Palm & Ivy

Review summary

1. d

   deborah

   Treasure Coast3 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   We have frequently sought out P&I for our dining out experiences. I have to say that tonight was disappointing. This won't prevent us from trying it again, but...it certainty did put a negative light to the establishment.
   

   Palm & IvyResponded 1 day ago

   Thank you for your honest feedback and for being a loyal guest at Palm & Ivy. We’re truly sorry that your experience didn’t meet expectations this time. That’s not the impression we want to leave, and we’d love the chance to make it right. We appreciate you giving us another try, and we hope your next visit will be the five-star experience you deserve. If there’s anything specific we can do to improve, please feel free to share—we’re always looking to do better! Looking forward to welcoming you back soon. 💛✨
   

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2. MO

   MOKitty VIP

   Philadelphia35 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Service was slow and although we ordered drinks and appetizers we waited very long to order dinner. Confusion over whether they had the fresh catch left. Ultimately 3 of the 6 ordered the black grouper which was $20 more than the halibut on the menu. $60 seems rather ridiculous for the fresh catch. Would have appreciated knowing that in advance. Steak Frites was ok.
   

   Palm & IvyResponded 1 day ago

   Thank you for sharing your feedback. We’re sorry to hear that your experience wasn’t up to expectations, especially regarding the wait time and pricing transparency. We completely understand how frustrating that can be and appreciate you bringing it to our attention. We’ll be sure to review this with our team to improve communication and ensure a smoother dining experience in the future. Your insights help us get better, and we truly hope you’ll give us another chance to provide the exceptional service and food we strive for. We appreciate your support and hope to welcome you back soon. 💛✨
   

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3. JK

   JoanneK VIP

   Greater Boston20 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The menu is very diverse and there is something for everyone. The food was excellent. All the server staff were great.
   

   Palm & IvyResponded 1 day ago

   Thank you for the 5-star review! ⭐️ We're so glad you had a great experience at Palm & Ivy. We can't wait to welcome you back again soon! 😊✨
   

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4. B

   Barbara West

   Cleveland5 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is a lovely restaurant with VERY good food and an upscale ambiance. We ate on the patio and it was delightful. They've decorated it so that you feel like you're in a garden, even thought you're next to a parking lot. Their Happy Hour has a lot of very reasonably priced options, including fine wines and a large selection of appetizers.
   

   Palm & IvyResponded 1 day ago

   Thank you for the wonderful review! 🌿✨ We're so glad you enjoyed the ambiance and had a delightful experience on the patio. It’s great to hear you loved the food and Happy Hour selections! We look forward to welcoming you back for another great visit soon. Cheers! 🥂😊
   

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5. C

   Cheryl

   Nashville2 reviews

   5.0

   Dined on March 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had the Parmesan grouper and was excellent . My husband had steak frites and he was very happy . Service was excellent. We ate in main dining room was a bit noisy for us , so next time will sit on patio area .
   

   Palm & IvyResponded 1 day ago

   Thank you for the great review! 😊 We're so happy you enjoyed the Parmesan Grouper and Steak Frites—great choices! 🍽️ It’s wonderful to hear the service was excellent. Next time, the patio will be ready for a more relaxed experience. We can’t wait to have you back! 🌿✨
   

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6. j

   john VIP

   Chicago43 reviews

   4.0

   Dined on March 2, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   very nice. good food and service. enjoyed. not conversation friendly. drinks are decent but a little on the high side
   

   Palm & IvyResponded on March 3, 2025

   Thank you for dining with us and for your feedback! We're glad to hear you enjoyed the food and service. We understand that a great dining experience includes a comfortable atmosphere for conversation, and we appreciate your input. We also take note of your thoughts on our drinks and will keep that in mind as we continue to refine our offerings. We hope to welcome you back again soon!
   

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7. AG

   AllendysG

   Tampa4 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great experience. This is our new favorite restaurant. The food is always delicious and the service is great!
   

   Palm & IvyResponded 1 day ago

   Thank you for the amazing review! 😊 We're thrilled to be your new favorite restaurant! 🍽️✨ It means so much to hear that you love the food and service. Can’t wait to see you again soon! 💛
   

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8. J

   Jeanine

   Orlando7 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a very lovely dining experience, started out with a beautiful bourbon cocktail with a rose ice cube then we shared the sliders for an appetizer. They were absolutely delicious with the bacon jam. I had the Burrata fig salad and the short rib sandwich, and they were both absolutely delicious. My son had the short rib dinner, and it was lovely as well. He said the broccolini and the sweet potato mash were outstanding. Our server James was wonderful and very attentive. We will definitely be back. We love the menu lots of great choices! 
   

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   Palm & IvyResponded on March 3, 2025

   Thank you so much for your wonderful review! We're thrilled to hear that you had such a lovely dining experience and enjoyed everything from the bourbon cocktail with the rose ice cube to the sliders, salads, and short rib dishes. It’s great to know that the broccolini and sweet potato mash were a hit too! We'll be sure to pass along your kind words to James—he’ll be happy to hear he made your visit extra special. We can’t wait to welcome you back again soon to explore more of the menu! Best, Lauren Windle Palm & Ivy Team
   

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9. B

   Bonton23

   West Palm Beach16 reviews

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Have been here several times and it never disappoints! Came for my 70th(!) birthday and chose the NY Strip, cooked just right and love the frites! Savanna our server was attentive and pleasant.
   

   Palm & IvyResponded on February 24, 2025

   Thank you for celebrating your 70th with us! 🎉🥂 We're honored to have been a part of your special day. So glad you enjoyed the NY Strip and frites, and that Savanna took great care of you! We appreciate your continued support and can’t wait to welcome you back for more wonderful meals. Cheers to many more celebrations! 🎂✨
   

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10. J

    Jane VIP

    Las Vegas4 reviews

    5.0

    Dined on February 22, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always a great experience. The food is really good, the service is the best and the decor is beautiful and comfortable.
    

    Palm & IvyResponded on February 24, 2025

    Thank you for your kind words! 😊 We're so happy to hear that you always have a great experience with us. From the food and service to the ambiance, we love creating a memorable dining experience for our guests. Can't wait to welcome you back again soon! 🍽️✨
    

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