Millie’s Lounge at The Ned London

Review summary

1. C

   Charlotte

   London

   1 review

   2.0

   1 review

   Dined today

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Was disappointed today! Service was not great and not very Christmassy!
   

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2. L

   Linda

   Las Vegas

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 4

   unfortunately it went from bad to worse we were 2 tables of 6 next to each other wrong bill, over charged, gave everyone wrong food not told 2 hours on table brought main out before we finished starter without even asking if we were ready gave desert menu at 9pm then said you need to be off table in 5 minutes. to top that off, on return from toilet i was stopped from returning to my table by a security staff who abruptly put his arm out to actually stop me walking!! worse night for my daughters 30th.
   

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3. C

   Clinton

   London

   12 reviews

   vip
   1.0

   12 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 4

   Lovely afternoon tea in a great venue, sandwiches and cakes were first class.
   

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4. M

   Michael

   London

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Great place and atmosphere, good wine and fish and chips but steak pie at £36 was far from being average, dry and tasteless, pastry was also dry and hard 🤷🏼‍♂️.
   

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5. A

   Alison

   London

   15 reviews

   vip
   1.0

   15 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   Unfortunately unlike other times I've visited The Ned the experience at Millie's Lounge was appalling from start to finish. When we arrived our table wasn't ready which is fine but we were just told to wait by the bar; once seated we asked for water which we had to ask for around 3 times before we all got served water; we ordered a bottle of champagne that took around 30 minutes to arrive - our afternoon tea was served before we got this and we had declined hot drinks as we wanted to have the champagne first. Our waiter didn't tend our table unless we managed to make eye contact with somebody to ask for our champagne glasses to be refilled; when we ordered a second bottle of champagne this also took such a long time to arrive and then we were told we only had 15 minutes left on the table. I spoke to the waiter who actually turned out to be the Manager that you know we have another bottle of champagne on order that hasn't arrived for ages and now you're telling us we have to vacate the table that we were seated at late. He said you can take your drinks to sit elsewhere to finish it - The Ned was packed on Saturday afternoon it would have been more appropriate for him to say we will find you somewhere to sit. When the champagne finally arrived I advised for him not to open it as we weren't going to drink it in such a short space of time. They then chose to extend our table by 45 minutes. He also said he would make sure the service was removed from the bill. When our bill arrived the service hadn't been removed and I had to request this to happen. We did have to vacate the table and nobody offered to find us an area to finish the bottle we had ordered. Such an awful experience given this was a Christmas celebration with friends and when dining at what presents itself as a high end establishment it was far from this.
   

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6. S

   Silke

   Munich

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Afternoo Tea was lovely and we had a great time. We went with well behaving children and had a wonderful experience. The Service is outstanding. Highly recommend it.
   

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7. c

   charlie

   Surrey

   6 reviews

   4.0

   6 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Our waiter was very good, the host team were not very approachable. Food and ambience was good!
   

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8. D

   Daisy

   London

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   Me and my friend came here for some food and drinks. The staff were rude and dismissive the whole time we were here. They turned there noses up when we asked if our table was ready and served drinks 25 minutes after ordering them meaning they were extremely watered down. When I questioned a waiter about this he didn’t speak a word and then just brought a new one 15 minutes after. Made us feel very uncomfortable and for the price you pay at the Ned I expect a better service. Very disappointed and won’t be returning.
   

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9. OT

   OpenTable Diner

   London

   2 reviews

   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   We were told we had 90 minutes, but the service was so slow that we only had time for one round of drinks. The new server did apologise (they changed shifts through our meal) and offered to remove the service charge on the bill. It was a lovely meal, and it was naturally very busy due to Christmas.
   

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10. C

    Claire

    London

    3 reviews

    vip
    5.0

    3 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent food, very efficient service and beautiful surroundings. What more could you ask for?
    

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