Polo Steak

Review summary

1. K

   Kiara

   New York City

   2 reviews

   1.0

   2 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I booked this restaurant to have my birthday dinner at while on vacation. Not only is the restaurant not at the location listed, but Opentable continued to send me confirmation emails and messages as if the restaurant was still there. Not once did I receive any notice of an address change. My friend and I took a taxi to the location and it immediately looked sketchy so our cab driver offered to walk with us. Once we got to the supposed address two men (who did not work at the restaurant) were there waiting. Thankfully the driver didn’t just drive off because who knows how that situation would’ve turned out.
   

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2. TA

   TraviaA

   VIP

   Cincinnati

   3 reviews

   1.0

   3 reviews

   Dined on January 1, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   This place has been closed for over a month Do not book! This needs to be removed from open table as an option.
   

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3. D

   Dione

   Milwaukee

   5 reviews

   1.0

   5 reviews

   Dined on December 31, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Closed for two months and hasn’t shut down the reservations
   

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4. K

   Kirsten

   Caribbean

   1 review

   2.0

   1 review

   Dined on November 24, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Overall, the experience was decent, but the service was absolutely unacceptable. My friends and I arrived at 8:30 PM and weren’t served until 10:30 PM. Even then, only one plate of food was brought out for a group of eight. To make matters worse, other guests who arrived after us were served before us, which was incredibly disappointing. When I finally requested to speak with the manager due to the long wait, I also asked the waiter to bring out my birthday cake with a lighter, knife, and takeout plates. Instead of addressing the issue professionally, the waiter developed an attitude, which made the situation even more frustrating. I had high expectations for this restaurant based on the many positive reviews I’d heard. While the food was good, the poor service overshadowed the experience. We were eventually compensated with a 15% discount on all our bills, but it didn’t make up for the frustration of the night. This restaurant seemed promising, but unfortunately, I left feeling deeply disappointed and unsure of what went wrong.
   

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5. OT

   OpenTable Diner

   Caribbean

   6 reviews

   3.0

   6 reviews

   Dined on November 17, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   I had calamari for an appetizer. My drinks were great. My boyfriend had the surf and turf, and I had a Caesar salad for dinner due to the fact most of the dishes were no longer being served. Other than that the food was very tasty.
   

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6. D

   Desiree

   Caribbean

   1 review

   1.0

   1 review

   Dined on November 3, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   it was no food there that we wanted, sodas was flat.
   

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7. A

   Angel

   Caribbean

   2 reviews

   5.0

   2 reviews

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We started off with drinks, they were good, Hennessy side cars were delicious. The cosmo, leeche and the dark rum mixes were amazing. The food came out hot! The spinach dip with chips were licking!!!!!!!!! We ordered and extra to go. Salmon and mashed potatoes were a bit fresh, but we asked for extra seasoning and it was the bomb. Baby back ribs we soooo soft loved it!!! My boyfriend got the steak, medium well. Amazing !!! Will be back!!!
   

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8. D

   Debra

   Caribbean

   1 review

   3.0

   1 review

   Dined on October 27, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 2

   Very expensive and the steak was very very small. Was €180 for one steak and 2 starters. One water and one coke. No alcohol. The steak was thin and like a children’s portion. Dissapointng. Staff excellent.
   

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9. E

   Edny

   VIP

   West Palm Beach

   3 reviews

   3.0

   3 reviews

   Dined on October 19, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Not the greatest experience. They were out of almost everything! No sushi, no green beans, no asparagus and even no dessert. The steak was good as far as seasoning and flavor but it definitely wasn’t a Ribeye steak as it stated on the menu. The mashed potatoes tasted like it was from a box. 🥴Not sure I would recommend for those visiting Bahamas.
   

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10. R

    Rashaun

    New York City

    1 review

    1.0

    1 review

    Dined on October 10, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2

    They had nothing on the menu , food took forever to come , service wasn’t the best either , the drink tower was actually great no complaints there
    

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