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Prati Italia downstairs main dining room - Prati Italia - St. Johns Town Center, Jacksonville, FL

Prati Italia - St. Johns Town Center

4.6
4.6
2545 Reviews
$30 and under
Italian

Make a reservation

2 people
7:00 PM
Booked 20 times today
Experiences are available.
  • Good for special occasions
  • Charming
  • Innovative
LOCALLY-OWNED & INDEPENDENT! The attention to ingredient flavor, sourcing, seasonality, and service hospitality help define Prati Italia as the premier local Italian restaurant in the Town Center and greater Jacksonville community. Led by James Beard Award nominee, Chef Tom Gray, Prati Italia's contemporary Italian menu includes handmade pastas, Roman-style pizzas and seasonally-inspired entrees, handcrafted cocktails and an international wine list. We are your "Local at the Town Center"!

Full craft cocktail bar offered with wines from around the world and local craft beers. Serving Dinner nightly, Lunch Friday - Sunday, and Happy Hour Monday - Friday, we also offer private dining, large outdoor dining spaces, online ordering for to-go and delivery, as well as catering. As a locally-owned and operated business, we are proud of our deep-rooted connection to the community. Jacksonville is home. Thank you for supporting local when you choose to dine with us!

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Italian, Contemporary Italian, Farm-to-table
  • Hours of operation
    Lunch Fri, Sat 11:00 am–4:30 pm Brunch Sun 11:00 am–4:30 pm Happy Hour Mon–Fri 4:30 pm–6:30 pm Dinner Mon–Thu, Sun 4:30 pm–9:00 pm Fri, Sat 4:30 pm–10:00 pm
  • Phone number
    (904) 998-9744
  • Website
    http://www.pratiitalia.com/
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive chef
    Tom Gray
  • Catering
    From our drop-off and full-service hot catering packages to lunch boxes, reception spreads and more, we are your one-stop location for a handcrafted meal for groups of all sizes. 72-hour pre-order required, delivery available. Visit our website for details and menus: https://www.pratiitalia.com/catering-store-v2/prati-italia/menu
  • Private party facilities
    For private bookings or large party reservations of 13 guests and more, please submit your event details via our website: https://www.pratiitalia.com/private-events/ . You will also find our group sales menus and photo gallery. Our Group Sales Director will be in contact with you with availability, and pricing. Thank you.
  • Location
    4972 Big Island Drive, Jacksonville, FL 32246
  • Neighborhood
    Baymeadows
  • Cross street
    Town Center Parkway
  • Parking details
    Parking is available in the parking lot adjacent to the restaurant.
  • Additional
    Bar/Lounge, Beer, Chef's Table, Cocktails, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Late Night, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine

Experiences

  • Valentine's Day at Prati Italia!

    Feb 14, 2025 only
    Join us for an intimate dinner this Valentine's Day, Friday 2/14, from 4:30PM - 11PM, and enjoy a special Four Course Chef's Tasting Prix-Fixe Menu including our greatest hits, festive specials & complimentary toast of bubbly! Wine pairings & featured cocktails available, as well as our full wine & cocktail lists. Our Chef's Tasting Menu is priced at $85 per person, before beverages, tax or gratuity. Please note that our a la carte menu will not be available on this date. Children & Vegan Alternative Menus will be available. Parties of 9 or more, please call us at 904.998.9744 during business hours for a reservation. To view the full menu and weekend specials, please visit our website at www.pratiitalia.com. We look forward to hosting you!
    Valentine's Day at Prati Italia! Photo

  • Valentine's Weekend at Prati Italia!

