Med Grill

Review summary

1. S

   Sue

   Vancouver

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   As usual our experience did not disappoint - our server respectfully allowed us to catch up before ordering and provided exemplary service throughout - which is both expected and also always, always gratefully appreciated. I indulged my inner child and ordered Med Bread for the first time in decades; in retrospect I’m embarrassed that I haven’t freely admitted to my love of this delicious staple! Our selections were as delicious and plentiful as expected, and the relaxed opportunity to work our way through the delicious table before us was much appreciated- we did our absolute best but had to admit defeat and request a takeout box in the end. I love the hospitality of this place and that I can count on them for a consistently amazing experience - thank you!
   

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2. D

   Denise

   Vancouver

   14 reviews

   vip
   5.0

   14 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent as always. Love this place. Food and service terrific. See you next time.
   

   Med GrillResponded 2 days ago

   Hello, thank you for your wonderful review. It’s always a pleasure to hear from guests who consistently enjoy their visits with us. We are thrilled to know that both our food and service hit the mark for you. Your kind words truly motivate our team to continue delivering the best experience possible. We are looking forward to welcoming you back soon—see you next time!
   

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3. B

   Brett

   Vancouver

   3 reviews

   3.0

   3 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   Three people at our table were coeliac and needed to eat gluten-free. I eat here all the time. Our server took our order. But every time food came it was a different person bringing the food to our table. One person had ordered the asiago GF med bread with the gluten-free chicken and rice soup. She was given the wrong food. She was brought the gluten mushroom soup with a big piece of gluten focaccia bread. It was not our server that was bringing out the food. Thank goodness this was caught by me or else my guest would’ve been very sick. Why isn’t our server bringing out our food as they knew we were a celiac table. The other servers were not aware. We must of had 4 different people being food to our table. When we ask for something they would say sorry I’m not your server; then why are you at my table? I’ve never experienced that before. 
   

   Med GrillResponded 2 days ago

   Hello Brett, thank you for bringing this to our attention. We sincerely apologize for the mix-up with your dishes. At Med Grill, we have a team approach where food runners and support staff assist servers in delivering food to ensure that everything arrives promptly and efficiently. While this system is designed to enhance your dining experience, we recognize that it fell short in this instance. The mix-up should not have happened, and we sincerely apologize for the oversight. Your feedback highlights an area where we can improve and we are reviewing this situation with our team to prevent such issues in the future. Thank you for bringing this to our attention. We hope to have the chance to restore your trust during your next visit.
   

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4. D

   Donald

   Vancouver

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Med Grill is our go too dinner location for special occasions. Usually it is very good. This time it was just average. My wife and I both had pasta dishes and we both found the pasta was really overccoked.
   

   Med GrillResponded 2 days ago

   Hello, thank you for your candid review and for choosing Med Grill for your special moments. We sincerely apologize that your recent visit didn't live up to your usual expectations. We take pride in serving outstanding dishes and your experience is not reflective of our standards. We will share your review with our culinary team to ensure this is addressed. We appreciate you bringing this to our attention. Thank you for your loyalty, we can't wait to welcome you back for a more exceptional meal soon!
   

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5. T

   Tam

   Vancouver

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Beautifully decorated for Christmas! Food consistently good. Starter salad dressing was very nice! Tuscan Table menu is a favourite of mine to select. Parking is always a concern but dining early helps. Lamb was tender. Flavour was safe - maybe more spice to enhance the flavour of lamb? Mashed potatoes was firm. More butter and cream might make it more melt in your mouth. Food was Consistent but not a Wow factor.
   

   Med GrillResponded 2 days ago

   Hello Tam, thank you for your thoughtful feedback. We are delighted that you enjoyed our festive ambiance and that our Tuscan Table menu continues to be a favorite. We are happy to hear the lamb was tender and the salad dressing was to your liking. Thank you for your suggestions, we will pass your feedback on to our culinary team for further review. We are looking forward to exceeding your expectations on your next visit.
   

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6. D

   Debbie

   Toronto

   6 reviews

   4.0

   6 reviews

   Dined on November 17, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Food is good but like everywhere else, prices are high. It was really busy and noisy.
   

   Med GrillResponded 2 days ago

   Hello, thank you for your review. We are so pleased to hear you enjoyed the food, and we completely understand how a busy and noisy atmosphere can impact the overall experience. We are always working on creating a comfortable, enjoyable atmosphere for our guests, and we will use your comments to guide those efforts. We appreciate you sharing your experience with us. We hope to welcome you back soon for a more relaxing meal!
   

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7. J

   Judy

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always love going to Med Grill. The food is great & enjoy the ambiance. Its one of my fav places & always dependable Thx
   

   Med GrillResponded on November 18, 2024

   Hello Judy, thank you for your wonderful review. We are honored to be one of your favorite restaurants and love hearing that you enjoy the food and ambiance. Consistency is key for us, and it’s wonderful to know we are hitting the mark for you. We look forward to welcoming you back again soon for another fantastic visit!
   

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8. S

   Suzanne

   San Francisco

   7 reviews

   5.0

   7 reviews

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always consistent. A go-to with friends and family. The kitchen is flexible and accommodating whilst ensuring the food is delicious. The service team is quick and professional.
   

   Med GrillResponded on November 18, 2024

   Hello Suzanne, thank you for your glowing review. We are honored to be your go-to spot to dine with friends and family! We are so glad you appreciate our consistency and the efforts of both our kitchen and service team. Flexibility and delivering delicious food are top priorities for us, and it’s great to hear we are consistently meeting your expectations. We can’t wait to welcome you and your loved ones back for another wonderful experience soon!
   

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9. S

   Susan

   Vancouver

   3 reviews

   4.0

   3 reviews

   Dined on November 13, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The daily special sheet had lots of tasty options.
   

   Med GrillResponded on November 18, 2024

   Hello Susan, thank you for your excellent feedback. We are thrilled that you enjoyed all of our daily feature options. Our team loves crafting a variety of options to surprise and delight our guests. We appreciate you taking the time to leave us a review and look forward to having you back to try more tasty specials soon!
   

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10. B

    Barbara

    Vancouver

    10 reviews

    5.0

    10 reviews

    Dined on November 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It was pretty loud where we were sitting but everything else was great! Thank you!
    

    Med GrillResponded 2 days ago

    Hello Barbara, thank you for your feedback. We are delighted that you enjoyed the food and overall experience. We understand that a quieter setting can make a big difference when dining with friends or family, and we’re always looking at ways to improve the ambiance for everyone. We will share your comments with our management team for further review. Your patience and kind words mean a lot to us. We hope your next visit will be even more enjoyable, and we’re looking forward to welcoming you back soon!
    

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