OITA Soho

Review summary

1. s

   steve

   London

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a very good experience for my wife's birthday with the whole family. The food was excellent and arrived in time, it was delicious and all the staff were pleasant and very attentive.
   

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2. E

   Emmanuelle

   VIP

   London

   8 reviews

   4.0

   8 reviews

   Dined on January 7, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food really good and very quick service, even at a late time.
   

   OITA SohoResponded 2 days ago

   Thank you, Emmanuelle, for your wonderful review! We are thrilled to hear that you enjoyed your dining experience at OITA Soho. It’s fantastic to know that you found the food delicious and the service prompt, even at a late hour. We truly appreciate your kind words and look forward to welcoming you back soon! Best regards, The Oita Team
   

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3. a

   alastair

   New York City

   1 review

   5.0

   1 review

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Very nice spot and speedy to allow pre theatre dinner
   

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4. M

   Mickael

   London

   1 review

   5.0

   1 review

   Dined on January 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The dinner was perfect. A very good memory of London.
   

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5. O

   Oliviero

   London

   1 review

   2.0

   1 review

   Dined on December 31, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   I booked a 10 PM slot on New Year's Eve, but the experience was disappointing. The waiter approached us to take our order almost immediately after we sat down, rushing us with the excuse that the kitchen was about to close. Throughout the evening, the service felt hurried and unpleasant. To top it off, the bill was brought to our table while we were still eating, and the waiter pressed us to pay right away in a very rushed manner. If closing early is a priority, I’d recommend removing the 10 PM slots altogether. Additionally, the food quality left much to be desired, which made the overall experience even more unsatisfactory.
   

   OITA SohoResponded 2 days ago

   Dear Oliviero, Thank you for sharing your feedback regarding your New Year's Eve experience at OITA Soho. We are sorry to hear that it was disappointing. We apologize for the rushed service and any inconvenience it caused. Your comments about the food quality and service are very important to us, and we will use them to improve. We also appreciate your suggestion regarding the 10 PM time slots, and we will consider it. We hope to have the opportunity to welcome you back and provide a better experience in the future. Best regards, The Oita Team
   

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6. I

   Ibrahim

   London

   1 review

   2.0

   1 review

   Dined on December 31, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   The Omakase in fact is not what you would expect as a collection of fresh sushi and sashimi, it was just a sashimi platter. Very disappointing. No explanation of what you are going to eat and the waitress was unavailable most of the night with a detached attitude. Half of the sashimi on the platter was chewy and tasteless, except the salmon. We also tried the crab roll and it was stale/expired. We all felt unwell after dining here. I would not recommend a return visit as the price did not reflect the quality of food. If you want a laxative as a meal, dine here and you won't be surprised.
   

   • 

   OITA SohoResponded 2 days ago

   Dear Ibrahim, Thank you for sharing your detailed feedback. We apologize that your experience at OITA Soho did not meet your expectations. We're sorry for the issues regarding the Omakase and the service you received. Your comments about the quality of the food and the attitude of the waitress are important to us, and we will address these concerns with our team. We appreciate your honesty and will use your feedback to make improvements. We hope to have the opportunity to welcome you back and provide you with a better experience in the future. Best regards, The Oita Team
   

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7. B

   Bella

   VIP

   London

   10 reviews

   3.0

   10 reviews

   Dined on December 31, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 1

   The waiter was selectively attentive even during a non-peak hour time and the waiter tried to flirt with us which was quite creepy, making our girls NYE brunch less pleasant than we all expected… the ambience inside was a bit dark but lack of class - not great for either izakaya or normal dining environment. Didn’t feel authentic, please improve!
   

   OITA SohoResponded 2 days ago

   Dear Bella, Thank you for sharing your feedback. We're sorry that your experience at OITA Soho did not meet your expectations. We take your comments about the service and ambience seriously and will address these issues with our team. Your feedback is valuable to us, and we will use it to improve. We hope to have the opportunity to welcome you back and provide a better experience in the future. Best regards Oita team
   

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8. B

   Bruce

   Baltimore

   20 reviews

   3.0

   20 reviews

   Dined on December 30, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Bad service and only average food. On a positive note - The ambience was ok and portion sizes were good.
   

   OITA SohoResponded 2 days ago

   Thank you, Bruce, for providing your feedback. We are sorry that the service and food did not meet your expectations. However, we are pleased that you found the ambience and portion sizes satisfactory. Your comments are important to us, and we will use them to make improvements. We hope to have the opportunity to welcome you back and provide a better experience in the future. Best regards, The Oita Team
   

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9. H

   Hema

   London

   8 reviews

   4.0

   8 reviews

   Dined on December 26, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Had the perfect Boxing Day experience at Oita....just what we wanted to eat after seeing the Christmas lights. Great Sushi and Dragon Rolls. Hit the spot!
   

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10. K

    Kristine

    VIP

    Calgary

    68 reviews

    4.0

    68 reviews

    Dined on December 26, 2024

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 4

    Good food but not great food. Sushi was good. Teriyaki chicken way too sweet. My Ramen wasn’t poorly seasoned and a bit bland but that’s my tastebuds- maybe others would like the mild taste.
    

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