Piccolino - Henley-on-Thames

Piccolino - Henley-on-Thames reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Susan

   Shropshire16 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great night at Henley on Thames Piccolinos. Food very good and decent portions (sea bass slightly over cooked but other three meals and starters top notch!). Been many times now and love the place
   

   Piccolino - Henley-on-ThamesResponded 5 days ago

   Dear Susan, Thank you so much for your kind words and continued support! We're thrilled to hear you had another great evening with us at Piccolino Henley. We're glad you enjoyed the food and portion sizes, and we appreciate your feedback about the sea bass — we'll be sure to pass that along to the kitchen team. It's always a pleasure to welcome you back, and we look forward to seeing you again soon! Kind regards, Piccolino Henley
   

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2. A

   Amy

   Berkshire2 reviews

   2.0

   Dined on April 17, 2025

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 2

   Disappointing! Having celebrated a 30th birthday back in October 2024 and loved everything about our experience - we decided to return to celebrate my mother’s 60th this month. Table was booked for 7pm, front of house was very busy and were delayed in seating us. Our tables order wasn’t taken for another 40minutes. No ribeye or venison available to order, but we were only told this when ordering. Starters arrived from 8.30pm - they were lovely. Mains however, were a disaster. Steaks were returned over cooked, some had string still attached to them - no steak sauces were given intially, and then arrived after repeatedly asking for them and when everyone’s steaks were cold. One main didn’t arrive until others had finished! This meal was excluded from the bill but didn’t make eating it enjoyable. A couple shared a chateaubriand and it was simply the same size as an individuals steak, accompanied by one portion of chips and one sauce for both of them. It seemed to take a very long time to eat a meal that was mediocre at best. All in all, we felt disappointed with the service and food. I wouldn’t recommend attending in a large group (there was 8 of us) or ordering any steak!
   

   Piccolino - Henley-on-ThamesResponded today

   Dear Amy, Thank you for your feedback, and I’m so sorry your recent visit didn’t meet expectations — especially after a previously great experience with us. We apologise for the delays, lack of communication about unavailable dishes, and the issues with your mains. This isn’t the standard we strive for, and your comments have been shared with our team to ensure improvements. We fully understand your disappointment, and we’re very sorry that your evening felt so underwhelming. If you would consider giving us another chance, we’d love the opportunity to welcome you back and deliver the kind of experience you should have received. Maggie Front of House Piccolino’s Restaurant
   

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3. A

   Alison

   London18 reviews

   4.0

   Dined on April 12, 2025

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   We had a great night and this was my 3rd visit but our pizza was disappointing and over cooked, I have had better there before.
   

   Piccolino - Henley-on-ThamesResponded on April 15, 2025

   Dear Alison, Thank you for your review, we are very sorry to hear about your pizza, that does not sound like our usual high standards. We hope to welcome you back soon for one of our delicious pizzas. Kind Regards, Piccolino Henley
   

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4. C

   Chris

   Berkshire22 reviews

   4.0

   Dined on April 6, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Love this restaurant, BUT, this time our friends and us all fancied the beef special for £50 for two. We had two orders and were shocked that the price was £50 for 2 then in small print (per person). In other words £50 each for some beef. We were devastated and even more so when the waitress and then the manager voiced that that was a common mistake made by many diners. Perhaps, instead of trying to fool your guests you should alert them to the price upfront. Shame on you.
   

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5. C

   Clint

   London1 review

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The perfect place to celebrate Mother’s Day. The restaurant was really busy yet the service was faultless. Definitely making a booking again in the future
   

   Piccolino - Henley-on-ThamesResponded on March 31, 2025

   Dear Clint, Thank you so much for your review! We are delighted to hear you had such a wonderful time celebrating Mother's Day with us yesterday. We look forward to welcoming you back soon! Kind Regards, Paris
   

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6. A

   Anthony

   London3 reviews

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was excellent and the waiter was polite even though he extremely busy
   

   Piccolino - Henley-on-ThamesResponded on March 31, 2025

   Dear Anthony, Thank you so much for your review, we are so glad to hear you had a pleasant dining experience with us recently. Kind Regards, Piccolino Henley
   

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7. A

   Al

   Berkshire10 reviews

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Good selection of dishes incl kids menu. Service was great, staff so helpful and friendly. Great atmosphere in a busy restaurant on Mothers Day.
   

   Piccolino - Henley-on-ThamesResponded on April 3, 2025

   Dear Al, Thank you for your review, we are glad to hear you had a good time dining with us on Mother's Day and that your children felt they had plenty to choose from. Kind Regards, Piccolino Henley
   

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8. G

   Gary

   London1 review

   3.0

   Dined on March 30, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Disappointing, got 3 of the orders wrong. However food quality (when it arrived) was good. Kids pizza arrived with uncooked pepperoni, and was returned with cooked salami?? No harm done but could have done better.
   

   Piccolino - Henley-on-ThamesResponded on April 7, 2025

   Dear Gary, We are very sorry to hear about your experience, that is not our usual high standard here at Piccolino Henley. We would love the opportunity to invite you back to show you what we are really about. Kind Regards, Piccolino Henley
   

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9. C

   Charlotte

   London5 reviews

   4.0

   Dined on March 30, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Delicious food. Recommendations the linguine vongole!
   

   Piccolino - Henley-on-ThamesResponded on March 31, 2025

   Dear Charlotte, Thank you so much for the review! We are so glad to hear you enjoyed the Linguine Alle Vongole, it is one of our favourites. Kind Regards, Piccolino Henley
   

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10. C

    Chris

    Oxford2 reviews

    4.0

    Dined on March 29, 2025

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5

    Very good food and great setting. Service a little slow and remote at times.
    

    Piccolino - Henley-on-ThamesResponded on March 31, 2025

    Dear Chris, We are glad to hear you enjoyed your food when dining with us recently. Kind Regards, Piccolino Henley
    

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