Napa on Providence

Review summary

1. J

   John

   VIP

   Charlotte

   16 reviews

   5.0

   16 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A treat as always. We sat on the heated patio which was fun.
   

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2. G

   Gary

   VIP

   Charlotte

   24 reviews

   5.0

   24 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had lunch at Napa Providence with a friend, and it was such a nice vibe. We sat out on the heated patio—such a great idea, especially when it’s chilly out. It felt super cozy, and we didn’t want to leave. Our server, Nick, was awesome. He was really on top of things, super helpful, and didn’t make us feel rushed at all—even though we ended up hanging out for a couple of hours just chatting. The food? So good. We both had the Napa salad, which is always light and fresh, and I couldn’t skip the French onion soup. It’s seriously become one of my go-tos. Perfect little bite when you’re not starving but want something warm and comforting.
   

   Napa on ProvidenceResponded 2 days ago

   Hey Gary, We're thrilled to hear that you had a great lunch experience at Napa on Providence! It's wonderful to know that our patio seating and our attentive service made your visit comfortable and enjoyable. We're glad you enjoyed our Napa salad and French onion soup. Your kind words mean a lot to us and we can't wait to welcome you back soon. Best, The Management Team
   

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3. G

   Gabino

   Las Vegas

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were in a bit of a hurry as I had to catch a late night flight, so we accepted a table top at the bar instead of waiting for the dining room and our assigned reservation time. The staff was super accommodating. Our waitress was very prompt and attentive without being overbearing. Had the meatball appetizer, which was excellent. We both decided on the short rib and added a side order of the braised brussel sprouts. Everything was delicious. It was a great meal to end my visit to my niece in Charlotte.
   

   Napa on ProvidenceResponded 2 days ago

   Hey Gabino, Thank you for choosing Napa on Providence and for taking the time to leave us this wonderful review! We're thrilled to hear that you enjoyed your meal and that our meatball appetizer and short rib dish stood out. It's always a pleasure to accommodate our guests in a timely manner and we're glad we could do that for you. We're also glad to know that our service met your expectations. We hope to see you again soon! Best, The Management Team
   

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4. M

   Meg

   VIP

   Charlotte

   18 reviews

   2.0

   18 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Lunch service typically is quick at restaurants. We arrived at 1230 for our reservation, ordered by 1245, and received our simple salads at 130 with zero explanation on why it took so long.
   

   Napa on ProvidenceResponded 5 days ago

   Thanks for visiting us, MMMv. We're sorry to hear that your recent experience at Napa on Providence didn't meet your expectations. We understand that waiting for your meal can be frustrating, and we apologize for the lapse in service you experienced. We value your feedback and will definitely use it to improve our service. We hope to have the opportunity to serve you better in the future. Being said would you be open to a conversation about your experience? I'd love to get some more insight to your experience. Yuri Oliveira General Manager
   

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5. A

   Andrea

   VIP

   Charlotte

   1 review

   5.0

   1 review

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Christine our server was fantastic! The food was outstanding and we enjoyed everything
   

   Napa on ProvidenceResponded 6 days ago

   Thanks for visiting us at Napa on Providence! We're thrilled to hear that you enjoyed the food and had a fantastic experience with our service. It's always our goal to provide outstanding food and service. Your feedback means a lot to us and we look forward to welcoming you back soon.
   

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6. C

   Chris

   VIP

   Charlotte

   15 reviews

   5.0

   15 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Christine took great care of us. She was friendly and gave us great service. It was our first visit. We will be back!
   

   Napa on ProvidenceResponded 6 days ago

   Hi, Thank you so much for your wonderful review! We're thrilled to hear that you had a great first visit to Napa on Providence. It's always our goal to provide friendly service and delicious food, and we're glad to know we hit the mark for you. We can't wait to welcome you back!
   

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7. L

   Lee

   VIP

   Charlotte

   14 reviews

   5.0

   14 reviews

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   If you get a chance to order the shrimp or scallops - do. I think NAPA cooks shrimp better than any restaurant in Charlotte, and the scallops were butter-tender.
   

   Napa on ProvidenceResponded on December 14, 2024

   Hi lavaland, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our shrimp and scallops, and that they were the best you've had in Charlotte. We take pride in our culinary skills, so your compliments mean a lot to us. We're glad you had a great experience dining with us, and we look forward to welcoming you back soon. Best, Napa on Providence Management Team
   

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8. P

   Pamela

   Charlotte

   4 reviews

   3.0

   4 reviews

   Dined on December 8, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Most of us enjoyed our meals, especially—the small plates. The food is generally very good, but we had a couple of underwhelming entrees (Short Rib Benedict, overcooked breakfast potatoes). Overall we had a good experience. Hannah took good care of us and was so pleasant.
   

   Napa on ProvidenceResponded on December 9, 2024

   Thanks for the review! We're glad to hear that you enjoyed your meals, especially our small plates. At Napa on Providence, we strive to provide excellent food and service to all our guests. We're sorry to hear that a few of your entrees didn't hit the mark. We appreciate your feedback and will certainly work on improving our dishes. We're thrilled to hear that you had a good experience and enjoyed your overall visit. We look forward to welcoming you back soon. Best regards, Management
   

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9. K

   Kaylah

   Charlotte

   6 reviews

   4.0

   6 reviews

   Dined on December 8, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   The setting is very nice and the customer service is amazing. We had a wonderful server and he was very kind with helping us about options. The food is amazing! Only thing is that the wait for getting seated took a bit longer than expected but they did give us some champagne while we waited which helped a bit. It was definitely worth the wait and the calamari was amazing ! Definitely perfect for date night and can’t wait to go back!
   

   Napa on ProvidenceResponded on December 9, 2024

   Hey, Thanks for your kind words and the fantastic review! We're thrilled to hear that you enjoyed the setting and food, especially the calamari. We always aim to provide a memorable experience for our guests, so it's great to hear that it made your date night special. We're glad you appreciated our complimentary champagne as well! We hope to welcome you back soon for another perfect date night!
   

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10. J

    John

    VIP

    Charlotte

    22 reviews

    5.0

    22 reviews

    Dined on December 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Overall great experience. The service was very solid and well executed. Our server made a lot of great menu and wine suggestions. We had booked the restaurant for an anniversary dinner and they were very kind to offer up a glass of bubbles and a nice note to us. The tartare to start was great, along with a Napa salad, bread service and cocktails. The duck and beef mains were both executed well and tasty, no complaints. Overall it’s a nice place for an occasion, probably a bit more than a casual night out choice for us personally.
    

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    Napa on ProvidenceResponded on December 9, 2024

    Hi Cantondiner, Thank you for choosing Napa on Providence for your anniversary dinner and for taking the time to leave this wonderful review. We are thrilled to hear that you had a great experience overall and that our service and food exceeded your expectations. We take pride in offering a wide variety of menu options to cater to all tastes and preferences. We're also glad you enjoyed our special touches like the complimentary bubble and the note. We appreciate your feedback and look forward to welcoming you back for another memorable occasion. Best regards, The Management Team
    

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