Proper Grit

Review summary

1. T

   Thomas

   Minneapolis

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 4

   The restaurant was empty but the food took over an hour to come out. When it did come out, it was cold. Drinks were good and apps decent.
   

   Proper GritResponded today

   Hey Thomas, We're sorry to hear that your experience at Proper Grit didn't meet your expectations. We understand that the food and drinks took longer than expected and we apologize for the delay. We're glad to hear that you enjoyed them once they arrived. Your feedback is important to us and we will certainly work on improving our service speed. We hope you'll give us another chance to impress you. Best regards, The Management Team
   

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2. L

   Laura

   West Palm Beach

   5 reviews

   5.0

   5 reviews

   Dined on January 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time at the Ben and Proper Grit ; great experience over all. Beautiful entrance , restaurant on ground floor. Great view of skating rink. Very welcoming, great service, limited menu but every choice we made was superb. Seasonings exceptional. Relax atmosphere. After dinner we took elevator to roof top . Another lovely bar and eatery .
   

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3. D

   Darcy

   VIP

   San Francisco

   6 reviews

   1.0

   6 reviews

   Dined on January 12, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   We ordered three apps and one drink. The drink was unexpectedly an unnatural green color. Only One of the apps was edible. Service for all took forever. Had to get manager to get check. Won’t be back.
   

   Proper GritResponded today

   Thanks for visiting us, Darcy. We're sorry to hear that your experience at Proper Grit didn't meet your expectations. We take your feedback about the drink color and service time very seriously and we'll discuss these matters with our team. We regret that one of our dishes was not to your liking. We appreciate your comments and will use them to improve. We hope you might consider giving us another chance in the future.
   

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4. A

   Andrea

   VIP

   Philadelphia

   28 reviews

   1.0

   28 reviews

   Dined on January 10, 2025

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 5

   Food was very bad. Didn’t want to say anything to waiter. So disappointing because service is excellent & ambience is cool.
   

   Proper GritResponded today

   Thanks for the feedback, Andrea. We're really sorry to hear that you didn't enjoy your meal at Proper Grit. We pride ourselves on our excellent service and it's disappointing to hear that we fell short this time. We appreciate your patience with our staff and will take your comments into consideration as we strive to improve. We hope you'll give us another chance to impress you with our food in the future. Please contact me. Best, The Management Team Krystal Kinney
   

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5. OT

   OpenTable Diner

   VIP

   Tampa

   3 reviews

   3.0

   3 reviews

   Dined on January 10, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Appetizers were great. Entrees just okay for the price. Service wasn’t great. Plan on a $20 valet fee after validation.
   

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6. R

   Ron

   Cleveland

   3 reviews

   3.0

   3 reviews

   Dined on January 1, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   The food was good. Portions to small for price. Vegetable undercooked and they found the smallest potato possible. Waitress forgot things and it took a very long time to receive the food and we had to ask for it. Then it came right away which makes me think it sat in the kitchen or under a heat lamp. It’s too bad because this was not only our News Years eve dinner but also our 26th wedding anniversary and they knew that, but clearly did not care or even acknowledge it.
   

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7. DE

   DebbieE

   New York City

   1 review

   2.0

   1 review

   Dined on December 31, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   The server was not trained properly. Our drinks came very late after the meals Were almost finished and in wrong glasses as They said they ran out of glasses. This was at 7 Oclock on the NYE.
   

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8. E

   Edward

   VIP

   Philadelphia

   8 reviews

   2.0

   8 reviews

   Dined on December 30, 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   The tea time food was very dry and not very good. Waiter Murat was nice but clumsy.
   

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9. OT

   OpenTable Diner

   West Palm Beach

   1 review

   5.0

   1 review

   Dined on December 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter Gortem was so attentive and sweet. Everything on the menu was superb.
   

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10. D

    Denise

    Charleston

    3 reviews

    5.0

    3 reviews

    Dined on December 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    All wait staff were timely and unobtrusive. Specialty of scallops was superb. Filet done perfectly! Highly recommend. Excellent seat by window for two.
    

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