Palm & Ivy

Review summary

1. S

   Stuart

   New York City

   7 reviews

   5.0

   7 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service, friendly and accommodating
   

   Palm & IvyResponded 1 day ago

   Thank you so much for your kind words! We're thrilled to hear you enjoyed the food and service. Our team takes great pride in creating a friendly and accommodating experience for all our guests. We look forward to welcoming you back again soon!
   

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2. X

   Xavier

   Treasure Coast

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Glad to say P&I has become my favorite restaurant in the area. Food, quality and service are the best. Keep up the good work!!!
   

   Palm & IvyResponded 1 day ago

   Thank you so much for your wonderful feedback! We're honored to be your favorite restaurant in the area. It means the world to us that you’ve enjoyed our food, quality, and service. We'll be sure to keep striving for excellence and look forward to welcoming you back again soon!
   

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3. B

   Bill

   VIP

   Greater Boston

   14 reviews

   4.0

   14 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   Overall the food was good, but 2 people had the chicken, which was tough. Service was excellent
   

   Palm & IvyResponded 1 day ago

   Thank you for sharing your feedback with us. We're pleased to hear you enjoyed the overall experience and that our service met your expectations—it's something we take great pride in at Palm & Ivy. We're truly sorry to hear that the chicken fell short of the quality we aim to deliver. Our culinary team is committed to providing exceptional dishes, and we will be sure to address this internally. We greatly appreciate your input, as it helps us continue to refine our guest experience. We hope to have the pleasure of welcoming you back soon for a flawless dining experience. Thank you again for your thoughtful review.
   

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4. T

   Terry

   Philadelphia

   15 reviews

   4.0

   15 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 2

   First time at the restaurant. Arrived a bit early for our 6:30 dinner reservation and it was a VERY loud environment. But after a short time, the crowd thinned and the noise level abated. What a relief. The wines by the glass list as well as the special cocktails were quite interesting and extensive. Three variations of Old Fashioneds and I tried the cherry, which came out smoky and was quite tasty. Some in the party had the squash soup, very nice and a bit too large a serving. Someone tried the short rib sandwich, on Texas toast, very good. Another had crab cakes, appetizer size and it was a generous size and quite good. I had the Parmesan crusted halibut with sautéed spinach and garlic mashed-excellent! All in all, once the crowd thinned out and the noise level abated, we all enjoyed dinner, the service was good and the value seemed right. Well done.
   

   Palm & IvyResponded 1 day ago

   Thank you for sharing such detailed feedback about your first visit! We're so glad to hear you enjoyed the variety on our wine and cocktail list—our smoked cherry Old Fashioned is definitely a favorite! It sounds like you and your party explored a great selection of our dishes, from the squash soup to the crab cakes and Parmesan-crusted halibut. We’re especially pleased that the food, service, and value came together for an enjoyable evening. We appreciate your patience with the noise earlier in the evening and will take your feedback into consideration as we strive to create the best possible dining atmosphere. Thank you again, and we look forward to welcoming you back soon!
   

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5. M

   Maureen

   Treasure Coast

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   Food was good except for the spare ribs. Risotto was overcooked. The old fashions were fantastic. Service was excellent. It was loud restaurant and we had to sort of shout across the table to one another but the food and drinks almost made up for it.
   

   Palm & IvyResponded 1 day ago

   Thank you for your feedback! We're glad to hear you enjoyed the food overall, especially the Old Fashioneds, and that our service met your expectations. We’re sorry the spare ribs and risotto didn’t quite hit the mark this time. Your comments are valuable and will be shared with our culinary team to ensure we’re delivering the quality our guests expect. We appreciate your patience with the noise level and will continue working to create a more comfortable dining atmosphere. Thank you again for sharing your experience, and we hope to welcome you back for an even better visit soon!
   

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6. T

   Timothy

   VIP

   Cleveland

   29 reviews

   5.0

   29 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Alexis greeted us with a smile. She was very helpful with her recommendations and very knowledgeable about the menu. My wife and I both tried the short rib. She had the sandwich and I had the main entree. It was perfectly prepared and wonderfully presented. We split one of the fig and burrata salads. I would recommend it highly. The smoked old fashions are great if you are a bourbon drinker. I would highly recommend this restaurant to a friend.
   

   Palm & IvyResponded 1 day ago

   Thank you so much for your glowing review! We're delighted to hear Alexis made such a positive impression with her warm welcome and helpful recommendations. It’s wonderful that you both enjoyed the short rib dishes and the fig & burrata salad—such a fantastic choice! We’re also glad the smoked old fashioned hit the mark for you. Your kind words and recommendation mean a lot to us, and we can’t wait to welcome you back for another memorable dining experience. Thank you again!
   

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7. J

   Jacob

   VIP

   Treasure Coast

   22 reviews

   5.0

   22 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent experience with outstanding food and service.
   

   Palm & IvyResponded 1 day ago

   Thank you for your kind words! We're thrilled to hear you had an excellent experience with outstanding food and service. Your support means so much to us, and we look forward to welcoming you back for another memorable visit!
   

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8. R

   Richard

   New York City

   8 reviews

   5.0

   8 reviews

   Dined on January 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great. Service with Sidney our waitress was awesome.
   

   Palm & IvyResponded 1 day ago

   Thank you for your kind words! We're so glad you enjoyed the food and that Sidney provided such awesome service. We'll be sure to share your compliments with her. Looking forward to welcoming you back for another great experience!
   

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9. D

   David

   VIP

   Western NC

   54 reviews

   4.0

   54 reviews

   Dined on January 5, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The overall experience for our first time was really good. Mike greeted us nicely and gave us our choice of tables; it was lovely outside. We were fortunate enough to have Cindy as our server and she suggested some really nice dishes. We love the fish dip appetizer, and the Korean chicken bits. The halibut was a bit fishy, so it was exchanged for the salmon which was perfect. I anticipate that next time we will give it five stars all around.
   

   Palm & IvyResponded 1 day ago

   Thank you for sharing your experience with us! We're so glad Mike provided a warm welcome and Cindy took great care of you with helpful recommendations. It’s wonderful to hear you enjoyed the fish dip and Korean chicken bites! We appreciate your understanding with the halibut and are happy the salmon was just right. Your feedback helps us continue to improve, and we’re confident your next visit will be a five-star experience all around. Thank you again, and we look forward to welcoming you back soon!
   

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10. M

    Maureen

    New York City

    2 reviews

    1.0

    2 reviews

    Dined on January 4, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    The food is beyond mediocre. The service even sitting at the bar was very haphazard/poor and the lighting is like an auditorium at Catholicism school. This place stinks!
    

    Palm & IvyResponded 1 day ago

    Thank you for sharing your feedback. We're truly sorry to hear that your experience fell short of expectations. Providing exceptional food, service, and ambiance is very important to us, and it’s clear we missed the mark during your visit. Your comments will be shared with our team as we continually strive to improve. We hope you might consider giving us another opportunity in the future to provide the elevated experience we aim for. Thank you again for your honesty.
    

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