    Feb 15, 2025 only
    Join us for an intimate Valentine's dinner on Saturday, 2/15, from 4:30PM - 11PM, and enjoy a special Four Course Chef's Tasting Prix-Fixe Menu including our greatest hits, festive specials & complimentary toast of bubbly! Wine pairings & featured cocktails available, as well as our full wine & cocktail lists. Our Chef's Tasting Menu is priced at $85 per person, before beverages, tax or gratuity. Please note that our a la carte menu will not be available on this date. Children & Vegan Alternative Menus will be available. Parties of 9 or more, please call us at 904.998.9744 during business hours for a reservation. To view the full menu and weekend specials, please visit our website at www.pratiitalia.com. We look forward to hosting you!
    Valentine's Weekend at Prati Italia! Photo

Offers

  • Weeknight Happy Hour

    Multiple dates available
    Mon - Fri - 4:30 PM - 6:30 PM
    HAPPY HOUR is offered Monday - Friday from 4:30-6:30PM. Join us for specially-priced drinks & bar bites every weeknight! SPECIALS: $8 Happy Hour Cocktails // $7 Wines By The Glass // $5 Florida Brews on Tap // $5 & $10 Bar Bites. Drink specials offered at both bars and all dining areas, Bar Bites menu only offered at bar seating areas.

    Weeknight Happy Hour Photo

  • "Galentine's Day" at Prati Italia!

    Feb 16, 2025 only
    Sun - 11:00 AM - 4:30 PM
    Join us on Sunday, 2/16 from 11AM - 4:30PM, with your sweetheart or make it a Galentine's Brunch with $5 Mimosas & Bellinis!

    "Galentine's Day" at Prati Italia! Photo

Menu

View menu on restaurant's website

What 2,545 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.5Food
  • 4.6Service
  • 4.6Ambience
  • 4.4Value

Noise • Moderate

Loved For

  • Jacksonville / Northeast Florida

    Great for brunch

  • Jacksonville / Northeast Florida

    Kid-friendly

  • Jacksonville

    Great for brunch

  • Jacksonville

    Kid-friendly

  • Jacksonville

    Innovative

  • Jacksonville

    Good for groups

  • Jacksonville

    Great for outdoor dining

  • Jacksonville

    Great for scenic views

Review summary

AI-generated from verified diner reviews
Prati Italia at St. Johns Town Center impresses with "amazing food and service," "delicious and consistent" dishes, and "phenomenal service." The atmosphere is "beautiful," with a "cozy setting" perfect for special occasions. While some reviews note service inconsistencies, the overall dining experience remains a "great experience" worth revisiting.

2,545 Reviews

  1. OpenTable Diner

    VIP

    Charleston

    9 reviews

    3.0

    9 reviews

    Dined 4 days ago

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 3
    The food is always good but, for some reason, whenever we go there, something is not clean. Last time, the silverware was dirty. This time, the silverware and water glasses were dirty. The food is good but I’m starting to question the overall cleanliness of the place.

    Is this helpful?

  2. Haley

    Jacksonville

    2 reviews

    3.0

    2 reviews

    Dined 4 days ago

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 2
    The chefs table by the kitchen was neat, except there were fruit flies buzzing around the table and our drinks. Not one or two, like 5-6. The kitchen staff could see us swatting, but remained looking at their phones. The Sugo is normally my go to. It was not served hot, it was just barely warm. The bread brought to the table was not warm or fresh. Our waiter was very attentive and it was pretty quiet.

    Is this helpful?

  3. Leonard

    VIP

    Jacksonville

    82 reviews

    2.0

    82 reviews

    Dined on January 4, 2025

    1. Overall 2
    2. Food 1
    3. Service 5
    4. Ambience 2
    My entree was served cold. I brought it home to reheat at a later date. Owner very apologetic and comped dinner. My husband enjoyed his meal.

    Is this helpful?

  4. Andy

    VIP

    Orlando

    18 reviews

    1.0

    18 reviews

    Dined on January 4, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Horrible experience. Save your money and go somewhere else. Try Meza Luna at the beach for a really good Italian restaurant.

    Is this helpful?

