Moxi - Hotel Matilda

Review summary

1. D

   Diana

   Querétaro

   4 reviews

   1.0

   4 reviews

   Dined on November 10, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Pésimo trato y respeto por la reservación que hicimos con un mes de anticipación, decidieron aceptar un evento un día antes y nos querían mandar a comer a la alberca cuando nosotros recibimos amigos de Inglaterra y queríamos la degustación. Mal, mal, mal ….. No los recomiendo NADA.
   

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2. R

   Robin

   Seattle

   22 reviews

   vip
   5.0

   22 reviews

   Dined on November 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a beautiful hotel and restaurant! We sat outside and it was so peaceful and the food was amazing. Delicious food and so many great choices. Huge portions!! The bar outside is beautiful too. We did ask for the music to be turned up for a dance party and they did do it !! We even got other to partake and dance with us. So much fun for our last evening! This is not a rooftop place but a gorgeous patio!!
   

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3. R

   Roberto

   Mexico City

   45 reviews

   vip
   4.0

   45 reviews

   Dined on November 2, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Como todo lo que sale de la mente y la cocina de Vicente Torres, la comida es ¡excelente! Los que sufrimos cuando cerró el Garum en CDMX y que pensamos lo habíamos perdido, nos encantó encontrarlo ahora en este precioso lugar en San Miguel de Allende. El restaurante muy agradable, si bien los asientos en el banco/sofá quedan muy bajos y son un poco incómodos. Buen ambiente, agradable iluminacion y decoración apropiada al hotel en el que se encuentra. Muy céntrico y bien localizado, necesitan mejorar su sistema de reservaciones, La nuestra, solicitada para las 8 pm, ¡la tenían para las 8 am! Por suerte lalamos para preguntar si había lugar para estacionar y pudimos corregir el error. Otros comensales que llegaron casi al mismo tiempo, estaban anotados para dos días después. El servicio muy amable pero muy distraído. Estaban llenos y se veían totalmente sobrepasados. Si aspiran a estar siempre llenos, tienen que estar a la altura de la cantidad de comensales. Sabemos que explicar los platos de Vicente no es sencillo pero nuestro mesero de plano no se sabía la mitad de lo que tenía que presentar. Igual no estaba al tanto de lo que quedaba disponible en cocina. La amabilidad no lo es todo, necesitan eficiencia. Regresaremos sin duda, sobre todo para poder experimentar su menú de degustación, que en este caso, con prácticamente todos los tiempos salvo uno, con pescado y marisco, no era viable para nosotros, ya que mi esposa es alérgica a estos alimentos y no era posible adaptar casi todo el menú. También necesita atención su carta de vinos. Muy pobre en oferta y variedad, aunque se agradece no exageran en el precio. Detalles que ojalá atiendan, porque esa cocina y este chef merecen tener un restaurante de 10.
   

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4. OT

   OpenTable Diner

   Dallas

   1 review

   5.0

   1 review

   Dined on October 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was amazing especially the food and service. Cauliflower was delicious.
   

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5. L

   Lesley

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on October 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food impeccable service. Incredible waiter. Stunning surroundings.
   

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6. V

   Valerie

   Central Coast

   8 reviews

   vip
   5.0

   8 reviews

   Dined on September 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Arguably the best dining experience in San Miguel and …well, peerless when it comes to the chef’s creativity and impeccable service of the staff. An absolute epicurean joy. No, I am not being paid. Just love food and appreciate beauty when I see it.
   

   Moxi - Hotel MatildaResponded on September 17, 2024

   Thank you so much for your incredible review! We’re beyond thrilled that you had such an exceptional dining experience with us at Moxi. Chef Vicente Torres and our entire team are passionate about creating memorable moments, both on the plate and through our service, so it means the world to hear that it resonated with you. We can’t wait to welcome you back for another epicurean journey! Magdalena Arias
   

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7. AM

   AlexM

   Nashville

   17 reviews

   vip
   4.0

   17 reviews

   Dined on September 1, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Overall we had a really nice dinner at Moxi which is located in a cute boutique hotel with a nice quiet vibe which we appreciated. The bread and complimentary lobster bite were to die for. Insanely good. We got the tuna carpaccio and shrimp ceviche and both were quite good. My husband got the fillet which was excellent although the sauces didn’t seem right somehow. I got the burger which wasn’t great although as American’s were not used to grass fed beef patties and they we just not great to be honest. So that was more my fault. I’ll know better next time. Good fries though! I’d give it 4.5 stars if I could. Worth trying if you’re looking for a nice quiet upscale dinner.
   

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   Moxi - Hotel MatildaResponded on September 17, 2024

   Thank you for taking the time to share your experience with us! We're so glad you enjoyed the ambiance at Moxi and that the tuna carpaccio, shrimp ceviche, and fillet were highlights of your meal. We truly appreciate your honest feedback about the burger and sauces, and we'll take this into account as we continuously work to improve. We hope to welcome you back soon for another wonderful dinner, and maybe next time we can earn that extra half star! 🌟 Magdalena Arias
   

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8. T

   Timothy

   San Diego

   49 reviews

   5.0

   49 reviews

   Dined on August 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wow!! Best Experience on all sides! Fernando Deluvered the most perfect Michelin / Forbes Five Star Service to Every Detail! Food Executed perfectly and flavors so well blended. Might go back tonight as was spectacular!
   

   Moxi - Hotel MatildaResponded on September 17, 2024

   Thank you so much for your glowing review! We're thrilled to hear that you had such a fantastic experience at Moxi. Fernando and the entire team strive to provide exceptional service and exquisite food, so your kind words mean a lot to us. We’d love to welcome you back anytime for another spectacular meal! 🌟✨ Magdalena Arias
   

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9. S

   Stacy

   Columbus

   8 reviews

   vip
   2.0

   8 reviews

   Dined on August 8, 2024

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 5

   The wait staff and hotel staff are all wonderful. The setting is beautiful and relaxing. We went for our anniversary because we thought it would be special. Both fish dishes we ordered were unimpressive, the sauce on the sea bass was unappetizing and the fish overcooked. They didn’t have the lamb on the menu which my husband would have ordered. It was just very disappointing.
   

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10. G

    Gustavo

    Los Angeles

    32 reviews

    vip
    5.0

    32 reviews

    Dined on August 2, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We were on time for reservation , but my we had to wait because they were not ready for us. The were kind enough to offer us a courtesy drink in the meantime. The service and the food were excellent!
    

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