North Italia - Charlotte - Ballantyne

Review summary

1. CW

   CathieW

   Western NC

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great service!!!! Would go back. Food good. Enjoyed the meatballs.
   

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2. M

   Marc

   Charlotte

   32 reviews

   4.0

   32 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   There’s a good energy at this Ballantyne North Italia location, but note that the noise level is pretty intense. The place was packed when we went there on 12/30, with people still waiting for tables when we left at 8:15pm, which seems to be unusual for most Charlotte restaurants. Service was slow overall, taking a while for drinks and our salads. They were perhaps short-staffed? (Other family members had gone to this location before and felt totally ignored, and their service was extremely slow.) Our server must’ve forgotten to put our entrée order in as we still hadn’t received it an hour later. When we inquired about it, she said she’d wanted to make sure we’d gotten our salads first (they were long finished). Ultimately we got out in an hour and a half, which is acceptable, but it should’ve been about 20 min less. We ordered the arugula/avocado/fennel salad which was simple but tasty. The pappardelle bolognese was delicious! The branzino was good but suffered from the typical restaurant mistakes—too much butter sauce and excessive saltiness (too many salty capers paired with too much additional salt). We’ll return for another try but the next time we’ll tell them very little salt and super light on the sauce if we order the branzino!
   

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3. T

   Tony

   Charlotte

   12 reviews

   4.0

   12 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Great location,great food and the new restaurant is beautiful.
   

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4. E

   Elissa

   Charlotte

   23 reviews

   5.0

   23 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had brunch at North Italia today. It was delicious! The food, atmosphere and service were top notch. Will definitely be back!
   

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5. N

   Niecy

   Chicago

   3 reviews

   4.0

   3 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   This place was really good! The food was amazing. We had the short rib and the chicken parmesan. So good. We did have a bag experience with the person who brought out our food but the waitress expressed her apologies several times which we appreciated.
   

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6. A

   Adam

   Charleston

   2 reviews

   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Food was good , paying for location and interior ambience, portions were small for the price .. overall just fair to good nothing special
   

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7. M

   Michael

   VIP

   Charlotte

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and food! Love the location too. We’ll be back.
   

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8. J

   Jennifer

   VIP

   Charlotte

   22 reviews

   3.0

   22 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   After hearing all the hype, our party was overall disappointed. Our server did not engage with us in any way other than to take our orders or and never even welcomed us to the restaurant. Service was agonizingly slow. We had to flag down a random employee to get water refills. Or server never asked us if we wanted refills from the bar (and our initial bar drinks took forever to arrive, coming after our appetizers). I looked around and saw other servers engaging with their tables. Our calamari appetizer was rubbery (although others at my table like the beef carpaccio). I agree with other reviews that my pasta was overcooked and mushy and the Bolognese lacked any flavor. I had what is supposed to be their signature dish, but I left it half-finished. No complimentary bread service seems like a miss for an Italian restaurant. Also, no offer of parmesan cheese for our entrees (again, we had to flag down a random server). Little Mama's and Mama Ricotta's are infinitely better choices for Italian food in Charlotte.
   

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9. B

   Banu

   Charlotte

   11 reviews

   5.0

   11 reviews

   Dined on December 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful as always. Lasagna was very good, highly recommend
   

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10. P

    Paul

    Seattle

    5 reviews

    4.0

    5 reviews

    Dined on December 24, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5

    It was a good experience, but they were out of their signature dish, and the service was slow. We received one of our appetizers when the main course arrived.
    

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