3 reviews

   4.0

   3 reviews

   Dined on January 17, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   I would love to come back to Pyro for the ambiance. I really want to love the food too and I have been twice and the food is pretty good but the prices are high. When I am paying those prices, I want the food quality to be there. I ordered the beet salad which was $17.00 and there was little to no dressing and the feta cheese was missing. I had to ask the server for it. She did bring back a large portion of feta and apologized so that was good but I felt weird having to ask for it. Then when I tried the salad it seemed like the dressing was also forgotten. I also ordered the recommended bacon-wrapped scallops which were $18.00 and I got 4 tiny scallops. I did not think that was worth the $18.00 I paid. So all in for a salad and skewer of protein it was $35.00. I feel like that is extremely overpriced for the salad I received. The other guests at our table were very happy with their meals, Calamari, wings, fries & pizza. I really want to come back and I have a $50 gift card so I will be going again and I hope I have better quality food. The atmosphere there is really nice so I hope the kitchen can match the energy or we won't be coming back because it is too expensive for the type of food we received.
   

   PYROResponded on January 17, 2025

   Thank you, for your detailed review Shelly. I am so glad you enjoyed the ambience and service at Pyro. Your insights about the food and prices are valuable to us and we will use them to make improvements. We hope to meet your expectations on your next visit at Pyro. Please let me know if there's anything specific we can do to make your next visit more enjoyable, at saelliott@loca.ca Warm regards, Sarah
   

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8. M

   Mary

   Edmonton

   13 reviews

   5.0

   13 reviews

   Dined on January 10, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   I went with some friends for lunch at PYRO recently and we all enjoyed it very much. The service was excellent and the food was delicious. I had the Roman Banh Mi and it was great - quite different from the traditional Vietnamese Banh Mi sandwich but a wonderful variation. Our server was very good. She provided helpful advice on ordering and was never intrusive. All is all, it was a very pleasant time.
   

   PYROResponded on January 11, 2025

   Thank you Mary, for taking the time to leave us a review. We are so glad to hear you enjoyed the roman banh mi!! We look forward to your next visit at PYRO. Warm regards, Sarah
   

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9. V

   Valerie

   VIP

   Edmonton

   10 reviews

   5.0

   10 reviews

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great experience at Pyro on Friday, Jan 3. Three of us ordered pizza which was tasty. The fourth ordered the Fattoush salad, which she found to be good. Pyro will become a regular on our rotation of restaurants we enjoy in Sherwood Park.
   

   PYROResponded on January 5, 2025

   I'm so glad you enjoyed our pizza and fattoush salad! We look forward to seeing you on a regular basis! Warm regards, Sarah
   

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10. T

    Teresa

    Edmonton

    1 review

    3.0

    1 review

    Dined on January 3, 2025

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 4

    clients did not like bland thai salad.... soup so so
    

    PYROResponded on January 5, 2025

    If you have any additional comments please feel free to reach out to me at saelliott@loca.ca Regards, Sarah
    

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