Ophelia

Review summary

1. P

   Pierfrancesco

   London

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing Experience and very beautiful view of all New York
   

   • 

   Is this helpful?

   Report
2. N

   Nicole

   Philadelphia

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   Ambiance was dirty. Not inviting. Lack of service. Not good. Would not recommend.
   

   OpheliaResponded 4 days ago

   Thanks for the review, Nics. We're sorry to hear that your experience at Ophelia didn't meet your expectations. We take pride in our service and ambiance, and we regret that we fell short this time. Your feedback is invaluable and we'll definitely work on improving these areas. We hope you'll give us another chance in the future. Best, The Management Team
   

   Is this helpful?

   Report
3. P

   Patrice

   Tampa

   2 reviews

   4.0

   2 reviews

   Dined on November 10, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Seducing place and great view. Some Repairs needed on tables . Service is fine as is the food. Pricey however
   

   OpheliaResponded on November 13, 2024

   Thanks for visiting us at Ophelia! We're delighted to hear that you enjoyed our secluded ambiance and great view. We apologize if you noticed some repairs needed on our tables. We're glad to hear that our service and food met your expectations. Your feedback is appreciated and we'll take it into consideration as we strive to improve. We hope to see you again soon!
   

   Is this helpful?

   Report
4. J

   Jennifer

   New York City

   1 review

   4.0

   1 review

   Dined on November 10, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Nice spot for cocktails and small bites. Great view.
   

   OpheliaResponded on November 13, 2024

   Thanks for the feedback! We're thrilled to hear that you enjoyed our cocktails and small bites, and appreciated the view. It's wonderful to know that you found our place great for cocktails and small bites. We always strive to provide an excellent dining experience, so your feedback is valuable to us. We noticed your rating on value and we assure you that we're always looking for ways to improve. We hope to see you again soon at Ophelia!
   

   Is this helpful?

   Report
5. G

   Gina

   Cancun

   9 reviews

   vip
   5.0

   9 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent environment, friendly service, great menu choices and really decent food and at affordable prices.lets not forget the view absolutely gorgeous 🤩
   

   OpheliaResponded on November 13, 2024

   Thanks for the feedback, GinaT! We're thrilled to hear that you enjoyed the environment, friendly service, and our menu choices at Ophelia. We're also glad to know that you found our food to be decent and affordable. Your comment about the view truly made our day! We strive to provide an excellent dining experience for all our guests and your kind words are a testament to that. We look forward to your next visit.
   

   Is this helpful?

   Report
6. o

   oscar

   Orlando

   5 reviews

   5.0

   5 reviews

   Dined on November 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A total package place, drinks, food, services and view is all great. Next time in NYC my spot to go to.
   

   OpheliaResponded on November 13, 2024

   Thanks for the review, Oscar! We're thrilled to hear that you enjoyed your experience at Ophelia. It's great to know that our drinks, food, services, and view met your expectations and made your next visit to NYC a perfect'spot to go to'. We appreciate your kind words and look forward to welcoming you back soon! Best regards, The Management Team
   

   Is this helpful?

   Report
7. M

   Matt

   New York City

   5 reviews

   vip
   2.0

   5 reviews

   Dined on November 3, 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   Thought this was a nice upscale lounge. Our seats for two were literally on a stool on the floor with two music blasting throughout the venue.
   

   Is this helpful?

   Report
8. K

   Kyle

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined on November 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful scenery, great food and good vibes. Definitely worth coming back!
   

   OpheliaResponded on November 3, 2024

   Hi BostonKD, Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed the scenery, food, and the overall vibe at Ophelia. Your kind words truly mean a lot to us. We are grateful for your high ratings and we look forward to welcoming you back soon! Best, The Management Team
   

   Is this helpful?

   Report
9. J

   Jackie

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on October 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had not been to the top of the Beekman in 30 years. It is still a very unique place in NYC. Everyone wants to see a view from up high. They forget that there are other angles to see NYC from. The staff was professional, knowledgeable and obviously well trained (not something you see today). The food was delicious and drinks great. We had a party of 8 and had a perfect space. Whether you’re a New Yorker or tourist you will enjoy being at Ophelia’s.
   

   OpheliaResponded on November 2, 2024

   Thanks for the feedback! We're thrilled to hear that you enjoyed your visit to our top of the Beekman restaurant. It's fantastic to know that our team made your experience memorable and that you appreciated the view. We're also glad you found our food and drinks to be delicious. We always strive to provide a perfect space for large parties. We hope to welcome you back to Ophelia's soon!
   

   Is this helpful?

   Report
10. G

    Gina

    New York City

    1 review

    3.0

    1 review

    Dined on October 29, 2024

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 5

    Are very first experience with Ophelia and will absolutely be our last experience was yesterday October 28th, now before I get to the bad part the atmosphere is amazing, the views are stunning. With that being said we ordered the truffle mushroom ravioli it came out lukewarm so it wasn't the greatest and we ordered two pina coladas The drinks were extremely strong as though somebody was heavy-handed with pouring the liquor and to come to find out that all that came up to $108 including tip I'm just saying that for the experience it wasn't worth it if you just want to get the views go up there see the views and leave there are many other places that can give you a great experience with the food the drinks the atmosphere minus the views
    

    OpheliaResponded on November 2, 2024

    Hi, Thank you for taking the time to share your experience at Ophelia. We're thrilled to hear that you enjoyed our ambiance and the stunning views. We're sorry to hear that your meal and drinks did not meet your expectations. We take all feedback seriously and will use your comments to improve. We hope to have the opportunity to serve you again and provide a better experience. Best regards, The Management Team
    

    Is this helpful?

    Report