Product of Italy Box Hill

Product of Italy Box Hill reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. OT

   OpenTable Diner

   Hawaii1 review

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 3

   Food was ok, order was taken incorrectly and very crowded eating space. Also sold out Of food very early in the evening.
   

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2. M

   Mark

   Sydney5 reviews

   5.0

   Dined on January 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Wonderful food, friendly staff. The thin and crispy pizza crust is amazing!
   

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3. J

   James

   Sydney1 review

   5.0

   Dined on August 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Fantastic restaurant with amazing staff and food, would highly recommend and will be returning
   

   Product of Italy Box HillResponded on September 2, 2024

   Thank you James for such a wonderful review! We can't wait to welcome you back soon!
   

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4. LR

   LorraineR

   Gold Coast3 reviews

   5.0

   Dined on May 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We are return customers and we brought a friend this time and she was totally amazed at the flavours and quality of the food and of course the value for money. This place is a hidden gem and we love it. Well done again team.
   

   Product of Italy Box HillResponded on June 4, 2024

   Thank you so much for the continued support and wonderful review Lorraine! It is always a pleasure to have you and looking forward to seeing you again soon!
   

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5. OT

   OpenTable Diner

   Sydney1 review

   5.0

   Dined on May 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and superb service from Chelsea. Highly recommend and will be a regular from now on. Had a guide dog with us, amazing support of him also. Food: 5/5 | Service: 5/5 | Atmosphere: 5/5 Amazing gluten free food Plenty of parking
   

   Product of Italy Box HillResponded on May 14, 2024

   Thank you so much for the lovely review! We are so glad to hear how much you enjoyed your recent experience with us and look forward to serving you again soon 😊
   

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6. OT

   OpenTable Diner

   Sydney1 review

   5.0

   Dined on May 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food, great value & plenty of space, not crammed in.
   

   Product of Italy Box HillResponded on May 14, 2024

   Much appreciated 😁
   

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7. OT

   OpenTable Diner

   Sydney1 review

   5.0

   Dined on April 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love Love Love the food and the service. Delicious everytime.
   

   Product of Italy Box HillResponded on April 29, 2024

   Thanks so much for the lovely review!
   

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8. FM

   FoodMan

   Sydney1 review

   4.0

   Dined on February 16, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Nice place and nice food Serving sizes were pretty small for the price of the meals. Other wise nice staff and great restaurant
   

   Product of Italy Box HillResponded on February 20, 2024

   Hey, thank you for your business! We’re grateful that you've taken the time to share your experience and feedback with us. We pride ourselves on delivering an authentic Italian experience and are grateful you gave us a try. We aim to earn a 5-star review from you the next time around and will work to deliver that to you each time going forward. Regards, the Product of Italy team.
   

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9. KW

   KimW

   Sydney1 review

   4.0

   Dined on February 14, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   The food was excellent italian cuisine. Having an italian wife, she enjoyed the antu pasta, prawn pasta ( wirh plenty of prawns) & crispy base prawn pizza was very enjoyable. Wait staff very friendly but many very inexperienced. I note most experienced worked inside. Location, only outside seating and exposed to weather. It's located at entrance to shopping centre but that has little impact. I noted the majority of Uber & takeaway were Pizzas. We noted the centre closed the toilets @ 8pm despite this restaurant still being open - a key point to be sorted by restaurant & shopping centre. Yes we would go again as other menu items we now want to explore
   

   Product of Italy Box HillResponded on February 15, 2024

   Hey Kim, thank you for your business! We’re grateful that you've taken the time to share your experience with us. We pride ourselves on delivering an authentic Italian experience and are grateful you gave us a try. We aim to earn a 5-star review from you the next time around and will work to deliver that to you each time going forward. Regards, the Product of Italy team.
   

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10. GB

    GlenB

    Sydney1 review

    2.0

    Dined on February 11, 2024

    1. Overall 2
    2. Food 2
    3. Service 5
    4. Ambience 2

    We thought the meals were average in quality and thought from the website there would be internal seating but we sat in a walkway of a shopping complex None of us would come back
    

    Product of Italy Box HillResponded on February 14, 2024

    Hi Glen, we're so sorry that we couldn't meet your expectations as we're committed to providing our customers with an authentic Italian experience. We take feedback seriously & will use it to improve & enhance our service. Please feel free to contact our management. We would love the opportunity to be offered a 2nd chance. Thank you for bringing this to our attention. Kind regards, the Product of Italy team
    

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