Palm & Ivy

Review summary

1. S

   Shelby

   Treasure Coast

   12 reviews

   4.0

   12 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good food, was charged $19 for the margarita when the menu states $14.
   

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2. M

   Marie

   VIP

   New York City

   19 reviews

   5.0

   19 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time here. Beautiful inside and out. Great ambiance. Shay was our waitress. Attentive and friendly. Food was delicious. Will definitely go back.
   

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3. A

   Arthur

   VIP

   London

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   Extremely loud. One table of 6 was so loud they should have been quieted by management. Ruined our experience.
   

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4. S

   Susan

   Treasure Coast

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   I would have rated dining experience a 5 star if not for the excessive noise level. Perhaps some type of barrier screening would help in the main dining area. We were impressed with the excellent service delivered by our server Cindy. She was very professional while being warm and welcoming.
   

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5. J

   Joe

   San Antonio

   15 reviews

   4.0

   15 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Really solid Resturant. Consistent…Have been 3 times and the food and portion size and price is really good. Can be a little noisy but most Resturants are these days. They are willing to make reasonable substitutions, and the server was professional. Also like the gratuity included. Makes the end of the evening with friends less about paper work…
   

   Palm & IvyResponded 2 days ago

   Thank you for your thoughtful review! We’re so glad you’ve enjoyed dining with us and that our food, portions, and pricing have met your expectations. We appreciate your understanding about the noise level and are always looking for ways to improve the dining experience. It's great to hear that you found our team accommodating and professional. We’re also happy to know the included gratuity added to your ease of dining. We look forward to welcoming you back again soon!
   

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6. N

   Nina

   VIP

   Miami

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Best Happy Hour 3 to 6pm. Best appetizer selection. Recommend chicken bites and empanadas. Calamari is the best! Entre shrimp scampi and salmon with risotto are superb.
   

   Palm & IvyResponded 2 days ago

   Thank you for sharing your favorites with us! We're so glad to hear you’re enjoying our happy hour and our menu selections. The chicken bites, empanadas, and calamari are definitely crowd-pleasers! And we’re thrilled you loved the shrimp scampi and salmon with risotto. We can’t wait to welcome you back for more delicious experiences soon!
   

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7. J

   Jeffrey

   San Francisco

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an early New Years dinner. Good drinks. Tasty appetizers… my wife loved the empanada. Meals were excellent. I had the halibut. She had the shrimp scampi. Waitress was wonderful. Can’t wait to try more of the menu.
   

   Palm & IvyResponded 2 days ago

   Thank you for celebrating an early New Year’s dinner with us! We’re thrilled to hear you enjoyed the drinks, appetizers, and entrees—especially the empanada, halibut, and shrimp scampi. We're so glad your waitress provided a wonderful experience. We can’t wait to welcome you back soon to explore more of our menu! 🎉🍽️
   

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8. S

   Susan

   Western NC

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   We enjoyed a New Years feast. The food was delicious. The service was ok. Our waiter was frequently busy or preoccupied with other responsibilities. The service was from another employee. She stopped by frequently and took excellent care of us.
   

   Palm & IvyResponded 2 days ago

   Thank you for celebrating New Year’s with us! We’re thrilled to hear you enjoyed the delicious food. We appreciate your feedback regarding the service and will share it with our team to ensure we're always providing the best experience possible. It’s great to know another team member stepped in and took excellent care of you. We hope to see you again soon!
   

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9. A

   Andree

   VIP

   New York City

   50 reviews

   4.0

   50 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 3

   The food is terrific. The service was not great. Took us 20+ minutes to get the drink we ordered.
   

   Palm & IvyResponded 2 days ago

   Thank you for your feedback. We're thrilled to hear you enjoyed the food, but we’re sorry the service fell short during your visit. We understand how important timely service is, and we’ve shared your comments with our team to ensure this doesn’t happen again. We hope you'll give us another chance to provide the great experience you deserve. Thank you for bringing this to our attention!
   

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10. d

    deborah

    Treasure Coast

    2 reviews

    5.0

    2 reviews

    Dined on December 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We are regular patrons at this restaurant. Food has always been excellent, as well as the service. Highly recommend.
    

    Palm & IvyResponded 2 days ago

    Thank you for your kind words and thoughtful feedback! We’re so glad to hear Wesley took great care of you during your visits—he’ll be thrilled to hear your recognition of his efforts. We also truly appreciate your suggestion about the menus. Feedback like yours helps us grow, and we’ll be sure to share your thoughts with our team. We're so glad you love Palm & Ivy and look forward to seeing you again soon! 🌟🍽️✨
    

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