Medicine Bakery - New Street

Review summary

1. Z

   Zoe

   Birmingham

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 4

   I was disappointed today having always enjoyed Medicine before so much. I always recommend it to others but the lunches today felt overpriced and not as impressive as they used to be. That's all I can say really.
   

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2. Y

   Yasmin

   Birmingham

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   The restaurant looks very nice and the menu is good, however it was extremely busy. Luckily we had a booking. We had to wait 50 minutes for our meal and were very hungry by the time it arrived. The staff were friendly but not very attentive. I would recommended going at a quieter time. Overall we did still have a nice time, but could’ve been better.
   

   Medicine Bakery - New StreetResponded 4 days ago

   Hi Yasmin, Great to hear from you. I appreciate weekends can be exceptionally busy and we Thank you for your patience and understanding. We do recommend booking a table as that does help with the service time but wait time is longer due to all dishes are freshly prepared by our team of amazing chefs. We look forward to your return and hope to see you back very soon. Regards Medicine
   

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3. D

   Danielle

   Birmingham

   5 reviews

   5.0

   5 reviews

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Not our first visit to Medicine and definitely won’t be our last either. This place never disappoints. Delicious food, quality ingredients, plenty of choice, great service and surroundings. It’s stunning. Highly recommended.
   

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   Medicine Bakery - New StreetResponded on February 11, 2025

   WOW! Thank you Danielle for your amazing comments. I will pass on your feedback to the team, they will be thrilled their hard work is much appreciated and you had a great time. We can't wait or your return and hope it is very soon. Kindest Regards Medicine
   

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4. V

   Vanessa

   Nottingham

   2 reviews

   5.0

   2 reviews

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I booked as last time we went it got really busy and I’m glad we did as it was full. The staff are really friendly and helpful, the menu is outstanding - I could have eaten anything on there - and it’s a lovely setting with the roof lantern and lots of plants. The portions are generous and we all thoroughly enjoyed our meal. I would absolutely return again and again. In addition, they sell delicious looking doughnuts and other treats to take away and they don’t hang around long!
   

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   Medicine Bakery - New StreetResponded on February 3, 2025

   Hi Vanessa, Thank you for taking the time to share your Medicine experience. Thrilled you loved your visit and i will share your comments to the team. We look forward to your return . Kind Regards Medicine
   

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5. C

   Claire

   Warwickshire

   2 reviews

   5.0

   2 reviews

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Medicine is always amazing !!! One of my favourite places to eat . It’s such a lovely atmosphere , the coffee, food and cakes are delicious . Staff are always friendly and provide a really good level of service .It’s a great place and I would highly recommend it .
   

   Medicine Bakery - New StreetResponded on February 3, 2025

   Hi Claire, Thank you for your amazing 5 Star review. I will pass on your kind words to the team. We look forward to your return. Regards Medicine
   

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6. M

   Meghan

   London

   5 reviews

   3.0

   5 reviews

   Dined on February 1, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   The food itself is good and the main dining area is really nicely decorated. However, cannot get over the toilet situation in there. Considering it's a large restaurant with a high turnover of diners, there is only ONE tiny toilet! Which is up an incredibly narrow set of stairs. Not sure what happens if that ever goes out of use. It really let's down the overall experience.
   

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7. R

   Robbie

   Birmingham

   2 reviews

   4.0

   2 reviews

   Dined on January 18, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   The venue is amazing. The food is wonderful. The staff are lovely...and efficient. However, the booking system needs to be improved by the management team.
   

   Medicine Bakery - New StreetResponded on January 21, 2025

   Hi Robbie, Thank you for amazing feedback. I will pass on your kind words to the team. We are looking at our booking system at this moment, to update and improve. So i hope in future, this will not be an issue. We hope to see you back very soon. Kind Regards Medicine
   

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8. E

   Edward

   London

   1 review

   1.0

   1 review

   Dined on December 30, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   we ordered the medicine and the harrisa benedict. neither were any good. we were so disappointed as this place had been highly recommended. but the truth is that neither of us liked our plates and it was just awful awful.
   

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   Medicine Bakery - New StreetResponded on January 10, 2025

   Hi Edward, I am very sorry to read you were disappointed with your food. We would have been more than happy to change your dishes.The team, always check back with guests after 4 mins of serving their food, to ensure guests are happy or to resolve any issues immediately. We would much rather you love your visit and want to return. Regards Medicine
   

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9. S

   Sam

   Shropshire

   1 review

   3.0

   1 review

   Dined on December 22, 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   My food was cold. We had tea/cakes after it took ages for the drinks to come although it wasn’t busy. My only bad experience so I will go back, maybe just a bad day!
   

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10. N

    Nick

    Birmingham

    2 reviews

    5.0

    2 reviews

    Dined on December 21, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We have eaten here a few times and would recommend it all. Everything we have eaten has been freshly prepared and the taste and portion size make it extremely good value for money in our opinion.
    

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