Napa at Stonecrest

Review summary

1. A

   Allison

   VIP

   Western NC

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lisa took care of us and she was amazing! We were able to enjoy our time with family, never felt rushed, and always had our drinks full! Food was great and the atmosphere is welcoming and decorated very well.
   

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2. D

   Douglas

   West Virginia

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Visited the Stonecrest location a couple weeks after it was opened. Previously had been to the original location a handful of times. Physical space - plenty of parking. nice enough but nothing remarkable aside from the bar space which is very nice. Overall it’s too bright and loud. Music too loud given the acoustics. Conversations carry across the space and loud parties overwhelm everyone else. Service - Hostess was polished and prompt. Waiter was quite inexperienced as you would expect so early on. He was very pleasant and engaging however. He was also clearly trying hard to do a good job. He just needs more reps and maybe some education. The house manager was assisting the wait staff which is always fine but he managed to clear my silverware and replace it with only a fork a no knife. I ended up with 2 cloth napkins eventually. Usual kinks being worked out by a new place. The bill paying process is electronic and very awkward for a place at this price point. Either leave us an electronic device or print out the receipt. Drinks - good selection of alcoholic options. I asked for a sparkling water and I think I received club soda. At this price point I should be getting at least a bottle of San pellegrino. Food - mussels were cooked well but the liquid contained too much mustard. Just too heavy a hand with the mustard flavor. Some is fine. Toast with the mussels was a challenge to chew even with liquid saturation. Charcuterie board- the selections were good but we received no bread or cracker to eat with it which was unusual. Halibut - cooked well but again too heavy hand with mustard flavor. Filet mignon cooked well and nice flavor. Overall a decent start with many opportunities.
   

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3. T

   Teresa

   VIP

   Chicago

   49 reviews

   5.0

   49 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful new Napa in Ballantyne. Terrific service and food. Will definitely be back!
   

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4. G

   Gina

   Charlotte

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Such a nice environment. Nice to have another option in this area. Menu is fine, drinks are good and ambience is comfortable.
   

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5. S

   Sam

   VIP

   Charlotte

   20 reviews

   5.0

   20 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and wine , great vibes, Wesley our server was amazing. Can’t wait to go back
   

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6. T

   Tammy

   VIP

   Charlotte

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   The service was horrible. Once our food arrived the waiter was no where to be found. Several in our group ordered steak that was under cooked. Also they asked us to move to the bar so they could have our table. The desert had not arrived and we still had a half bottle of wine. The staff definitely needs more training.
   

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7. K

   Karen

   VIP

   Charlotte

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter made the experience so fun! Yeti was so professional, efficient and timing was on point! I will ask for him when we return. Lovely restaurant.
   

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8. m

   magda

   Charlotte

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything we ordered was excellent. From the cocktails to the apps, to the entrees and wine and dessert !! Lisa was our server and she was great answering our questions and providing recommendations. We even met one of the owners because my friend loved the decor and wanted to know who the designer was and the names of colors etc. A great night !
   

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9. B

   Bailey

   VIP

   Charlotte

   195 reviews

   5.0

   195 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The newest Napa is BEAUTIFUL! Our food was great and the service was wonderful! Thanks for a great birthday meal!
   

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10. D

    Diane

    VIP

    Charlotte

    22 reviews

    3.0

    22 reviews

    Dined 3 days ago

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4

    The food was very good, very tasty. We usually eat at the Myers Park location but decided to try the new location. It was a VERY busy night and the service reflected that. Only half of my dinner came out when everyone was served - by the time this was rectified everyone else at the table had finished eating. That put a bit of a damper on the evening. But, the restaurant is beautiful inside, the food was very good, parking is plentiful, and the waitstaff was very apologetic for the misstep. But I think we will stick to the Myers Park location until Stonecrest works out the bugs.
    

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