Max Oyster Bar - West Hartford Center

Review summary

1. OT

   OpenTable Diner

   Greater Boston1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food. Great service. Our waiter was wonderful.
   

   Is this helpful?

2. M

   Marlene VIP

   Greater Boston4 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a lovely experience celebrating a birthday lunch here! The food was delicious, but the service truly stood out—Jayden was warm, friendly, and perfectly timed. She gave great recommendations and made the celebration feel so special with her kindness and attention to detail. A perfect blend of professionalism and genuine hospitality. Highly recommend—thank you for creating a special experience!
   

   Is this helpful?

3. J

   John VIP

   New York City112 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Always good. Service is always good. Max hires very good people.
   

   Is this helpful?

4. T

   Toby VIP

   Philadelphia24 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Omg, just when I didn’t think it could get any better, it did! We ate at Max’s about 2 months ago. Went again on our way home from skiing yesterday and I swear, it was one of the best meals I’ve ever had. I got the same thing as last time…the baby kale and brussel salad and the trout almondine! Unbelievable! My husband got the Caesar and ordered swordfish grilled with a beurre blanc sauce, grilled asparagus and fingerling potatoes. As plain as that sounds, it was delicious. The fish was cooked perfectly and the sauce…all I can say is we will keep coming back. I have to find excuses to go there as we live in South Jersey. Also our server Jayden was fantastic! Very attentive! Love, love, love Max’s! I used to go just because of the oyster selection, but now it’s everything else!
   

   • 
   • 
   • 

   Is this helpful?

5. OT

   OpenTable Diner VIP

   Greater Boston10 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 2

   Brunch today was fantastic. Our server TORI is fabulous. Music was excellent but unfortunately way too loud for the space. Impossible to talk without shouting to be heard. We love Max Oyster Bar and go regularly. Consistently excellent food and service.
   

   Max Oyster Bar - West Hartford CenterResponded 5 days ago

   Thanks for the review! We're thrilled to hear that you enjoyed your brunch at Max Oyster Bar - West Hartford Center. It's fantastic to know that our food and service met your expectations. We do our best to create a comfortable ambiance for our guests, so we're sorry if the music was a bit too loud for you. We appreciate your feedback and will certainly look into this issue. We look forward to welcoming you back soon!
   

   Is this helpful?

6. OT

   OpenTable Diner

   New York City1 review

   1.0

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 1

   Ordered ribeye medium rare. First the cut was .5 inch thick, and it was cooked medium well and full of marbling with little eatable meat.
   

   Max Oyster Bar - West Hartford CenterResponded 5 days ago

   Thanks for visiting us at Max Oyster Bar - West Hartford Center. We're sorry to hear that your meal didn't meet your expectations. We always aim to deliver a great experience, and we're disappointed when we don't meet expectations. We appreciate your feedback and will certainly look into the concerns you've raised. We hope to have the opportunity to serve you again and exceed your expectations next time.
   

   Is this helpful?

7. B

   Bill VIP

   Greater Boston25 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent service from our server, who anticipated our needs and made solid recommendations. The scallop dishes were a little overcooked (rubbery), but the stuffed lobster and appetizers were delicious. The drink menu was terrific (I didn’t drink, but my daughter enjoyed them), and creme brûlée was terrific with hot tea on the side. We arrived at 4:30pm and were greeted and seated immediately. The whole experience was amazing because of the attention we received. Thank you.
   

   Max Oyster Bar - West Hartford CenterResponded 5 days ago

   Thanks for visiting us, Bill! We're thrilled to hear that you had an excellent experience at Max Oyster Bar - West Hartford Center. It's great to know that our team was able to anticipate your needs and provide solid recommendations. We're sorry to hear that our scallop dishes and appetizers didn't meet your expectations, but we're glad that you found the rest of your meal to be delicious. We also appreciate your feedback about our drink menu and creme brûlée, as it helps us to continually improve. We strive to make every visit a memorable one, and it's heartening to know that you felt the same way about your experience. We look forward to welcoming you back soon! Best, The Management Team
   

   Is this helpful?

8. T

   Todd

   Greater Boston2 reviews

   3.0

   Dined on March 8, 2025

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 5

   We have often selected Max’s Oyster Bar, but this was the worst. Our waitress did the bare minimum, and the food was substandard—way worse than before.
   

   Is this helpful?

9. E

   Elizabeth

   Connecticut2 reviews

   5.0

   Dined on March 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delightful! Excellent food and atmosphere, as ALWAYS!
   

   Max Oyster Bar - West Hartford CenterResponded 5 days ago

   Thanks for the feedback, Elizabeth! We're thrilled to hear that you had a delightful experience at Max Oyster Bar - West Hartford Center. Your compliments about our food and atmosphere are greatly appreciated. We're committed to maintaining our quality standards and your feedback is invaluable to us. We look forward to welcoming you back soon!
   

   Is this helpful?

10. C

    Cary VIP

    New York City63 reviews

    5.0

    Dined on March 3, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Very good lunch. Clam chowder tasty as always. Fish and chips really excellent.
    

    Max Oyster Bar - West Hartford CenterResponded 5 days ago

    Thanks for the feedback, Cary! We're thrilled to hear that you enjoyed our Clam Chowder and Fish and Chips. We strive to provide tasty meals, and it's great to know we hit the mark for you. We appreciate your kind words about our lunch, and we look forward to serving you again soon! Best, The Management Team at Max Oyster Bar - West Hartford Center
    

    Is this helpful?