Ocean House Events - Westerly

Review summary

1. OT

   OpenTable Diner VIP

   Greater Boston1 review

   4.0

   Dined on December 21, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Delicious food and very festive. Santa & Mrs. Claus were wonderful and interacted with all the children. Would have preferred a different backdrop for Santa photos than the “Happy Holidays” screen that was hanging.
   

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2. OT

   OpenTable Diner

   Coastal Georgia1 review

   5.0

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a fantastic Santa brunch experience! Everything was well presented, thought out, and with the personal touch that only The Ocean House can deliver.
   

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3. D

   David

   Rhode Island1 review

   5.0

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Ocean House Santa's Brunch was an amazing experience for our children and grandchildren. Everything was perfect in celebration of grandpa's 70th birthday and celebrating the holiday!
   

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4. A

   Alison VIP

   New York City4 reviews

   3.0

   Dined on December 8, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   the food was much better last year in my opinion. last year they also gave the kids little animal stuffed animals. no eggs at the buffet just the omelet station. the desserts are horrible last year and this year as well. if it wasn’t for being at the beautiful ocean house this brunch would be just mediocre. ocean house is so beautiful and such an amazing experience every time we visit. we have no problems spending money on fine dining and do so frequently but found this very expensive for what there was to offer.
   

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5. A

   Armand

   New York City3 reviews

   5.0

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience, wonderful Holiday Brunch with Santa
   

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6. A

   A .

   Rhode Island1 review

   2.0

   Dined on November 30, 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 2

   This is such a beautiful place but did not live up to 5 diamond expectations.
   

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7. A

   Aili VIP

   Greater Boston5 reviews

   2.0

   Dined on November 30, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   This was our first experience with the Ocean House Tree Lighting and Santa Dinner. Upon arrival to the O House we felt very unwelcome by the ropes not allowing guests to enter the building before the outdoor reception. It was very cold and the 6 outdoor heaters were loaded with people and unavailable. The Carolers were lovely and a nice touch. Following the lighting the hotel lobby was complete chaos in the “waiting area” while we awaited the entry to the event. Once the ballroom doors opened we finally made it downstairs to a fine buffet, and a ballroom with sporadic music (kept cutting in And out and most of the night was non existent) and terrible service. Our waitress approached our table (as we were one of the first people seated and only a party of three) and took our drink order. We ordered a soft drink, glass of wine, and one cocktail and waited about 30min to actually get the three drinks. Our waitress never checked in on us again. Once Santa entered the room he visited a few tables and then went to the photo area for pictures where a massive line formed without anyone directing anything. We have stayed at Ocean House and their sister properties many times and taken part in other events. This by far felt like robbery for the price and subpar experience. The event felt oversold and very underwhelming and mismanaged. This will be our last Christmas dining experience and I would hesitate doing another O House event for fear of a similar experience.
   

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8. D

   Danelle VIP

   Atlantic City1 review

   3.0

   Dined on November 28, 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   Terrible service. Food was very good but having to get up numerous times to have plates cleared, to reorder beverages etc was unacceptable especially at $160 pp!
   

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9. c

   charlene

   Greater Boston1 review

   5.0

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 2

   There is a 24 % service fee which is fine but there should not be an additional tip required.
   

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10. OT

    OpenTable Diner

    Greater Boston7 reviews

    3.0

    Dined on March 31, 2024

    1. Overall 3
    2. Food 5
    3. Service 5
    4. Ambience 5

    I wish the Easter Bunny would make an appearance in the dining room BEFORE the Easter Egg hunt. Smaller kids eat earlier. No Easter Bunny. Disappointing.
    

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