Morton's The Steakhouse - Charlotte

Review summary

1. G

   Garrett

   Charleston

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I took my boyfriend to Morton’s for his birthday, it was our first time going and needless to say, we were impressed! We are big steak lovers and are pretty critical when eating steaks out, and we were impressed by the flavor and tenderness of the steaks we got!! Our waiter was so nice and very friendly, along with the owner/manager and all of the staff. We were greeted with happy birthday menus, and a free dessert (we got the crème brûlée, and it was great!!!!) the service was honestly some of the best we have had at fine dining restaurants. The staff is very caring and genuinely friendly (not in a fake way either) and the manager even escorted me out to my car since we were leaving late and waited with me in the cold for my boyfriend to come get me to make sure I was safe! Overall, this was a very personal experience and gets a 10/10 from us, we will be back!
   

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2. B

   Brian

   VIP

   St. Louis

   25 reviews

   5.0

   25 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic meal, service swift and professional. One of the best steaks I’ve had in awhile!
   

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3. N

   Noah

   VIP

   Greater Boston

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   Food was just ok, my steak came out very rare when I asked for a medium rare and the sides of brussel sprouts and green beans were not very good. Services was ok, took some time to get our drinks after ordering and I ordered a second drink that was never received. Value for what was received was not as expected.
   

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4. T

   Tim

   Charlotte

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food and service. Little pricey but the food was excellent. Side portions were smaller than I remembered.
   

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5. C

   Christina

   VIP

   Charlotte

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Morton's is very consistent in providing good food and excellent service. We enjoy dining at Morton's.
   

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6. J

   Joshua

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined on December 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great. The vibe was warm & welcoming. The waiter Kyrie was very helpful & helped narrow down the food choices. 10/10 would recommend & 100% go back.
   

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7. R

   Richard

   Tampa

   1 review

   4.0

   1 review

   Dined on December 14, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   A nice experience however, given the price, a bit more attention to detail would have been in order. It seemed, somewhat understandably, that a few regulars secured most of the staff's attention or at least a noticeably significant amount of it. Other than that, all was well.
   

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8. W

   Will and Donna

   Charleston

   5 reviews

   3.0

   5 reviews

   Dined on December 14, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   The hostess was a very beautiful young lady who was polite and professional. I was expecting a business dress code for guests, but there were ladies in extremely revealing clothing and men in hoodies. I ordered my steak medium rare and it came out well done and burned. Waiter got another steak for me, but then I was charged for 2 steaks on the bill. Food was Ok but not the standard I was expecting. Several tables around us returned their steaks and one table waited an hour because the kitchen lost their ticket. I was paying for and expecting a fine dining experience, which we didn’t receive. Very disappointed.
   

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9. S

   Stephanie

   Charlotte

   1 review

   5.0

   1 review

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I enjoyed celebrating my birthday here. Our server was amazing and very attentive throughout the evening. The food was AMAZING! No complaints, would definitely recommend!
   

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10. R

    Raigen

    Hawaii

    5 reviews

    3.0

    5 reviews

    Dined on December 7, 2024

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 3

    Attentive service, but slowed down considerably after appetizers to mains and getting the check. Shrimp cocktail appetizer and caesar salad were solid, but not memorable. T The Wagyu filet and ribeye were the real disappointment. The filet had a heavy flavor of parmesan cheese, which could have been the steak (not the best quality) or some funk in the butter drizzle. The ribeye was poorly marbled and over-cooked (ordered medium rare and arrived medium). I returned and the replacement was very rare and extraordinarily salty. Won’t be back to this or another Morton’s any time soon.
    

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