Pie Tap Pizza + Rotisserie + Bar - Magnolia

Review summary

1. S

   Scott

   VIP

   Dallas

   8 reviews

   1.0

   8 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 2

   To be clear- I love this restaurant. Food is consistently good and experience usually is also. Tonight was not the case. They must have been understaffed because it took 25 minutes to get a drink I ordered, nearly an hour to get half of the food for 2 of us- the other 2 of us didn’t get our pizza until a while later and the others in our party had finished eating by then. Server was somewhat apologetic but obviously over extended. Never saw a manager which is concerning. Very disappointed in a place I like to visit. Hopefully just a one-off night for them.
   

   Pie Tap Pizza + Rotisserie + Bar - MagnoliaResponded 1 day ago

   Scott, I am so sorry, I have sent you a private note.
   

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2. BR

   BowtieRealtor

   Dallas

   5 reviews

   4.0

   5 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   I brought my daughter for her 17th birthday. There were 4 of us, seating was good, ambiance seemed fine and food was delicious.
   

   Pie Tap Pizza + Rotisserie + Bar - MagnoliaResponded 2 days ago

   We appreciate this so much, thank you!
   

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3. S

   Sarah

   Dallas

   5 reviews

   5.0

   5 reviews

   Dined on February 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Enjoyed the pizza and salad. Such a great meal before going to a concert ❤️
   

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4. A

   Allison

   Dallas

   6 reviews

   2.0

   6 reviews

   Dined on February 23, 2025

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 3

   We had a reservation for 12:15 and weren’t seating until after 12:30, even though more than half the tables in the restaurant were empty. Once we were seated, everything took a long time. Our food was brought to the table a plate or two at a time over 15 or 20 minutes. My husband’s $18 Greek salad with chicken had about 2 tablespoons chicken. I’m sure that the issue was understaffing, and it would have made a world of difference for a manager to make the rounds apologizing for how things were going and explaining why. We were not the only ones in the restaurant who experienced poor service.
   

   Pie Tap Pizza + Rotisserie + Bar - MagnoliaResponded on February 25, 2025

   Allison, I have sent you a private note.
   

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5. M

   Mike

   VIP

   Dallas

   16 reviews

   4.0

   16 reviews

   Dined on February 16, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 2

   Many good selections if you are there for the pizza, which is a GOOD reason to go. A kids’ menu is a plus! Draft beer choices - excellent! Many choices for cask wine. Service was a little slow, but the restaurant was crowded that Sunday evening. My biggest reason for not giving this a 5Star is the noise level!! The music was cranked up way too high; our family had a hard time carrying on conversations!
   

   Pie Tap Pizza + Rotisserie + Bar - MagnoliaResponded on February 22, 2025

   Thank you for the feedback Mike --I will share with the team. Please ask next time and we can turn down the tunes while you visit!
   

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6. W

   Wendy

   Austin

   1 review

   3.0

   1 review

   Dined on February 16, 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   It seemed that they were woefully understaffed. I waited over 20 minutes before we even got water or acknowledged by staff. The food is always great. The hey were out of frosé. Definitely seemed like an off day, but not a great experience.
   

   Pie Tap Pizza + Rotisserie + Bar - MagnoliaResponded on February 22, 2025

   Hi Wendy, I have sent you a note...
   

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7. H

   Humberto

   Dallas

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our experience was great, I even had made them a new drink called the, "Signature Bert Cocktail." Our waiter was a good guy, polite and the atmosphere was very laid back. It's pretty liberal there (not a big fan of all that) but the food didn't disappoint and was all at under $100 so no complaints, especially for valentines dinner date ♥️
   

   Pie Tap Pizza + Rotisserie + Bar - MagnoliaResponded on February 22, 2025

   Humberto, thank you...we hope to see you again!
   

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8. D

   Deb

   Dallas

   4 reviews

   5.0

   4 reviews

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   The pizza was very good but the donut holes were delicious. Would go back for 5h3 donut holes.
   

   Pie Tap Pizza + Rotisserie + Bar - MagnoliaResponded on February 6, 2025

   Deb, so good! I agree! Thank you and we hope to see you soon!
   

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9. B

   Bailey

   VIP

   New York City

   8 reviews

   3.0

   8 reviews

   Dined on February 1, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Kitchen was backed up and things kept being forgotten by the server. He was so nice but that’s a lousy combo!
   

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10. R

    Ren

    VIP

    Dallas

    13 reviews

    5.0

    13 reviews

    Dined on January 18, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This is one of our fav spots! In fact, it’s our go-to. We usually come for dinner, but they have the BEST brunch in town, hands down - you should definitely try it! Also, I’m gluten sensitive, but I can eat here because of the methods they use to make their sourdough. It’s much healthier. Today was especially great, our server was McKenna and I don’t think I’ve had better! She was super friendly, gave some great tips on dishes, super attentive and detailed. 10 out of 10!
    

    Pie Tap Pizza + Rotisserie + Bar - MagnoliaResponded on January 25, 2025

    Ren, we will share this with the team and make their day! Thank you!
    

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