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P.F. Chang's - Cool Springs, Franklin, TN

P.F. Chang's - Cool Springs

4.6
4.6
168 Reviews
$30 and under
Chinese

Make a reservation

2 people
11:00 PM
Booked 1 time today
  • Charming
  • Gluten-free-friendly
  • Good for groups
We are an Asian & Chinese restaurant offering dine-in, takeout, to-go, delivery, and catering. Make a reservation online to dine in. Order Asian and Chinese food delivery, takeout, and catering online or through the P.F. Chang's mobile app. Let us cater the perfect feast for you - corporate office catering menus are also available. P.F. Chang's offers a variety of signature Asian, Thai, Korean, Japanese, Mongolian, and Chinese food dishes including Chicken Lettuce Wraps, Chicken Pad Thai, Signature Lo Mein, Fried Rice, Mongolian Beef, Chang's Spicy Chicken, and Pork and Shrimp Dumplings. Order online for sushi delivery and takeout. Many gluten-free and vegetarian menu items are available. Try our seasonal cocktails and seasonal menu items.

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Chinese, Pan-Asian, Asian
  • Hours of operation
    Sunday - Thursday: 11:00am - 10:00pm, Friday & Saturday: 11:00am - 11:00pm
  • Phone number
    (615) 503-9640
  • Website
    https://www.pfchangs.com/locations/us/tn/franklin/439-cool-springs-blvd/9914-cool-springs.html
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Catering
    Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.
  • Private party facilities
    Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.
  • Location
    439 Cool Springs Blvd., Franklin, TN 37067
  • Neighborhood
    Franklin
  • Parking details
    Public Lot
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

Menu

View menu on restaurant's website

What 168 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.4Food
  • 4.6Service
  • 4.4Ambience
  • 4.3Value

Noise • Moderate

Review summary

AI-generated from verified diner reviews
P.F. Chang's - Cool Springs offers a "reliable go-to experience" with excellent service, especially from standout servers like Hunter and Lily. Diners appreciate the "improved food quality" and "superb" dishes, making it a great choice for family outings and celebrations. The restaurant provides a "fairly nice ambience," enhancing the overall dining experience.

168 Reviews

  1. Ann

    Nashville

    3 reviews

    5.0

    3 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Great place to meet for conversation and good food!

    Is this helpful?

  2. Brittney

    Nashville

    1 review

    3.0

    1 review

    Dined 6 days ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    Our reservation was at 7:30, and we g9r there about 7:12. Our wait before we were seated wasn't long at all. We ordered Lettuce Wraps for the appetizer and wasn't impressed. It seems that they ha e changed something with those. They were just okay. Our waiter wasn't every attentive to our needs. Overall, it was an okay birthday.

    Is this helpful?

  3. mary ann

    Orange County

    1 review

    4.0

    1 review

    Dined on February 14, 2025

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5
    The food wasn't as good as it use to be. I heard they were bought out by someone but don't know if that was the reason. Service was amazing and it was still good. Just not as good as it was

    Is this helpful?

  4. Suzanne

    VIP

    Nashville

    45 reviews

    5.0

    45 reviews

    Dined on February 2, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Everything was great! And hunter provided excellent service! Also the change to small romaine was and excellent idea for the lettuce wraps!

    Is this helpful?

  5. David

    VIP

    Nashville

    17 reviews

    4.0

    17 reviews

    Dined on December 24, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Reliable chain experience. Servers went above and beyond on Christmas Eve to deal with heavy crowd. Menu and food options have decreased in variety over the years since covid like many other chains. However generally you know what you are getting and it is a reliable go to experience with fairly nice ambience.

    Is this helpful?

  6. Suzanne

    VIP

    Nashville

    45 reviews

    5.0

    45 reviews

    Dined on December 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a great time, the food was wonderful and our server, Lily, was wonderful!

    Is this helpful?

  7. Becky

    St. Louis

    4 reviews

    5.0

    4 reviews

    Dined on December 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a very nice outing with family! Our server was very nice and attentive. The food was superb. A great evening celebrating a birthday.

    Is this helpful?

  8. Mark

    VIP

    Nashville

    42 reviews

    5.0

    42 reviews

    Dined on November 3, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    P.F. Chang’s has dramatically improved over the last year. I stopped going there after the pandemic as the quality had really declined. Recently went back and they are better than ever with many new entrees and improved food quality.

    Is this helpful?

  9. Dawn

    VIP

    Nashville

    26 reviews

    5.0

    26 reviews

    Dined on October 30, 2024

    1. Overall 5
    2. Food 3
    3. Service 5
    4. Ambience 5
    As usual an enjoyable dinner. Hunter was a great waiter. Most all food was good as usual (Chang’s Spicy Chicken, fried rice with shrimp-a little too oily-spring rolls) The recipe for egg drop soup has been changed I believe. Use to be thicker (perhaps with egg yolk added?) and had little pieces of pork and green onions in it. Last three visits has been clear broth and egg white—pretty tasteless. Use to love it. Not anymore.

    Is this helpful?

  10. Suzanne

    VIP

    Nashville

    45 reviews

    5.0

    45 reviews

    Dined on October 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    P.F. Chang's has always been great and did not disappoint this time! The staff are so great to my father and his wife and myself! Thank you

    Is this helpful?

FAQs

P.F. Chang's - Cool Springs offers takeout which you can order by calling the restaurant at (615) 503-9640.

P.F. Chang's - Cool Springs is rated 4.6 stars by 168 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
11:00 PM
Booked 1 time today

Order delivery or takeout

Google Map for P.F. Chang's - Cool Springs

439 Cool Springs Blvd., Franklin, TN 37067

Additional information

  • Neighborhood
    Franklin
  • Hours of operation
    Sunday - Thursday: 11:00am - 10:00pm, Friday & Saturday: 11:00am - 11:00pm
  • Price
    $30 and under
  • Cuisines
    Chinese, Pan-Asian, Asian
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Public Lot
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine
  • Website
    https://www.pfchangs.com/locations/us/tn/franklin/439-cool-springs-blvd/9914-cool-springs.html
  • Phone number
    (615) 503-9640
  • Catering
    Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.
  • Private party facilities
    Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.
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