Maya - New York

Review summary

1. S

   Shanaya

   New York City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The waiters ate very attentive and made us comfortable! I will come back time and time again for the food and experience ! Food was on the money as well as the drinks . Thanks again <3
   

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2. W

   William

   San Francisco

   13 reviews

   5.0

   13 reviews

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really good place for brunch and vibes. Definitely recommend any gathering.
   

   Maya - New YorkResponded 4 days ago

   Hi William, thanks for the 5 stars! It's so great to hear how much you enjoyed your brunch and the vibe at Maya. Your high recommendation means a lot to our team. We love to provide the best service and brunch to our guests and your feedback is a testament to our efforts. We look forward to welcoming you back for more gatherings. ¡Salud!
   

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3. R

   Roger

   VIP

   New York City

   4 reviews

   5.0

   4 reviews

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Just a bit too pricey for a 3 course meal. Any other day the price tag for is is likely half. Still love the food there!!
   

   Maya - New YorkResponded 4 days ago

   Hey Roger, thank you for your 5 star rating! We're so pleased to hear that you love our food and that you enjoy dining at Maya. We understand that the price point didn't meet your expectations this time and we truly appreciate your feedback. We're always looking for ways to improve and enhance our offerings and your input helps us do just that. Our team appreciates your loyalty and we hope to serve you again soon.
   

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4. s

   susan

   VIP

   New York City

   145 reviews

   5.0

   145 reviews

   Dined on December 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious dinner and outstanding service. What a neighborhood gem and truly one of my favorite restaurants to dine in we will be back. 
   

   Maya - New YorkResponded on December 29, 2024

   Hi Susan! Thank you so much for your 5 star rating. We're so pleased to hear you enjoyed both the delicious dinner and outstanding service. It means a lot to be considered a neighborhood gem and one of your favorite spots to dine. We'll keep crafting creative and flavorful dishes so your next visit is just as memorable. Can't wait to welcome you back soon!
   

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5. J

   Julia

   San Francisco

   1 review

   5.0

   1 review

   Dined on December 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Carlos was so helpful, friendly and pleasant. The food was incredible! We loved the guacamole!
   

   Maya - New YorkResponded on December 29, 2024

   Wonderful review! We're so excited to know that Carlos helped make your experience so enjoyable—he truly embodies the warmth and hospitality we strive for. And we're delighted you loved the guacamole! Creating innovative and flavorful dishes is our passion, and it’s rewarding to know we wowed you. We can’t wait to serve you again soon!
   

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6. OT

   OpenTable Diner

   New York City

   1 review

   1.0

   1 review

   Dined on December 15, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Out waitress was incredibly curt and condescending to us. My husband has celiac disease so simply asked for corn tortillas instead of flour (their menu seems very allergy friendly) - flour tortillas came out instead we tried to flag someone down for 5 full minutes until our server came over and ensured us it was flour but that she would double check. She came out 5 minutes later with corn tortillas and didn’t even apologize. She also cleared our drinks and dishes before we were even finished - with the added flair of grabbing all the dirty utensils in one hand while still reaching across the table for plates. Overall, I understand her probably having a bad day and therefore being rude but I draw the line at not taking allergies seriously.
   

   Maya - New YorkResponded on December 17, 2024

   Thank you for sharing your feedback with us. We want to sincerely apologize for the experience you and your husband had during your visit. Providing excellent service and respecting dietary needs, especially allergies, is something we take very seriously, and we're truly sorry that we fell short in this instance. We've shared your comments with our team to ensure situations like this are addressed with greater care and professionalism. An apology should have been offered immediately, and our service during your visit should have reflected the high standards we set for ourselves. Thank you again for your honest feedback. It helps us improve, and we truly value your patronage.
   

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7. J

   Julie

   New York City

   1 review

   3.0

   1 review

   Dined on December 8, 2024

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 2

   Great food, drinks, service, deal, everything! EXCEPT the DJ music was conversationally cripplingly loud - my friend and I had to sit so close to eachother and still yell into each others faces just to hear each other. Look I like music as much as the next person but when the waitstaff and guests at 2:00 pm in the afternoon have to yell and still can’t always hear eachother/ need to ask eachother to repeat things - it’s too loud! DJ was good but just several decimals lower please- I beg of you.
   

   Maya - New YorkResponded on December 11, 2024

   Hello Julie! Thank you for taking the time to share your feedback with us! We’re thrilled that you enjoyed the food, drinks, service, and overall atmosphere—we aim to make every visit a memorable one. We truly value your feedback about the DJ music. We understand how important it is for our guests to be able to have a conversation comfortably during their time with us, especially in the middle of the afternoon. Your experience means a lot to us, and we appreciate you letting us know how we can improve. We hope to welcome you and your friend back soon for a more enhanced experience.
   

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8. J

   Jonathan

   New York City

   1 review

   5.0

   1 review

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food,impeccable service! Everything on the menu is phenomenal and the servers are friendly and super attentive. This was my 4th time here ive never had a bad experience !
   

   Maya - New YorkResponded on December 11, 2024

   Thanks for the 5 star recommedation! We're thrilled to hear that you had an amazing experience at Maya. It's great to know that our amazing food, impeccable service, and friendliness all met your expectations. We love to provide a memorable dining experience and your kind words are a testament to our efforts. We look forward to serving you again soon!
   

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9. A

   April Leyla

   New York City

   11 reviews

   3.0

   11 reviews

   Dined on December 1, 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   The Bottomless Brunch is tricky: pay attention to how it works. Food is good, drinks ok. The DJ was a distraction and the music was not memorable nor did it in anyway enhance the experience. The overall sound level was too high - had to speak loudly to be heard. Won’t go back.
   

   Maya - New YorkResponded on December 3, 2024

   Hi April! Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the food, but we’re sorry to learn that parts of your experience didn’t wow you. We appreciate your comments regarding the DJ and sound levels. Your insights help us refine our atmosphere so it better suits our guests' preferences. We’ll be sharing your feedback with our team as we work to improve. We hope you’ll consider giving us another chance in the future to provide an experience that exceeds your expectations.
   

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10. B

    Billy

    VIP

    San Diego

    25 reviews

    5.0

    25 reviews

    Dined on December 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food and drinks and service !! Will def come back again.
    

    Maya - New YorkResponded on December 3, 2024

    Hi Billy! We're absolutely delighted that you shared a glowing review of your recent visit to Maya! Our heartfelt thanks to you for your valued support. Your satisfaction is our success!
    

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