Nubeluz

Review summary

1. B

   Briet

   New York City

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 1

   I was not happy with my experience at Nubeluz. We booked a table before arriving. The service was terrible and when we were almost finished with our drinks and dinner they wanted us out! Always coming up on our table and trying to rush us. We paid more than 100$ and we could not even enjoy our stay and I will not be coming back. I have never experienced this rudeness before
   

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2. T

   Tommy

   Los Angeles

   4 reviews

   3.0

   4 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 5

   We waited over 15 min for someone to wait on us (after we asked). Service after that not great but we were promptly reminded we only had table for 1 1/2 hours. Really? Poor service... it's not that hard.
   

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3. M

   Marlene

   San Francisco

   6 reviews

   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The overall experience was lovely! Good food, great service, and amazing ambience. We will definitely return.
   

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4. M

   Margaret

   Tampa

   4 reviews

   vip
   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jasmine was amazing! When you go, you must ask for her. It was undoubtedly one of the neatest experiences I’ve had in NYC. No other view or ambiance like it. Worth every penny!
   

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5. J

   Julie

   Greater Boston

   5 reviews

   2.0

   5 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 5

   My friend and I went for High Tea on a Saturday 11/23 at 11:30am to celebrate her birthday. Her birthday was specified on the reservation and I noted this in the ‘special request’ area in OpenTable as well. No one mentioned happy birthday to her at all throughout the whole dining experience. Servers, hosts and server assistants alike. The server also seemed stretched thin as he only greeted us, took our order and I had to flag him down for the check. To spend ~$300 for the experience, the food was great and presented well, but service was under expectations. No manager was to be found on the floor either unfortunately.
   

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6. B

   Brandon

   Baltimore

   6 reviews

   4.0

   6 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Drink was pricey but good. Food was very very small portion. I had the lobster roll which was tiny. I’ve had better. Ambience and view is amazing.
   

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7. d

   debbie

   Atlanta Metro

   10 reviews

   5.0

   10 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A phenomenal experience from the moment we entered… friendly service while exceptionally professional, outstanding cocktail service, wine list that met everyone’s needs and absolutely delicious menu and presentation wrapped up with a view beyond words. A definite repeat for me!
   

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8. J

   Jennifer

   Oklahoma City

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Best view ! Best ambience! Drinks were fab! Staff too notch !!
   

   NubeluzResponded today

   Dear Jennifer, Thank you for sharing this review! We are so glad you enjoyed your experience with us at Nubeluz We look forward to seeing you again soon! Regards, Amanda Guest Relations Associate
   

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9. B

   BV

   Charleston

   8 reviews

   vip
   5.0

   8 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Elevated in so many ways. View is breathtaking and decor is stunning. We didn’t eat - just had cocktails and enjoyed the view. Would highly recommend and will go back. We went after dark and I’m dying to go at sunset.
   

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10. S

    Stacie

    New York City

    1 review

    vip
    1.0

    1 review

    Dined on November 18, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3

    I visited Nubeluz to celebrate a milestone anniversary and was thoroughly disappointed with the experience. While there was no option to request a window table during the reservation process, I noted the special occasion and expected some consideration from the staff. Instead, we were seated at a middle table with no view, and a harsh, bright light behind me made it impossible to take any decent photos. Despite politely requesting a better table twice, we were not accommodated, and the staff seemed indifferent. To make matters worse, 30 minutes passed without our waitress returning to take a food order or check on us in any way. Given the upscale branding of Nubeluz, I expected a much higher level of service and attention to detail, especially for a significant celebration like ours. Instead, the lack of responsiveness and poor service left us feeling completely overlooked. This was meant to be a memorable evening, but the disappointing service and poor seating arrangements made it anything but. I won’t be returning and cannot recommend Nubeluz for special occasions or any kind of meaningful celebration.
    

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