Penthouse on Park

Penthouse on Park reviews from people who’ve dined at this restaurant. Based on recent rating.

1. M

   Mark

   San Diego1 review

   1.0

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   My friends and I showed up, but no one was there to serve us or even take our orders, so we left.
   

   Penthouse on ParkResponded 3 days ago

   I'm very sorry to hear about your experience. Being left without service is unacceptable, and we understand your frustration. We’ll be looking into what went wrong to ensure it doesn’t happen again. Sincerely, Stephen
   

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2. A

   Ashley VIP

   Western NC41 reviews

   3.0

   Dined on March 31, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Well, I mean, it was fine, I wouldn’t exactly consider this a hot spot. The food definitely came from the back upstairs. Overall, fine if you need a quick drink.
   

   Penthouse on ParkResponded on April 4, 2025

   Hi Ashley, Thank you for taking the time to share your experience. We're sorry to hear that your meal and overall experience didn't quite hit the mark. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to impress you in the future. Sincerely, Stephen
   

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3. A

   Andy

   New York City54 reviews

   1.0

   Dined on February 5, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   The worst most uninterested waitress in NYC. We literally left. Someone needs to remind the staff that they signed up to make a living in the SERVICE industry. NYC has plenty of charming spaces. Skip this one!
   

   Penthouse on ParkResponded on February 10, 2025

   I’m truly sorry to hear about your experience. It's disappointing to learn that the service was not up to standard, and we understand how frustrating that can be. We take your feedback seriously and will address this with our team to ensure we provide the best possible experience in the future. We appreciate you sharing your thoughts and hope you'll give us another chance. Sincerely, Stephen
   

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4. B

   Bernard VIP

   New York City66 reviews

   5.0

   Dined on January 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great rooftop with a nice view, solid menu and super service.
   

   Penthouse on ParkResponded on January 27, 2025

   Thank you for the 5-star rating!
   

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5. S

   Simone

   Omaha5 reviews

   5.0

   Dined on December 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were here with our adult children on the last day of our New York vacation. What a spectacular ending! Beautiful views, spectacular, cocktails, and amazing staff. Some of the best pictures of the trip. Love Love Love 
   

   Penthouse on ParkResponded on January 3, 2025

   Thank you for the wonderful review! We're thrilled to hear that your visit was the perfect way to end your New York vacation. It’s great to know you enjoyed the views, cocktails, and the service. We look forward to welcoming you back for more memorable moments in the future! Cheers, Stephen
   

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6. B

   Britt

   Washington DC25 reviews

   2.0

   Dined on December 27, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   The event was marketed as a Grey Goose holiday pop up. Other than some Christmas decorations, there was no special menu or anything to distinguish the event from just a quiet hotel lounge. The hummus appetizer we got had all hummus and very little to dip in it, and the drinks were just okay.
   

   Penthouse on ParkResponded on December 30, 2024

   Thank you for sharing your feedback. We’re sorry to hear that the event didn’t meet your expectations, especially with regard to the lack of a special menu and the quality of the hummus appetizer. We value your comments and will review how we can improve future events to better align with our guests’ expectations. We appreciate you taking the time to provide us with your thoughts. Sincerely, Stephen
   

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7. D

   Diane VIP

   New York City6 reviews

   1.0

   Dined on December 25, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had to leave. We had an 11 o’clock reservation. There was no one there. We had to we walk over to the restaurant next-door at the IV and they said they would find someone. Eventually, a bartender came and started setting up the bar and completely ignoring us. We sat there till about 11:30 and got up and left.
   

   Penthouse on ParkResponded on December 30, 2024

   I’m truly sorry to hear about your experience. It’s unacceptable that you had to wait with no service, especially after having a reservation. We take your feedback seriously and will address this with our team to ensure it doesn’t happen again. Please reach out to us directly if you'd like to discuss this further. Sincerely, Stephen
   

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8. J

   Jordana

   Greater Boston3 reviews

   3.0

   Dined on December 15, 2024

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 4

   Staff was great! Both bartenders/ servers working were so kind and welcoming. Food was a joke
   

   Penthouse on ParkResponded on December 17, 2024

   Thank you for your feedback. We're glad to hear that our staff made you feel welcome with their kindness and service. However, we're sorry to hear that the food didn't meet your expectations. Your comments will help us improve, and we hope you'll consider giving us another chance in the future. Sincerely, Stephen
   

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9. R

   Rebeca VIP

   New York City6 reviews

   2.0

   Dined on August 25, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   It took 10 minutes to figure there was no hostess as there was no one at the entrance. Once seated service took very long and dishes came out incorrectly. Even check was incorrect and needed to be corrected when I went to pay.
   

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10. A

    Akua VIP

    New York City2 reviews

    1.0

    Dined on July 24, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 4

    This place was such a disappointment!! I think they bank on the name drawing people in. We waited for about 15-20mins and was then told...no server, have to order at the bar! We left after one drink!
    

    Penthouse on ParkResponded on December 6, 2024

    I’m truly sorry to hear about your disappointing experience. It's concerning that you had to wait so long and didn’t receive the service you expected. We take your feedback seriously and will address this with our team to ensure it doesn't happen again. We hope you'll give us another chance to make things right. Sincerely, Stephen
    

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