  5. Nolan

    Orlando

    2 reviews

    5.0

    2 reviews

    Dined on December 31, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Food was absolutely amazing along with the drinks. Service was so so, waitress seemed to be overwhelmed with the amount of tables so we often were looked over.

    Is this helpful?

  6. BRYAN AND TINA

    Jacksonville

    2 reviews

    5.0

    2 reviews

    Dined on December 29, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Love this place. Heather did an awesome job taking care of us. Food was delicious! Great Sunday afternoon lunch stop.

    Is this helpful?

  7. Julie

    Jacksonville

    1 review

    3.0

    1 review

    Dined on December 28, 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 2
    The service was excellent as always. Unfortunately, some of the food had waited too long to be served and was warm rather than hot. Not the restaurant's fault, but someone brought a cranky toddler who could be heard screaming across the entire floor. The food quality was very good (with the exception of the temperature). When my cocktail didn't meet expectations, the waitress offered to have the bartender try again or the option of another drink. I chose an alternative, which was great. My son was served a nice dish of vanilla ice cream with a candle in it for his birthday. A nice touch. We will be back.

    Is this helpful?

  8. Louie

    Jacksonville

    8 reviews

    5.0

    8 reviews

    Dined on December 26, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Outstanding experience from start to finish. The food was absolutely fantastic — every dish was prepared to perfection, bursting with flavor, and presented beautifully. On top of that, the value was incredible; the quality of the food far exceeded expectations for the price. What truly set this place apart, however, was the phenomenal service. The staff was attentive, friendly, and went out of their way to ensure a memorable dining experience. It’s rare to find a restaurant that excels in both food and service. I will definitely be returning and highly recommend this gem to anyone looking for an exceptional meal.

    Is this helpful?

  9. Ruth

    VIP

    New York City

    10 reviews

    5.0

    10 reviews

    Dined on December 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing Christmas Eve Dinner! May be a new tradition!!

    Is this helpful?

  10. Julie

    Jacksonville

    5 reviews

    5.0

    5 reviews

    Dined on December 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent food. Extremely friendly staff. Made our Christmas special. Thank you!

    Is this helpful?

FAQs

Prati Italia - St. Johns Town Center offers takeout which you can order by calling the restaurant at (904) 998-9744.

Prati Italia - St. Johns Town Center is rated 4.6 stars by 2545 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 20 times today
Experiences are available.

Order delivery or takeout

Google Map for Prati Italia - St. Johns Town Center

4972 Big Island Drive, Jacksonville, FL 32246

Additional information

  • Cross street
    Town Center Parkway
  • Neighborhood
    Baymeadows
  • Hours of operation
    Lunch Fri, Sat 11:00 am–4:30 pm Brunch Sun 11:00 am–4:30 pm Happy Hour Mon–Fri 4:30 pm–6:30 pm Dinner Mon–Thu, Sun 4:30 pm–9:00 pm Fri, Sat 4:30 pm–10:00 pm
  • Price
    $30 and under
  • Cuisines
    Italian, Contemporary Italian, Farm-to-table
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Parking is available in the parking lot adjacent to the restaurant.
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, Mastercard, Visa
  • Executive chef
    Tom Gray
  • Additional
    Bar/Lounge, Beer, Chef's Table, Cocktails, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Late Night, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine
  • Website
    http://www.pratiitalia.com/
  • Phone number
    (904) 998-9744
  • Catering
    From our drop-off and full-service hot catering packages to lunch boxes, reception spreads and more, we are your one-stop location for a handcrafted meal for groups of all sizes. 72-hour pre-order required, delivery available. Visit our website for details and menus: https://www.pratiitalia.com/catering-store-v2/prati-italia/menu
  • Private party facilities
    For private bookings or large party reservations of 13 guests and more, please submit your event details via our website: https://www.pratiitalia.com/private-events/ . You will also find our group sales menus and photo gallery. Our Group Sales Director will be in contact with you with availability, and pricing. Thank you.
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