Pampa Brazilian Steakhouse - West Edmonton

Review summary

1. R

   Randy

   Edmonton

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food and great service! Everything was amazing!
   

   Is this helpful?

   Report
2. M

   Menglin

   Edmonton

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My boyfriend and I celebrated our first anniversary here and we really have a great time.
   

   Is this helpful?

   Report
3. H

   Harry

   Edmonton

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and service. Everything was smooth from reserving to reception to service. Amazing servers and ambiance.
   

   Is this helpful?

   Report
4. S

   Shazel

   Edmonton

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Everyrhing taste fantastic and excellent service. It was our first time to dine here and every bite of their beef is bursting with rich, savory flavors that leaves you craving more. My son loved it and will try to come back on his birthday.
   

   Is this helpful?

   Report
5. K

   Kim

   VIP

   Calgary

   14 reviews

   4.0

   14 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very nice. We loved the salad bar and the meat was delicious. It was a little noisy but the tables are nicely spaced. If you’re a meat lover this is the place for you!
   

   Is this helpful?

   Report
6. G

   Gordon

   Edmonton

   2 reviews

   4.0

   2 reviews

   Dined on December 7, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Service was fantastic. Food was a little lower than normal quality found meat very fatty compared to normal and not as much flavor. Also prices have gone up a fair bit for value getting a bit on the expensive side.
   

   Pampa Brazilian Steakhouse - West EdmontonResponded 5 days ago

   Thank you for your feedback! We're glad to hear you enjoyed the service. We apologize that the food didn't meet your usual expectations this time. We take all comments seriously and will pass along your observations about the quality and flavor to our kitchen team for review. We also appreciate your thoughts on pricing and will keep that in mind moving forward. We hope to welcome you back soon and provide an even better experience next time! Romulo Kulikovski - General Manager
   

   Is this helpful?

   Report
7. N

   Nicolle

   Edmonton

   1 review

   5.0

   1 review

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was our first time eating there and it was a great experience. Food was fantastic.
   

   • 
   • 

   Pampa Brazilian Steakhouse - West EdmontonResponded 5 days ago

   Thank you for choosing us for your first visit! We're thrilled to hear you had a great experience and enjoyed the food. Hope to see you again soon! Romulo Kulikovski - General Manager
   

   Is this helpful?

   Report
8. N

   Nooshin

   VIP

   Edmonton

   13 reviews

   5.0

   13 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Rafael, Tina and Juan are great! They checked in with us enough times to make sure we are good, changed our cutlery and plates as needed, and made the service extra special for us!
   

   Pampa Brazilian Steakhouse - West EdmontonResponded on December 6, 2024

   Thank you so much for your kind words! We're thrilled to hear that Rafael, Tina, and Ruan made your experience memorable. We take great pride in providing excellent service, and it's wonderful to know that their attention to detail helped make your time with us extra special. We truly appreciate your feedback! Romulo Kulikovski - General Manager
   

   Is this helpful?

   Report
9. S

   Shaun

   Edmonton

   3 reviews

   1.0

   3 reviews

   Dined on November 19, 2024

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 3

   What kind of Brazilian Steakhouse doesn't serve picanha?!?! The only reason we went was for picanha. AND THEY DIDNT HAVE ANY. Bill was nearly 400 for 2 kids, 3 adults. I had 2 expresso Martini's (Bday) Pricing for kids is insane. 8yr old had 2 pieces of pork, 1 fillet. 1 Chicken leg 5yr old had some cheese, pickles and a chicken leg. The little food we did have was decent. The Waitress was very very nice. Unfortunately would not return. Use to love Pampas when DT. Not the same anymore. the salad bar selection was poor, Sauce selection poor. and the meat options were meh.
   

   Pampa Brazilian Steakhouse - West EdmontonResponded on November 22, 2024

   Thank you for taking the time to share your feedback. Regarding pricing, we strive to maintain transparency, and our children’s pricing is outlined in the menu to ensure clarity for all our guests. We regret if this didn’t align with your expectations and appreciate your feedback as we continuously review our offerings. It’s great to hear that your server made a positive impression, we’ll be sure to pass along your kind words! We value your feedback and are committed to ensuring every guest has an exceptional dining experience. If you’d like to discuss your visit further, please feel free to reach out to us directly. We hope you’ll give us another opportunity in the future to deliver the exceptional experience we pride ourselves on. Romulo Kulikovski - General Manager
   

   Is this helpful?

   Report
10. M

    Marlena

    Edmonton

    2 reviews

    1.0

    2 reviews

    Dined on November 17, 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 3

    We try a new restaurant a couple times a week and were super excited to try, then recommend to our friends/family, but overall this was overwhelmingly disappointed. Food: The salad bar was yummy, especially the breads. The meat was hit and miss. A few cuts were seasoned or sauced to the point of inedible, which l guess is up to the person and to be fair we weren’t able to try all of the meats. Ambience: The decor and salad bar setup was good, unless you were trying to get back to your table with a bunch of people milling around, you had to weave through tables which were closely situated. The music was so loud we couldn’t share a conversation and had to text each other to communicate. Service: Our primary server was great! Explained the experience well, very attentive, and friendly. One of the secondary servers, passed us by 4 times to serve the meat they were offering to a table behind us, even though our plates were empty and our button was green. 2 out of those times, he served the last of what he had to them which was frustrating since we had nothing to eat while the table behind us was served. Value: 3 drinks, 2 adult meals, & tip came up to $200 which I feel for the “okay”/lack of food, the poor quality of customer service, and the nerve-grating music, this was overpriced. However, this could be personal preference. My companion summed it up well after we left, “McDs would have been better value and more enjoyable.” Which is sad because we expected to enjoy our evening.
    

    Pampa Brazilian Steakhouse - West EdmontonResponded on November 22, 2024

    Thank you for taking the time to share your detailed feedback. While we’re glad to hear you enjoyed the salad bar and had great service from your primary server, we’re sorry to learn that other aspects of your experience fell short of expectations. Your comments about the meat selection, service consistency, and ambiance, including the music volume, are valuable to us. We’ll review these areas with our team to make improvements where needed. We appreciate your honest feedback and the opportunity to learn from it. We hope you’ll consider giving us another chance in the future. Romulo Kulikovski - General Manager
    

    Is this helpful?

    Report