P.F. Chang's - Northbrook

Review summary

1. M

   Mary

   Chicago24 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice place for an early dinner. The food was very good and the service was greay.
   

   Is this helpful?

2. S

   Stan VIP

   Chicago53 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Disappointed Lobster shrimp is no longer on the menu. It was a great dish. They need more dishes that are prepared without sugary sauces. The carb count in their meals are off the charts. Moving on from a place I have been going to for 30 years.
   

   Is this helpful?

3. D

   Daniel VIP

   Chicago29 reviews

   2.0

   Dined on February 1, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Went to PF Chang’s on a Friday night. It was crowded but not insanely packed. Our server made a few mistakes that really ruined the dinner and don’t think we will return. Tried the pad Thai with chicken. It had friend chicken which I wasn’t expecting but the pad Thai noodles had good flavor. We also had the sesame chicken and the sweet and sour chicken. We let them know that it’s was bday and while the hostess wished my husband a happy birthday our server did not. Not a big deal but it left a bad taste
   

   1 person found this helpful

4. J

   Jay VIP

   Chicago4 reviews

   1.0

   Dined on January 25, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Family member ordered pad Thai. Noodles were hard as a rock (not cooked) so we sent it back after having a half of a single bite. 20 min later we got replacement. when bill came, they charged us twice for pad Thai but credited back one. When the manager came by she didn’t seem to understand the value of making up for the “house” mistake as it took a 5 minute conversation to explain that we didn’t order 2, we ordered one editable pad Thai and the house needs to make up for a horrible experience of the other family members waiting while their food became cold. Never again will we eat here. We have watched this location go down hill since its start. Feels like they don’t value routine customers.
   

   1 person found this helpful

5. C

   Chris

   Chicago2 reviews

   4.0

   Dined on December 30, 2024

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   The food is a little dry and the service was rather lame
   

   Is this helpful?

6. J

   Julane

   Chicago24 reviews

   4.0

   Dined on December 29, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Lettuce wraps were excellent as always. Food other than the sushi was also good. The California roll was clearly not freshly made. The rice was as hard as sushi from the grocery store. I should have sent it back.
   

   Is this helpful?

7. H

   Hector VIP

   Chicago48 reviews

   5.0

   Dined on December 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was great as always. The food came ordered came out quickly and with enough time to finish soap before the main fish came out. The waitress was always around to check if we needed refills.
   

   Is this helpful?

8. L

   Laine VIP

   Chicago46 reviews

   4.0

   Dined on December 28, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The evening was quite enjoyable once we got past the hostess who sat us. She seemed very unhappy and gave us the impression she’d rather be anywhere else.
   

   Is this helpful?

9. M

   Marci VIP

   Chicago24 reviews

   1.0

   Dined on December 25, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Christmas Eve we had a reservation… apparently so did half the neighborhood since you could barely walk in the door at 6:30 pm! There were dozens of angry would-be diners milling about, many tables unbussed, and what appeared to be a very overwhelmed front desk staff. We were told we’d be seated well beyond our set time. Things were looking grim so we left. All first-world problems, yes, but we know PF Chang’s can do better!
   

   Is this helpful?

10. J

    Judi

    Chicago1 review

    4.0

    Dined on December 25, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    The food was very good. The values was good and the service was excellent. I recommend this location for an enjoyable meal.
    

    Is this helpful?