Pazzo Restaurant

Pazzo Restaurant reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. R

   Rachel

   Atlantic City11 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and great atmosphere and service. Made last minute reservations and pazzo definitely didn’t disappoint!
   

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2. S

   Stephen VIP

   New York City1 review

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 2

   We had a 7 PM reservation and were seated at 7:45 PM. 45 minutes is unacceptable and caused us to miss our plans for later. While the food was great even that took forever. We ended up leaving at 9:45 which is simply too long for a dinner
   

   Pazzo RestaurantResponded 1 day ago

   Sorry for the delay and it's not our norm for this to happen. I'm happy you enjoyed the food but will speak with my staff to make sure your next visit is much better. Thank you for your feedback and business.
   

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3. K

   Kristin

   New York City4 reviews

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 4
   4. Ambience 4

   They were clearly understaffed. We had to wait a half hour for our table despite having a reservation. Our food arrived an hour late. We were an hour late for our show. Not a good experience. 
   

   Pazzo RestaurantResponded 1 day ago

   Extremely sorry for your experience. Not acceptable. I would like to make things right. Please reach out to me. Bobby
   

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4. E

   Eric

   New York City1 review

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 2

   LOUD! We had a reservation (with children), but they took too many people during theater rush and couldn't handle the crowd that they let in. It took an hour and 45 minutes to get food after complaining. They did the right thing helping out on the final bill, but with hungry, young children, it was a nightmare.
   

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5. J

   Jackie VIP

   New York City3 reviews

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   We waited 2 hours for food, we never got it. The waiter was good we left without eating. They seemed to be unorganized The table behind was for 5 and they only got 3 meals and other were waiting for dinner, we came home and left over pizza for dinner, very disappointed
   

   Pazzo RestaurantResponded 1 day ago

   Sorry Jackie. We didn't deliver our usual top-notch service for you last night. It's unacceptable. You have my word your next visit will be great. Please reach out and let me know when you are dining again and I will make sure of it. Thank you for your understanding.
   

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6. H

   Helen

   New York City3 reviews

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Our reservation was at 5:15. We sat on the patio, right near the opening to the bar. The noise level was deafening. We could not hear each other speak. We did not order appetizers or salads just meals. It took extremely long time for our meals to be delivered. I ordered the pan seared blackened tuna, it was extremely overcooked. My son's Chicken parm was very good - it always is. A friend order Veal piccata and they brought her chicken. The server apologized as did a manager. By the time they brought her replacement, we were just about done with our meals. I barely ate the tuna, however I never complained because we didn't see our server much. We declined dessert. It took a long time to get our check and pay for our meal. it was almost 8:00 when we left. I'm not sure if they were understaffed or just didn't expect the volume of diners on a Saturday night. Over 2 hours in a noisy restaurant was not a very pleasant dining experience.
   

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7. L

   Louis VIP

   New Jersey6 reviews

   1.0

   Dined on March 22, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   This is the second time that we dined at this restaurant and were again disappointed in the food and the amount of time it took to receive our order. The chicken was tasteless and my wife did not enjoy her tuna We had 7:00 reservations and were seated by 7:15. We were not served the entree until 8:30 which is ridiculous
   

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8. E

   Eileen

   New York City5 reviews

   5.0

   Dined on March 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The homemade pasta is excellent. Our group of eleven tried several appetizers and main courses. Everyone was pleased. We especially liked the eggplant and the zucchini. Eli (waiter) was knowledgeable and helpful with the menu. There is street parking and a garage next to the restaurant. They have a nice wine menu and offered us tastings before purchasing a bottle.
   

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9. OT

   OpenTable Diner

   New York City1 review

   4.0

   Dined on March 21, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   My shrimp oregano was awesome Isabella our waitress was excellent-  a little overpriced for me, but would definitely go back in a heartbeat. Highly recommend.
   

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10. R

    Robert

    New York City3 reviews

    5.0

    Dined on March 21, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Pazzo is my Go to resturant everytime I go to a show at the Basie or just shopping in the area! Top noch food and drink! I watch the owner overseeing the food comming out of the kitchen, like a conductor of a symphony. Making sure gels together. Not an easy job!great job Bobby. They make us feel welcome.
    

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