Mermosa

Review summary

1. R

   Roslyn

   London

   8 reviews

   2.0

   8 reviews

   Dined on September 8, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   A WARNING: The restaurant closed about 10 days after we dined there and in the process, left at least one outstanding debt to us (and I imagine we're not the only ones) with no effort to remedy. We were never refunded our significant booking deposit after dining as a large group in early September and not a single call or text was returned after numerous attempts to resolve. This same lack of communication was also observed leading up to our reservation, so the customer service experience was disappointing overall. I believe they are attempting to keep their catering business alive post brick & mortar closure, so I wanted to send a caution to any future customers - I don't know about you, but I find stealing a customer's money at the top of the list for reasons not to get involved with a vendor.
   

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2. K

   Karol

   VIP

   Portland

   7 reviews

   1.0

   7 reviews

   Dined on September 5, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We made a reservation for an early evening dinner. They rang us 20 minutes before to tell us that there was a Moms Happy Hour with a limited menu. Then why let us book without that info up front? Or call us the day before? It was frustrating.
   

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3. R

   Robert

   Washington DC

   16 reviews

   5.0

   16 reviews

   Dined on September 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Super dope brunch experience at Mermosa! Next time I'm in Portland, it's a definite return visit for me! Bravo
   

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4. OT

   OpenTable Diner

   Las Vegas

   1 review

   5.0

   1 review

   Dined on September 1, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great time always! Best drinks & love the vibes!!!!
   

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5. J

   James

   Portland

   1 review

   5.0

   1 review

   Dined on August 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an amazing time here. We went to celebrate my wife's birthday and the staff made it a very memorable evening. The food was unique, delicious and flavorful (I don't like bland food...seasoning was just right). We had a great evening and would recommend Mermosa to anyone.
   

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6. N

   Nettie

   Portland

   1 review

   5.0

   1 review

   Dined on August 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   If I lived closer Mermosa would be my weekly hangout. Desiree is a lovely, welcoming, attentive hostess. Wait staff friendly and knowledgeable. Space very open, light with lots of seating options—bar, tables, booths. Creative cocktails, yummy food. Shrimp & grits best I’ve had outside of NOLA, fresh fennel apple salad, Haitian curry beef empanadas got rave reviews from my friends. Vibe alive with soul, funk trio that had me quietly moving and singing along while we ate and celebrated life, hope, and renewed optimism. This was my second visit, I will be back.
   

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7. K

   Kimberly

   Denver

   7 reviews

   1.0

   7 reviews

   Dined on August 10, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Was so disappointed with this restaurant. It was our last breakfast on our vacation and the menu sounded amazing. Got there and the music was incredibly loud. We were aware there would be music but it sounded like we were in a club instead of a breakfast restaurant. Service started okay but progressively got worse and worse. We waited 45 minutes for two dishes and were disappointed in the food. French toast was average and the Benedict was dry, overcooked, and salty with too much sauce. They would be getting three stars if it weren’t for the aftermath. Once we finished eating the restaurant was fairly empty but our server wouldn’t come back to our table, we saw her chatting with the bar and other tables. We felt trapped and just wanted to pay and leave. Would highly recommend not going here. I wanted to love the restaurant but nothing about the experience was good.
   

   MermosaResponded on August 13, 2024

   Thank you for the feedback! We truly enjoyed serving you and the conversations. We are a venue a day party vibe for brunch and we do try to explain this in the reservation system. Guests usually linger, sip and enjoy the music and vibe for at least 1.5 hours (longer for larger parties). We do not try to push tables out as we love being a place where people can connect freely. We understand this R&B Brunch experience is new for the West Coast and Midwest and is something people are more likely to have access to in Houston, Atlanta or DC. We are proud to be the first R&B Brunch experience in all of the Pacific Northwest and will use your feedback to improve and help communicate the vibe better so expectations are met! Thanks again - Mermosa PDX Mgmt
   

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8. OT

   OpenTable Diner

   Las Vegas

   1 review

   5.0

   1 review

   Dined on July 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great spot where you feel like you might be on vacation, not in Portland. Decor is mermaid theme, with fun little details. The drinks are on the high end of the price scale, but delicious and beautiful. We had the mermaid water (mine with vodka), very tasty. Good vegan options for brunch. The fried mushrooms (their version of vegan chicken) are so delicious! I had the vegan bennie, could have been improved with the addition of a tofu scramble or vegan egg. But it was still delicious. The two others I was with ordered the french toast which they both raved about. Service was fantastic from the time we walked in until we walked out. Everyone was so nice and our server was attentive and happy to be there. Refreshing in today's restaurant scene. We have a monthly brunch and decided that this will be our new place. We look forward to returning in August.
   

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9. OT

   OpenTable Diner

   VIP

   Atlanta Metro

   3 reviews

   5.0

   3 reviews

   Dined on July 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was my first time at Mermosa. I came for brunh in July 2024 and sat at the bar. The hostess, bar and staff were very friendly, engaging and were helpful in terms of recommending main courses and cocktails. The DJ was good, playing upbeat R&B and it was such a vibe. I'll definitely be going back!
   

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10. OT

    OpenTable Diner

    San Francisco

    1 review

    3.0

    1 review

    Dined on July 14, 2024

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 4

    We went with great enthusiasm to this place, but it was not a 10/10, the service was more or less, they were not very attentive to the table, we did not like the drinks 0/10 at all, at least the food tasted good (it was brunch menu)
    

    MermosaResponded on July 15, 2024

    We are sorry to hear you were underwhelmed during your time at Mermosa PDX. We appreciate the feedback and are taking this to our team as a teachable moment. Thank you for visiting and we hope you enjoyed the rest of your time in Portland!
    

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