Momotaro

Review summary

1. R

   Robert

   VIP

   New York City

   10 reviews

   5.0

   10 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is my second time there and I didn’t think it could top the last time but it did! The freshest fish, awesome service and the presentation of everything was amazing.
   

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2. A

   Andrew

   VIP

   Dallas

   8 reviews

   2.0

   8 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 1

   Not what it used to be. Food was definitely mediocre. Waitstaff very nice and apologized for food delays. Noise level intolerable. Used to love Momotaro but will never return!
   

   MomotaroResponded today

   Hi Andrew, I’m truly sorry to hear that your recent experience didn’t live up to your past visits. We never want a guest—especially someone who once loved Momotaro—to leave feeling disappointed. While I’m glad our team showed care and acknowledged the delays, I regret that the food and overall experience fell short for you. Your feedback is deeply important to us, and I’ll be sharing it with our team to reflect on where we can improve. I truly appreciate you giving us a chance, and while I understand your decision, I hope there may be an opportunity in the future to regain your trust. Thank you, Merissa White General Manager Momotaro & The Izakaya
   

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3. NP

   NatashaP

   Chicago

   5 reviews

   4.0

   5 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   While the food never disappoints, and the vibe is perfect, this was the first time we have ever needed to wait more than 10 min to even get to the host stand to check in for a table (and we walked in right on time maybe a 1-2 min early for our reservation). The line was long so there was nowhere to stand except in front of door when we walked in, when tried to get out of way the host staff kept having to cut through us some redesign of the host stand area or perhaps staggering of reservations is needed (when we walked out people were having to stand in entry way on stairs). Then the host called forward someone who had walked in almost 5 min after us just to check in - so paying no attention to the crowd. When I was visibly irritated by this the other host called me and my friend up, which was appreciated so as to immediately right the situation. After waiting a bit to get sat, the rest of the evening went smoothly - prompt service, food was great. This time around we tried the chef created nigirizushi options - really liked the aburi saba, we even ordered a second round of it.
   

   MomotaroResponded today

   Hi Natasha, Thank you for your honest feedback. While I’m glad the food and service met expectations once you were seated, I’m truly sorry for the frustrating check-in experience. That’s not how we want to start your evening, and I understand how that could be frustrating. Your feedback on the host stand congestion and reservation flow is incredibly helpful, and I’ll be addressing it with the team to improve the process. I appreciate your patience and am grateful for your continued support. Looking forward to welcoming you back for another great meal (and more aburi saba!). Cheers, Merissa White General Manager Momotaro & The Izakaya
   

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4. P

   Peyton

   VIP

   Philadelphia

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I always have a great time when going to Momotaro! The food is excellent, the ambiance is sublime. 10/10, I definitely recommend
   

   MomotaroResponded 2 days ago

   Peyton! Wow! This absolutely makes our day! We’re beyond thrilled that you always have a great time at Momotaro—our team pours so much heart into creating an unforgettable experience, and it means the world to hear that you love the food and ambiance. Thank you for the glowing 10/10 recommendation! We can’t wait to welcome you back for another amazing visit! Cheers, Merissa White General Manager Momotaro & The Izakaya
   

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5. K

   Kathryn

   VIP

   Chicago

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the most incredible time. Great service, great food, and great atmosphere!! 11/10!
   

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6. R

   Rebecca

   VIP

   Chicago

   11 reviews

   3.0

   11 reviews

   Dined on February 21, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   We tried both the grill and the sushi. Overall I found the food too salty, especially the broccolini from the cold dish. The chef nigiri, the octopus, and the gyu tan were pretty good. Given it is on the pricier side, i do think there are better options in Chicago.
   

   MomotaroResponded 3 days ago

   Hi Rebecca, We appreciate you giving both the grill and sushi a try! 🍣🔥 Glad to hear the chef’s nigiri, octopus, and gyu tan stood out for you—those are some great picks! We hear you on the seasoning and always value thoughtful feedback. Thanks for dining with us, and we hope you found some memorable bites along the way! 😊✨ Cheers, Merissa White General Manager Momotaro & The Izakaya
   

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7. K

   Kaiyue

   Cleveland

   1 review

   5.0

   1 review

   Dined on February 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   foods are overall great, but some are a little bit salty.
   

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   MomotaroResponded 3 days ago

   Hi Kaiyue, Glad you enjoyed the food! We hear you on the seasoning and appreciate the feedback. Thanks for dining with us! Cheers, Merissa White General Manager Momotaro & The Izakaya
   

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8. R

   Russell

   VIP

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on February 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing, never disappoints. Crab keeps getting better and better.
   

   MomotaroResponded 3 days ago

   Hi Russell, Love to hear it! We’re all about raising the bar, and we’re thrilled you’re enjoying the crab more and more. Can’t wait to have you back for another amazing experience! Cheers, Merissa White General Manager Momotaro & The Izakaya
   

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9. P

   Ping

   VIP

   Chicago

   2 reviews

   3.0

   2 reviews

   Dined on February 17, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   This was our 2nd time dining at Momotaro. Overall food and service was fine. But the bill paying part was really confusing. On the table there is a barcode you can scan and pay, but we learned they couldn’t provide us a receipt if you pay by scanning barcode, and apparently it charges 1% of your entire bill.
   

   MomotaroResponded 3 days ago

   Hi Ping, Thanks for dining with us again! We’re glad you enjoyed the food and service, but we hear you on the checkout process. The QR code is meant to be a convenient option, but we understand that not having a receipt readily available and the added fee can be unexpected. We appreciate the feedback and will be sure to share it with our team. Hope to see you again soon! Cheers, Merissa White General Manager Momotaro & The Izakaya
   

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10. S

    Shivaji

    New York City

    3 reviews

    5.0

    3 reviews

    Dined on February 16, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Outstanding food and impeccable service. Absolutely stunning experience
    

    MomotaroResponded 3 days ago

    Hi Shivaji, Wow! Thank you for your kind words! We're thrilled to hear that you had such an outstanding experience with both the food and service. We can’t wait to welcome you back for another memorable visit! Cheers, Merissa White General Manager Momotaro & The Izakaya
    

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