MR MIKES - Vernon

Review summary

1. L

   Lisa

   Vancouver

   3 reviews

   3.0

   3 reviews

   Dined on October 26, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   Our food arrived well before our appetizer, which is not the end of the world except for the fact items were missing on our burgers. The waitress did mention that this same thing had happened the night before as well. Before we got our burger fixes the appetizer arrived and it was amazing however by then our burgers were cold.
   

   MR MIKES - VernonResponded on October 29, 2024

   We apologize for the timing issue and missing items on your burgers, Lisa. Thank you for your feedback, and we're glad you enjoyed the appetizer; we'll work on improving our service.
   

   Is this helpful?

   Report
2. M

   Martin

   Vancouver

   1 review

   5.0

   1 review

   Dined on October 9, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The food was delicious , the service was fantastic. A very enjoyable meal
   

   MR MIKES - VernonResponded on October 10, 2024

   Thank you for the wonderful review, Martin! We're delighted to hear you enjoyed the delicious food and fantastic service. Looking forward to entertaining you and your group again. Cheers!
   

   Is this helpful?

   Report
3. C

   Cheryl

   Vancouver

   7 reviews

   4.0

   7 reviews

   Dined on October 7, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The new manager took our drink order within 5 minutes, very friendly and joking. Appreciated his humor. Our server was great, food was delicious, highly recommend the stir fry.
   

   MR MIKES - VernonResponded on October 8, 2024

   Thank you for the great review, Cheryl! We're thrilled to hear you enjoyed the friendly service and delicious stir fry. Come back and visit any time.
   

   Is this helpful?

   Report
4. T

   Tina

   Vancouver

   2 reviews

   3.0

   2 reviews

   Dined on September 16, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   The hollandaise sauce was broken and they served it anyways
   

   MR MIKES - VernonResponded on September 17, 2024

   We apologize for the issue with the hollandaise sauce. Thank you for bringing this to our attention; we'll ensure it doesn't happen again.
   

   Is this helpful?

   Report
5. D

   Doug

   Vancouver

   1 review

   5.0

   1 review

   Dined on September 8, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our server Brandon was outstanding , great food
   

   MR MIKES - VernonResponded on September 9, 2024

   Thank you for the fantastic review, Doug! We're delighted to hear you enjoyed the great food and Brandon's outstanding service.
   

   Is this helpful?

   Report
6. L

   Lars

   Des Moines

   1 review

   3.0

   1 review

   Dined on August 11, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Our steaks were burnt and well done even though we ordered them medium. And we waiting a long time for the food. We had hoped for a real steak experience but got dissapointed. The service was very good, however, and so was the chicken wings we got as a starter.
   

   MR MIKES - VernonResponded on August 12, 2024

   We apologize for not meeting your steak expectations and the long wait, but are glad you enjoyed the chicken wings and our service. Can you please email vernon@mrmikes.ca and share your receipt so we can look into this?
   

   Is this helpful?

   Report
7. A

   Andrew

   Vancouver

   1 review

   4.0

   1 review

   Dined on August 7, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Very good service. Staff were energetic and courteous.
   

   MR MIKES - VernonResponded on August 8, 2024

   Thank you for your kind words about our service and staff. We're thrilled to hear you had a positive experience!
   

   Is this helpful?

   Report
8. R

   Richy

   Vancouver

   16 reviews

   5.0

   16 reviews

   Dined on August 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Really good experience at the Vernon location. Bruschetta was one the best I've ever had. The gaucho style ribeye steak was cooked perfectly. All the family enjoyed their meals and drinks. Service was great and didn't have to wait around or ask for anything.
   

   MR MIKES - VernonResponded on August 29, 2024

   Thank you for sharing your fantastic experience at our Vernon location, Richy! We're delighted to hear that you and your family enjoyed the meals, especially the bruschetta and ribeye steak, along with the excellent service.
   

   Is this helpful?

   Report
9. KT

   KimT

   Vancouver

   3 reviews

   3.0

   3 reviews

   Dined on July 20, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Unfortunately we did not have the best experience at dinner the other night. Our waiter had told us that he had injured himself and to be patient with his service which we were totally fine with. He then disclosed that he had taken pills and was a little out of it. We ordered drinks prior to dinner and everyone’s came out except for one persons. We then had to ask 7 more times for that glass of wine. During this time he kept apologizing and brought out other drinks that we did not ask for and told us it would be on him. When we received our dinners, two of the dinners were incorrect but with how things had been going we didn’t bother to let our waiter know about the issue. When the bill finally came we were charged for the extra drinks that we did not request and items were added to the bill that should have been on a separate bill. I do feel bad for the waiter but he should not be at work when he was clearly under the influence.
   

   MR MIKES - VernonResponded on July 23, 2024

   We sincerely apologize for the unfortunate experience and appreciate your understanding despite the circumstances. Rest assured, we're addressing these issues to improve our service.
   

   Is this helpful?

   Report
10. OT

    OpenTable Diner

    Vancouver

    1 review

    5.0

    1 review

    Dined on July 4, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food was very good we enjoyed it Brandon our waiter was exceptional. Will come back just because of him!!
    

    MR MIKES - VernonResponded on July 7, 2024

    Thank you for your kind words! We're thrilled to hear you enjoyed the food and Brandon's exceptional service; we look forward to welcoming you back soon:)
    

    Is this helpful?

    Report