Momento by Ikaro

Review summary

1. E

   E .

   VIP

   New York City

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 2
   3. Service 4
   4. Ambience 1

   2 out of 4 things we ordered were inedible (the calamari and the potatoes), the place was outside and freezing (not enough heating lamps)… Maybe a bad night? Appreciate the hard work and attempt — I know running a restaurant isn’t easy, but wouldn’t do this again. Thanks
   

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2. R

   Roberto

   VIP

   Miami

   10 reviews

   4.0

   10 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   This was my third visit. I love the food, the service is great, and the setting is excellent. However, they had a DJ playing very loud music, making it impossible to have a conversation. I complained three times, as did other tables, but the manager refused to lower the volume. Unfortunately, I won’t be returning.
   

   Momento by IkaroResponded 2 days ago

   Thanks for the review, Roberto. We're thrilled to hear that you enjoyed your visits to Momento. We're sorry to hear about your experience with the DJ noise. We understand how important it is to have a pleasant dining environment and we're sorry for any inconvenience caused. We appreciate your feedback and will take it into consideration as we strive to improve our guests' experiences. We look forward to welcoming you back soon.
   

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3. N

   NOEL

   Fort Lauderdale

   4 reviews

   3.0

   4 reviews

   Dined on January 4, 2025

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 5

   The attention from Camila was excellent and food also was good, but I’m not agree to pay 20% for Tips as an obligation. Just let me to value myself and pay whatever I want to. And more if I was with my wife only( just 2 people)
   

   Momento by IkaroResponded 2 days ago

   Thanks for visiting us, Noel. We're glad to hear that you enjoyed your experience at Momento. We strive to provide excellent service and great food to all our guests. We understand your concern about tipping and we appreciate your understanding. We hope to have the opportunity to serve you and your wife again soon.
   

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4. C

   Cedric

   Miami

   3 reviews

   5.0

   3 reviews

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had an amazing experience at this restaurant. The service was warm and attentive, and the food was absolutely incredible. The roasted artichoke was flavorful, the sea bass perfectly cooked, the ceviche fresh and vibrant, and the octopus absolutely delicious. Highly recommend this spot for anyone looking for great food and a welcoming atmosphere!
   

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   Momento by IkaroResponded 2 days ago

   Thanks for the feedback, Cedric! We're thrilled to hear that you had an amazing experience at Momento. We take pride in our food and service, and it's great to know that you enjoyed them all. Your high recommendation means a lot to us. We look forward to welcoming you back soon!
   

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5. M

   Maria

   VIP

   Fort Lauderdale

   12 reviews

   4.0

   12 reviews

   Dined on December 14, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelente ambiente , la atención de Carlos nuestro mesero muy buena y profesional y los platos de comida con sabores exquisitos pero porciones extremadamente pequeños con respecto a los precios
   

   Momento by IkaroResponded 2 days ago

   Hola, María. Gracias por compartir su experiencia con nosotros. Nos alegra saber que disfrutó de su visita a MOMENTO. ¡Esperamos darle la bienvenida nuevamente pronto!
   

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6. f

   frank

   Miami

   10 reviews

   2.0

   10 reviews

   Dined on December 6, 2024

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 3

   Food was ok. It was simple and straightforward. The branzino was well seasoned. Service was also very good. However, they charge for water. When we asked for a bill without the tip included the manager questioned our ask and explained that the 20% service charge included is not the tip which would be extra. The manager also became argumentative with the service charge to end up removing it anyway. These interactions cause customers to leave with a sour taste and not return. A good or decent meal totally ruined by an untrained manager.
   

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   Momento by IkaroResponded on December 11, 2024

   Dear Frank, Thank you for sharing your thoughts with us. We’re glad to know that the food and service were to your liking, but we sincerely apologize for the misunderstanding with the service charge. We always aim to ensure a smooth and positive experience, and we regret that this interaction with the manager didn’t reflect that. Your feedback is really important to us, and we’ll be reviewing it carefully to improve. We hope you’ll give us the opportunity to provide a better experience next time.
   

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7. J

   Jessica

   Toronto

   3 reviews

   5.0

   3 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was elevated and delicious!!! Such a beautiful fusion.
   

   Momento by IkaroResponded on November 25, 2024

   Thank you for your kind words, Jessica! We’re thrilled you enjoyed the fusion of our dishes. We look forward to welcoming you back soon!
   

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8. G

   Grissel

   Miami

   9 reviews

   5.0

   9 reviews

   Dined on November 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   He comido super rico, amé que tuviese una carta de mocktails especiales que estaban divinos porque ya no estoy tomando alcohol y me sentí tomada en cuenta, algo unusual en Miami. El ambiente super agradable, lindo el diseño de interiores. Tienen una fusión gastronómica muy interesante española - mediterránea y la música bien lograda, no quería irme, la pasé muy bien aun cuando fui sola y me senté en la barra. Lo recomiendo!
   

   Momento by IkaroResponded on November 7, 2024

   ¡Muchas gracias por tu comentario, Grissel! Nos alegra muchísimo que hayas disfrutado de nuestra carta de mocktails, queremos que todos se sientan a gusto y tomados en cuenta. Es genial saber que el ambiente, la fusión gastronómica y la música hicieron de tu experiencia algo especial. Siempre eres bienvenida. ¡Esperamos verte pronto!"
   

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9. c

   catherine

   Miami

   4 reviews

   5.0

   4 reviews

   Dined on October 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I highly recommend this place—everything from the drinks to the food was exceptional! Our bartender crafted a special drink just for our dining experience, and it was fantastic. Celebrating my birthday there made it even more special. I will definitely be returning soon! The ambiance was incredibly romantic.
   

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   Momento by IkaroResponded on November 11, 2024

   Catherine, thank you so much for choosing to celebrate your birthday with us! We’re delighted that our bartender's special touch and the ambiance made your night memorable. Looking forward to welcoming you back soon for more special moments!
   

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10. C

    Carlos

    VIP

    Miami

    4 reviews

    5.0

    4 reviews

    Dined on October 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Excellent meal and service, noisy overall but worth it
    

    Momento by IkaroResponded on October 14, 2024

    Hi Carlos, we’re so pleased you enjoyed your time here. Hope to see you again soon!
    

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