Palm & Ivy

Review summary

1. m

   matthew

   Cleveland

   6 reviews

   4.0

   6 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   food was good 2 apps four different entrees all very good waiter Nick was great nice looking well-spaced tables. 2 things wine list kinda pricey & they do that 18% tip add on i really hate that. i tip 25 -30% because i was a waiter but when a restaurant adds a tip on i only tip 20% because i feel there calling me an uneducated diner it will keep me out of a place. Why should owners expect their patrons to pay their staff
   

   Palm & IvyResponded 2 days ago

   Thank you for taking the time to share your feedback, and we're pleased to hear you enjoyed the food and Nick's service! We understand your thoughts on the automatic 18% service charge. We add this gratuity to ensure our entire team, including those behind the scenes who contribute to your experience, is well-supported. This helps us create a consistent standard of care and reward our staff appropriately for their hard work and dedication. We truly appreciate your honest perspective and hope to have the opportunity to serve you again in the future. Your input helps us as we continually work to improve our guest experience. Thank you again for your visit.
   

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2. E

   Ed

   Atlantic Canada

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Overall very enjoyable good food, and the service was excellent. This is our second visit and the second time we’ve had to move from inside to outside due to the noise level. This needs to be addressed.
   

   Palm & IvyResponded 2 days ago

   Thank you for your feedback and for joining us again. We're happy to hear you enjoyed the food and received excellent service. We sincerely apologize for the inconvenience regarding the noise level inside the restaurant. We take your comments to heart and are actively looking for ways to address this issue to improve the dining experience for all our guests. We hope to have the pleasure of welcoming you back again soon!
   

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3. J

   Jennifer

   West Palm Beach

   115 reviews

   vip
   5.0

   115 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a wonderful evening. Our server Wesley was fantastic; very friendly, attentive, and knowledgeable about the menu. The pistachio crusted grouper and sweet potato risotto was absolutely scrumptious! My husband had the short rib which he loved as well. The drinks were equally as impressive - pumpkin old-fashioned and the signature old-fashioned. We are already looking forward to our next visit!
   

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   Palm & IvyResponded 2 days ago

   Thank you so much for your kind words! We're thrilled to hear you had a wonderful evening and enjoyed the dishes, especially the pistachio-crusted grouper and the short rib. Wesley will be delighted to know his service made your experience even better! We're also glad you enjoyed the old-fashioned cocktails – those are definitely guest favorites. We can't wait to welcome you back again soon!
   

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4. L

   Lisa

   West Palm Beach

   8 reviews

   5.0

   8 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   First time at the rebranded restaurant. Inside is now light and bright. Food was good. Was happy to see a few dishes that I loved from the previous menu.
   

   Palm & IvyResponded 2 days ago

   Thank you for dining with us and for sharing your experience! We're glad you enjoyed the new atmosphere and were happy with the dishes, including some familiar favorites. We hope to welcome you back soon for another enjoyable visit!
   

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5. T

   Trudi

   West Palm Beach

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 2

   Excellent except the noise level. They need some sound proofing in the ceiling to cut down the noise from the bar area.
   

   Palm & IvyResponded 5 days ago

   Thank you so much for your feedback! We're thrilled you enjoyed your experience overall, but we completely understand your concerns about the noise level. We're currently exploring options to address the sound issue, and your input helps us prioritize improvements that make our guests more comfortable. We hope to welcome you back again soon!
   

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6. T

   Tigrid

   Miami

   3 reviews

   4.0

   3 reviews

   Dined on November 14, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Overall a very nice evening celebrating my husband's birthday. The venue is nicely decorated, the food was very good and portions were bigger than I expected, it was a little loud but service was great. The staff was very courteous and friendly. I will definitely visit again.
   

   Palm & IvyResponded 5 days ago

   Thank you so much for choosing us to celebrate your husband's birthday! We're delighted to hear you enjoyed the evening, the food, and our wonderful staff. We look forward to welcoming you back again soon for another special night. If there's anything we can do to make your next visit even better, just let us know!
   

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7. LW

   LisaWarch

   West Palm Beach

   3 reviews

   5.0

   3 reviews

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience in every way. The only improvement we can say is that there needs to be sound barriers, it was a bit loud.
   

   Palm & IvyResponded 5 days ago

   Thank you so much for your feedback! We're thrilled you enjoyed your experience overall, but we completely understand your concerns about the noise level. We're currently exploring options to address the sound issue, and your input helps us prioritize improvements that make our guests more comfortable. We hope to welcome you back again soon!
   

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8. J

   Jason

   Orlando

   1 review

   5.0

   1 review

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, drinks, and service. The smoked old fashioned is one of the best I have had.
   

   Palm & IvyResponded on November 11, 2024

   Thank you so much for your kind words! We're thrilled you enjoyed the food, drinks, and service. The smoked old fashioned is definitely a favorite, and we're glad it made such an impression! We’d love to see you this Sunday for the best brunch in Hobe Sound, from 11 am - 3 pm. Looking forward to welcoming you back soon!
   

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9. P

   Patricia

   West Palm Beach

   3 reviews

   5.0

   3 reviews

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely family birthday dinner here last night. We’re happy to have an early reservation since it was full to the brim when we left. Appetizers, wine and drinks were very good. Table favorite was the baby back ribs. Graciously, the restaurant had responded to my inquiry that we were welcome to bring our cake in, though we opted a slower paced extension of the evening with cake at home. In spite of that decision, the birthday boy was gifted a slice of yummy cheesecake. This was my second visit. I took an out of town guest a few weeks ago and all our food was equally delicious. Happy to see such a wonderful option for Gibe Sound locals. Thank you for creating a happy celebration place with excellent food and drink!
   

   Palm & IvyResponded on November 6, 2024

   Thank you so much for your lovely review! We're thrilled that you chose to celebrate such a special occasion with us. It’s wonderful to hear that your family enjoyed the food, especially the baby back ribs, and that our team could make the evening memorable with a surprise slice of cheesecake. We’re also happy you’ve visited us before and had another great experience. It means a lot to us to be a part of the Hobe Sound community and provide a space for celebrations. We hope to see you again soon, perhaps for another celebration or just a relaxing evening out!
   

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10. R

    Rudolf

    West Palm Beach

    10 reviews

    vip
    5.0

    10 reviews

    Dined on October 26, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Overall great experience but noise level is too high
    

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