McCormick & Schmick's Seafood - Cincinnati

Review summary

1. J

   James

   VIP

   Cincinnati

   4 reviews

   1.0

   4 reviews

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Food and service was bad overall. Very bad experience.
   

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2. B

   Brian

   Cincinnati

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Server was slow and not attentive to our table at all. Ordered the ribeye medium and it came out well done. My wife’s food came out ok but sad that she had to eat her food while I waited on my steak. Christmas dinner and we ate in shifts. My side was asparagus and the 2nd time my steak came out they served broccoli. Also, ordered the 4 oz lobster tail and it did not come out with the steak. I had to tell them about they forgot. I told them to forget it but she still brought it out and charged us. Very sad that this restaurant was this bad on Christmas night for families that wanted to enjoy Christmas dinner together.
   

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3. K

   Kathleen

   Cleveland

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Micah was our server; though I do believe he introduced himself as Mike was wonderful! The amount of food was perfect for holiday spread and the pice spot on. Drinks were over priced by 3 and 4 dollars with no fun special holiday drink to speak of. Had one food intolerance that was stated and still brought to the primary person at table. Therefore the yummy juices from first steak was missing. Steaks were good, now flavor to potatoes nor vegetables. Over all better than Mortan but not a Tony’s or Ruby’s
   

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4. K

   Kyle

   Tallahassee

   2 reviews

   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   Waitress was fine. The service was very slow from the kitchen. The steaks were all burnt except one was raw. The food had no taste, very bland .
   

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5. S

   Sean

   Cincinnati

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Party of twenty, were told at beginning that we would have two servers one for each table, that lasted about ten minutes, the second server disappeared real quick. Took several reminders and over 45 minutes for drinks, and twice as long for our food order. Was also told separate checks were no big deal, checks to pay out were all screwed up with wrong food on checks or double charged for others. Asked for manager took over thirty minutes to have some man who said he was the manager bothered to help us, took over an hour to get checks sorted out. Food was okay. No one bothered to ask if it was, this place seems to be going down hill quickly.
   

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6. C

   Cindy

   Cincinnati

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   I do not like broccolini, I think it’s tough and unflavored full. The rest of the experience was wonderful however. Had calamari love the sweet sour sauce. Micah was a wonderful server. 
   

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7. J

   John

   VIP

   Chicago

   6 reviews

   3.0

   6 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   Extremely slow service. Overbooked for the holidays
   

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8. D

   Dan

   VIP

   Kansas City

   7 reviews

   1.0

   7 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Dined here on Christmas Eve so I can understand our 7:00pm reservations taking until 7:45 but this was the least of their problems. This is restaurant basics 101 and the problems were not holiday related, it’s a systemic problem when there are issues at every step. 1). Ordered drinks which took 45 minutes to get 3 drinks. 2). One martini was served in a rocksglass with ice and a cocktail straw. They said they ran out of glasses. The water down drink was sent back and they just strained the ice off into another glass. 3). We had two really hungry kids so we asked if we could get 2 shrimp cocktails for them ASAP, It took 45 minutes to get them! 4). Clam chowder came out cold and was a cup instead of the bowl I ordered, it was taken back and heated but then poured into a bowl but is was still a cups worth of soup. 5). Fish & Chips had a super tough batter, but it was hot. 6). Two people in our party ordered stuffed salmon and were raw. Not just opaque like properly cooked salmon should be but completely raw. 7). Steak was grocery store quality. 8). One child wanted the pickle that comes with the burger, the pickle arrived with dessert. Understaffed, overbooked, no manager presence until we asked for a manager. He did remove some items from the bill. The staff was visibly frustrated. There’s more but I’ve spent enough time on this.
   

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9. J

   Jill

   Cincinnati

   9 reviews

   2.0

   9 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   In the past we have dined on Christmas Eve and Christmas Day and thoroughly enjoyed our meals. Not this year, 2024. The service was horrendous. We walked out without our TO GO dessert which we had paid for. We had to be somewhere and the waitress never came back. However she was very prompt with the bill. Will not return next Christmas.
   

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10. L

    Logan

    VIP

    Cincinnati

    12 reviews

    2.0

    12 reviews

    Dined 3 days ago

    1. Overall 2
    2. Food 4
    3. Service 2
    4. Ambience 3

    We had a 5:15 pm reservation on Christmas Eve for 3 of us. Our service started out good at the beginning but quickly slowed down as the night carried on. It was obvious the restaurant was understaffed. Our server was doing it all from bringing our drinks and our food to filling our water. I was shocked there wasn’t any kind of food runner or support staff to take care of some of the more basic items like ensuring our water glasses maintained full. Our server was a really nice guy but clearly overwhelmed. Several food items were rang in incorrectly, including the wrong soup, and not subbing the vegetables on a dish for someone who expressed dietary restrictions. Additionally the sauce for the fish was asked for on the side and the server acknowledge it wasn’t brought and stopped by twice to say he’d bring it and after 15 minutes we stopped waiting and carried on without it. Basic bar drinks (such as wine and beer) were incredibly slow to come out, waiting about 20 minutes for these items. Overall very underwhelmed with the whole restaurant experience. I don’t blame our server rather the staffing of the restaurant.
    

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