MILA

Review summary

1. T

   Tatsiana VIP

   New York City1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful interior design, very delicious food, out standing entertainment!!! Will definitely back again
   

   MILAResponded 2 days ago

   Dear Ms. Tatsiana, Thank you for your fantastic review! We are thrilled to learn that you enjoyed our beautiful interior design and found our food delicious. The entertainment adds a unique touch to our Miami rooftop experience, and we can't wait to have you back! MILA
   

   Is this helpful?

2. S

   Shannon VIP

   Los Angeles17 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding! Everything we had was delicious! Highly recommend!
   

   MILAResponded 2 days ago

   Dear Ms. Shannon, We truly appreciate your kind words! It’s wonderful to hear you enjoyed everything we served. Your enthusiasm inspires us to keep providing fantastic experiences at our Miami rooftop. Looking forward to your next visit! MILA
   

   Is this helpful?

3. B

   Benjamin

   Seattle1 review

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   The restaurant drastically over-sold the availability the evening my group was there. They were telling everyone to go wait in the overcrowded bar where there was nowhere to stand and servers and guests had to push past each other in the narrow openings. Waiting 20 minutes past our reservation to sit is frustrating and doesn't start the experience off well. Unfortunately, service didn't improve from there. It took several requests and much waiting for basics like a glass of water and utensils. The staff were inattentive, preoccupied, or both. On a positive note, the food was very good and the wine list is extensive, if overpriced.
   

   MILAResponded 2 days ago

   Dear Mr. Benjamin, Thank you for sharing your honest feedback. We’re glad to hear you enjoyed the food and our wine selection, but we sincerely regret the overcrowding and service issues that impacted your evening. We understand how frustrating it is to wait past a reservation time and not receive the level of attentiveness we strive for. Your experience does not reflect the high standards we set for MILA, and we will be addressing these concerns with our team. We truly appreciate your insights and hope to welcome you back for a much-improved experience in the future. Sincerely, MILA Team
   

   Is this helpful?

4. R

   Roman

   Chicago13 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Unbelievably fun, delicious and accommodating! Why can’t all restaurants be like this!?
   

   MILAResponded 1 day ago

   Dear Mr. Roman, Thank you for your lovely review! We're thrilled that you found our service accommodating and the food delicious. Your feedback inspires us to keep delivering memorable experiences at our Miami rooftop. MILA
   

   Is this helpful?

5. C

   Christina VIP

   Columbus14 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Mila is hands down the best meal in Miami! Amazing options we wanted to try it all! Service is impeccable and the atmosphere is beautiful and upbeat!
   

   MILAResponded 2 days ago

   Dear Ms. Christina, Thank you for your fantastic feedback! We’re thrilled that you enjoyed your experience at our restaurant in Miami. Your praises about the impeccable service and upbeat atmosphere inspire our team to keep delivering memorable moments. Hope to see you again soon! Warm regards, MILA
   

   Is this helpful?

6. S

   Shailla

   West Palm Beach4 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   It has potential! The food was absolutely flavorful and delicious HOWEVER it was cold! That really takes away from the experience so I couldn’t enjoy it how I wanted to. For how much I’m paying for a brunch, I expect my food to at least be warm. Have some burners or something
   

   Is this helpful?

7. N

   Nathalie

   Miami2 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jamais déçue, parfait comme toujours 👍 Nourriture excellente et service impeccable 👌🏻
   

   MILAResponded 2 days ago

   Chère Nathalie, Merci infiniment pour votre retour. Nous sommes ravis que notre restaurant ait su vous satisfaire à chaque fois. Au plaisir de vous accueillir à nouveau bientôt dans notre restaurant Méditerranéen. MILA
   

   Is this helpful?

8. C

   Connie VIP

   Austin10 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   OUTSTANDING!!! From start to finish, a perfect evening!
   

   MILAResponded 2 days ago

   Dear Ms. Connie, Thank you for your enthusiastic feedback! We are delighted that your evening at our Miami rooftop was nothing short of perfect. Your experience inspires us to continue providing outstanding fine dining moments. MILA
   

   Is this helpful?

9. G

   Gregor

   Unspecified1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience. Stunning atmosphere and highly skilled personnel.
   

   • 
   • 

   MILAResponded 2 days ago

   Dear Mr. Gregor, Thank you for your wonderful feedback! We're thrilled that our stunning atmosphere and skilled personnel made your visit memorable. We look forward to welcoming you back to our Miami restaurant soon! MILA
   

   Is this helpful?

10. OT

    OpenTable Diner VIP

    Las Vegas1 review

    2.0

    Dined 5 days ago

    1. Overall 2
    2. Food 5
    3. Service 2
    4. Ambience 5

    I really love this restaurant and visit it often, but unfortunately, just yesterday, I encountered a very unpleasant situation that reflects the level of customer service. I was left with very mixed feelings about the restaurant, especially considering that it is a high-end establishment where you pay over $400 for dinner. What happened? I won’t go into too much detail, but in short: after closing our check, we went outside for a short walk to enjoy the atmosphere. After we returned to pick up our car and also wanted to use the restroom before heading home, as we had a long drive ahead. However, we were denied access to the restroom. We explained that we had just dined there, had a reservation, and had only stepped out briefly. Now, we were simply waiting for our car and needed to use the restroom before leaving. Despite this, we received an absolutely unclear response. The guy in the photo didn’t properly addressed our request—they simply ignored us. When we asked again, we were told that, unfortunately, the restaurant was full and we would not be allowed in. This response made absolutely no sense and was completely baffling. I honestly don’t understand the attitude toward your customers.
    

    Is this helpful?