PINO

Review summary

1. OT

   OpenTable Diner

   Baltimore5 reviews

   2.0

   Dined on February 27, 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   Cheesecake was frozen. Food could be much better. I like the concept and could be good but needs to be better. Chicken parm was chewy and had a bitter taste. Not everything needs grated parm cheese on top.
   

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2. m

   martha VIP

   Greater Boston8 reviews

   4.0

   Dined on February 20, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   the waitress Samantha was the highlight by far. She was so gracious, helpful and prompt. We felt very well cared for. The menu is a bit limited - would have liked to see some salads and other non pasta items. We had two pastas and both were very good and sized right! Great music playing - a bit loudly at first -- but they lowered it as soon as we asked. Overall great place for coxy dinner.
   

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3. S

   Susan

   Orlando8 reviews

   4.0

   Dined on February 15, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Great place especially if you live in the area. Easy to get a reservation, lots of parking , and the fireplace in the bar area is wonderful. The service is friendly and very good. The food was decent and reasonably priced. The drinks are very expensive though.
   

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4. T

   Trenton

   Unspecified1 review

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Little bit of a wait even with a reservation but food was amazing and server was very nice, even got a complimentary dessert!
   

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5. V

   Virginia

   Hawaii2 reviews

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 1
   3. Service 2
   4. Ambience 3

   It was Valentine’s day so a wait is to be expected and understood but even with a reservation we had to wait an additional 45 minutes to be seated. We were still in good spirits and making the most out of the night but the food ended up being the worst part of the entire night. I had high expectations and was hoping for the best but ended up with a dry entree of pasta and sugary meat. I will not be going back but the ambiance and environment were nice, the entire staff were kind and making the best out of a busy night.
   

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6. J

   Jason

   New Hampshire1 review

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Made a reservation at the bar for 8pm on Valentines day, Arrived 10 mins early, was told there would be a 1/2 hr wait for a table. I let the hostess know that we had reservations at the bar and she seemed confused. She said to me that we would have to wait until a spot opened. Spoke to a few couples and they had been there for well over an hour. Another couple had wait at their table for over and hour and never saw a server. Turns out 2 of the coos called out so the kitchen was backed up, which is understandable. When we finally sat down, the drinks were good and the bar tenders were not horrible. The food was marginal at best. we had split a ribeye, it was flavorless unless you count propane as a flavor, the broccoli was over cooked and soft, and the potatoes were nothing to write home about. I may give it a try during a weeknight if I'm in the area to see if it improves but I would not go out of my way to come down again.
   

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7. M

   Mark

   Greater Boston1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Our valentine dinner experience was a disaster. The general manager should be fired. Over an hour wait with reservations and not sitting at table. Other parties waiting 90 minutes even or more. At least 5 couples left when we walked out. On couple that had 6:30pm reservations sitting at there table had not gotten food by 8:30pm. Talked to GM and only excuses! He did not try to accommodate. They would not let us order an appetizer when we were waiting. This establishment should never host a special event
   

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8. Z

   Zach

   Greater Boston1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Got there at 7, our reservation was for 7:15. Was told it would be about 15 minutes, which was completely fine. We didn’t get sat until 8pm and never saw a waiter/waitress, we walked out at 8:20. Horrible.
   

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9. D

   Daniel VIP

   Greater Boston3 reviews

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   This was one of the worst experiences I have ever had at a restaurant. Had reservations for 7:00pm and was told it would be about a 15 minute wait for a table. No problem. Went to the bar to grab a drink while we waited. The bar staff seemed to be trying hard but were unable to keep up with demand. 20 minutes waiting at the bar before they had time to your a drink order. We were still waiting for our table, they were running “a little behind”. Talking to other people waiting in the bar area, some were waiting well over an hour. The hostess had no explanation as we waited and waited. We watched as people who waited over an hour to be seated were coming out and telling us they were sitting for 30 minutes with no service at all and were bailing. At that point, after we had been waiting 90 minutes for our table and seeing how others were being treated, we decided to leave. We will not return to this poorly run establishment.
   

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10. C

    Cam

    Greater Boston1 review

    1.0

    Dined on February 14, 2025

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 4

    Ambiance was nice, great atmosphere. Had a reservation for 6:30 on Valentines. Showed up 15 minutes early. Wait staff never had us in a section, spoke to front manager to get a waiter. Got served at 6:45. Recieved drinks and app at 7:10. Finally got dinner before 8, as the meal arrived we asked for takeout boxes and the check. Ate the dinner at home. Very terrible experience especially for a major date night holiday. Won't be returning.
    

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