Muraya Restaurant

Review summary

1. OT

   OpenTable Diner

   Charlotte

   8 reviews

   4.0

   8 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Its our first time and the overall experience was good. The staff was very nice and hardworking. We enjoyed our sushi and the Tuna Tartar. The chicken appetizer is not my favorite as I prefer hot sauce over my fried chicken rather than a sweet sauce. The drinks were pretty good too. They had live music which was actually amazing but it was too loud that we couldn’t hear what the waiter was talking. So my husband and I were mostly talking very loud to hear each other. I would preferred if they lowered the sound and keep it more enjoyable. Oh but the couple doing salsa was just beautiful….
   

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2. L

   Lisa

   New York City

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   First let me share that were a party of six. We had a disappointing experience that we feel compelled to share. From the moment we walked in, the customer service was subpar. Despite having a reservation, we were left waiting for 30 minutes before being seated, and the supervisor/manager response was dismissive and condescending. Rather than addressing the issue professionally or offering a solution he made us feel like our feedback didn’t matter. His tone was patronizing. The server who eventually took our order was pleasant and professional, but we had to ask specific questions about the menu. The food was underwhelming,some members from our party ordered the ravioli, which was bland and lacked seasoning. the dish just didn’t have the depth of flavor they were hoping for. It felt like it needed more salt, pepper, or herbs to elevate the taste. Overall, our experience was far from what we had hoped for. We left feeling frustrated, and we won’t be returning anytime soon. Poor service and lackluster food are a bad combination, and I sincerely hope you make the necessary improvements in both areas.
   

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3. A

   AJ

   Charlotte

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ricardo was amazing. Every recommendation he offered, we took.
   

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4. M

   Mandy

   Charlotte

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Atmosphere, Tapas, drinks and Service definitely coming back.
   

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5. S

   Sahar

   Charlotte

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food was great, the space was smaller than expected and set up made it look over crowded. The overall experience was positive. Great music and decent service.
   

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6. K

   Kunal

   Washington DC

   7 reviews

   5.0

   7 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience! Ambiance is surreal and the staff is very friendly. We went for brunch and the Food is unique and drinks were superb. Would come again.
   

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7. A

   Alejandro

   Charlotte

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   The service was quite frankly alright especially since it was a busier night. The salmon was fresh and cooked well but the risotto it came with was rather bland. The steak picanha was good but it was 30% fat which isn’t enjoyable. Expected more.
   

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8. B

   Bryn

   Atlanta

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ricky provided amazing service and the food was phenomenal. The margarita Catalina was on point with the perfect amount of spice and decadence while staying true to it’s origins. Already looking forward to going back!
   

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9. L

   Lauren

   Portland

   5 reviews

   3.0

   5 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Server was lovely, drinks were delicious and the octopus ceviche was really good. Chicharrón yucca croquettes we’re good, would like more croquettes and less pork belly. Ordered variety of appetizers including empanadas, salmon taquitos, & crab arepas which were okay but they all had a mayo/aoili sauce either on or in it that made everything too heavy and taste the same. Would go back just for drinks and the music on weekends.
   

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10. K

    Katherine

    Charlotte

    1 review

    5.0

    1 review

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Me encanto! La comida estaba muy buena y la atencion fue excelente.
    

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