Origen

Review summary

1. OT

   OpenTable Diner

   Phoenix1 review

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Elected to sit at the bar instead of the reserved outdoor table. Our choice, as we usually prefer. Bar was woefully understaffed. After the original drink order, we had to flag down someone every time we wanted to order or get a drink refill. Octopus appetizer was chewy and way overpriced despite being touted by the bartender and the assistant manager who kindly answered questions on gluten free items. Beet salad was good Iberico pork was dry somehow. The chipotle mushroom side was the standout. Concept is cool. Execution in service and food was lacking especially at nearly $300 for the two of us sharing everything.
   

   OrigenResponded today

   Thank you for your honest feedback. We're sorry to hear that your experience at the bar didn't meet expectations, especially regarding service delays and the quality of certain dishes. We appreciate your positive remarks about the beet salad and chipotle mushrooms, but we completely understand that the overall execution should have been much better, especially given the price point. Your comments are being shared with our team to ensure improvements in both service and food consistency. We’d love the opportunity to make this right—please feel free to reach out if you're open to giving us another chance.
   

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2. M

   Michael VIP

   Phoenix11 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food was great, server was great... bar took way too long long to get drinks.
   

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3. E

   ERIK

   Phoenix6 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We absolutely loved this restaurant! Decor and ambiance was amazing as was the food, presentation and service. We will definitely go back!
   

   OrigenResponded today

   Thank you, Erik! We're thrilled to hear you loved everything about your experience at Miel de Agave—from the ambiance and décor to the food, presentation, and service. We can't wait to welcome you back for another amazing visit soon!
   

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4. RY

   RandiY VIP

   Phoenix5 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   The food was good, but not amazing for the price. The drinks were better!
   

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5. M

   Michael

   Phoenix4 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   5th time there such a good experience. The live music was great.
   

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6. C

   Christine VIP

   Phoenix15 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time customer and loved the food, service and ambiance. We had the guacamole and steak, which was delicious. The ribeye and skirt steak was fantastic. We added the mushroom side for our steaks, which was super delicious. Mashed potatoes and broccolini topped off the meal. Christian was our server and he was very attentive. We celebrated a birthday, which he made very special. Love the decor of restaurant. I will definitely be returning. My only complaint was the music. It was a little loud and at times didn’t feel like it complimented the ambience of the restaurant.
   

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   OrigenResponded today

   Hi Christine, Thank you for your wonderful review! We're so happy you loved the food, service, and ambiance at Origen. It’s great to hear that the ribeye, skirt steak, and mushroom side were a hit! Christian will be thrilled to know he made your celebration special. We appreciate your feedback on the music and will take it into consideration to enhance the dining experience. Looking forward to welcoming you back soon!
   

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7. j

   jodi VIP

   New York City14 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   This was our second visit. We started with the queso fundido with Barbacoa $22 plus $8 with meat on top. It was very greasy and lacked flavor so for a $30 appetizer, very disappointed. We wanted to try the beet salad but that was $22 and the soup was also $20 so we did not try them. We did have the picanha steak for an entree which was excellent and my husband also ordered the burger which he said was very flavorful. The entrees all well priced and very good but, in my opinion, if the appetizers, salads and sides don’t come down in price, not sure they will stay open long as restaurants like Ocean 44 offer better food for this price point.
   

   OrigenResponded today

   Thank you for your honest feedback, Odi. We truly appreciate you giving us a second visit and are glad to hear you enjoyed the picanha steak and burger. We’re sorry the queso fundido didn’t meet expectations, and we take your comments about pricing seriously. We continuously strive to balance quality with value and will be reviewing this closely. We hope to welcome you back again and provide an even better experience next time. Your input helps us improve, and we truly appreciate it!
   

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8. KS

   KirkS VIP

   Phoenix15 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our food and service were excellent. We had some questions about the menu and the server was able to answer the questions and give us recommendations.
   

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9. OT

   OpenTable Diner VIP

   Toledo3 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Took friends to introduce them to Origen, (this was our 3rd visit), sadly the picanha tacos were so tough and chewy and inedible after recommending them
   

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10. CM

    CassandraM VIP

    Phoenix8 reviews

    3.0

    Dined 3 days ago

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    Really disappointed with our experience tonight at Origen. We booked reservations some time ago and had to cancel so we were pumped about coming in today. We were seated quickly which was nice. We didn't get to see much of the restaurant because we were 15 feet away from the bathrooms, in what you'd imagine the kids section at a Dennys, around the corner, and not in the mix. We ordered the Brie and guacamole appetizers. My husband I ordered two different drinks -- both tasted of pure lime juice. One of the drinks was remade and it was much better the second go around. We ordered the Barbacoa Regia, really lacked flavor, our server told us most people order and don't know it's like pulled pork with some fat throughout which was fine but needed some sort of seasoning. Our daughter and I split the Angus Picahna, it was a horrible piece of meat, half of it was inedible, their medium was a short cry of cooked, this dish is supposed to come with a house made chimichurri sauce, it was either missing or lightly done and again not much flavor. For sides we ordered the elote, Mac and cheese, and truffle fries. The fries never showed up... the Elote was cut in to 3 tiny tiny pieces, served without a knife and we had to ask for knives for our steak which in no way could be cut without a knife. AND we got charged $2.00 for extra chips which we did not even order, which I did not mention because I felt like a jerk even mentioning the missing fries (why it's not my fault!). Overall the best thing going here is the bathroom chandelier and their Kleenex dispensing napkins in the restroom. Really underwhelming.
    

    OrigenResponded today

    Hi Cassandra, Thank you for taking the time to share your detailed feedback. We're truly sorry to hear that your experience didn’t meet expectations, especially after looking forward to your visit. We sincerely apologize for the seating arrangement, the inconsistencies in your drinks and food, and the missing truffle fries. That’s not the level of quality and service we strive for at Origen. Your feedback is extremely valuable, and we are addressing these concerns with our team to ensure a much better experience for our guests. We’d love the opportunity to make this right—please reach out to us directly if you’re open to giving us another chance.
    

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