Palm Court

Review summary

1. R

   Richard

   Surrey

   1 review

   5.0

   1 review

   Dined on November 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great location. Informal setting and good food with live music
   

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2. V

   Victoria

   Cheshire

   1 review

   5.0

   1 review

   Dined on October 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was lovely experience and the bar food was amazing
   

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3. K

   Kas

   Liverpool

   6 reviews

   5.0

   6 reviews

   Dined on October 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really lovely service and good food. The chicken starter was especially great. The price is a little on the high side but worth it.
   

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4. J

   Jacky

   Warwickshire

   2 reviews

   3.0

   2 reviews

   Dined on October 24, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   This was our second visit. Unfortunately the service was not great. We waited and waited for someone to come and take our order and eventually we went yo the bar. We ordered food and then a waiter came to ask about drinks - we explained we were having food and would need a table - we had sat in the library which is stunning - no problem he said, but a table was not provided until our food arrived and then there was lots of maneuvering getting a table sorted whilst our food was left to cool a little. We asked for salt but it never arrived. It is a fabulous place but if you allow people to eat in the library you need to provide a better service in there.
   

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5. C

   Carol

   Liverpool

   1 review

   1.0

   1 review

   Dined on August 17, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Didn’t stay for food as service mom existent would not have given one star only the app would not let me move on
   

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6. S

   Stephen

   Manchester

   1 review

   4.0

   1 review

   Dined on August 9, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Booked a table for 2pm. No one at the podium when we arrived, stood for a few minutes being ignored by the staff, had to approach the bar, abruptly told to just sit anywhere, what was the point in booking.
   

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7. S

   Sandra

   Italy

   1 review

   5.0

   1 review

   Dined on August 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and the food was delicious. Lovely ambiance.
   

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8. J

   Janet

   Liverpool

   1 review

   5.0

   1 review

   Dined on July 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We stayed at the Municipal Liverpool for two nights due to a hospital visit. On both nights we ate at the Palm Court which was very quiet. Due to my food allergies and preferences (gluten free and no red meat) my menu choices were very limited which I understand. I enjoyed my salmon on the first night and I didn’t really mind eating the same again on the second night, although I have to say, it wasn’t as nicely cooked or presented on the second evening. It was notably greasy which was due partly to my food being piled into towers. I much prefer not having to deconstruct my meal before eating it (personal choice) and some foods, as was with this case, can contaminate rather than compliment each other. Our waiter, Ryan, confirmed it had been prepared by a different chef to the night before. For dessert I chose crème brûlée which tasted nice but it was a tiny ramakin without as much as sprig garnish, or accompaniment. Furthermore, the gluten free version comprised that ‘feeble gf offering’ of ‘just omit the biscuit! I expected more for £9, and a little more effort from a 4 star hotel. On the second night I had the poached strawberries which were really nice. On both nights we were served by Ryan who was fantastic, polite, efficient and friendly without being over familiar. Thanks Ryan.
   

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9. OT

   OpenTable Diner

   Liverpool

   2 reviews

   5.0

   2 reviews

   Dined on July 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Really enjoyed food, I had booked The palm court but we ended up eating in the seaforth, all very nice. Food selection is slightly different 🥗🍹🥂
   

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10. OT

    OpenTable Diner

    Liverpool

    1 review

    3.0

    1 review

    Dined on July 22, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    First impressions are impressive, and you instantly feel a sense of grandeur. Staff are all friendly and attentive, and the journey to the table is efficient, drinks offered in a timely manner; wonderful wine selection and champagne available by the glass is a nice touch. I was, I must admit, a little underwhelmed with the food. After being recommended by a few friends I booked in the Palm Court - on the evening it seems we were seated in the seaforth which I assume is a different menu? The dishes in the seaforth all sounded very impressive - but failed to deliver the punch that their price tags did for me sadly. The Burratina, at £14 felt as though something was missing. The peaches were unripe, firm and bland - whilst the barrata itself - served unseasoned was more like a chore than an enjoyable first course. I left most of it, but then it was a generous portion for a starter which has to be said. On to the mains, the wait between courses was short and once again staff efficient in clearing plates, topping up water glasses and offering wine. Main was nicer than the starter for certain, however the duck breast was overcooked and a little tough. We were offered coffees and dessert menus, but opted for a nightcap instead. Cocktails are lovely and delivered to the table quickly. Facilities are all well maintained. We were asked throughout the mean how everything was - and were looked after incredibly well. It was just that the value for money did not seem there for me when it came to the dishes that I had. But, will certainly be back in even if it’s just some champagne and dessert! I wouldn’t currently recommend the venue to a friend who was looking to dine sorry, but I will certainly to anyone looking for somewhere nice to drink.
    

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