Matt the Miller's Tavern- West Chester

Review summary

1. L

   Lynn

   VIP

   Cincinnati

   51 reviews

   4.0

   51 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   I've been to Matt the Millers many times and I tried a flatbread for the first time. I ordered the one with pears, walnuts, etc. It was very delicious. My husband ordered the large entree salad that had a lightly breaded chicken breast. It was very good as well. Took server a little longer than it should just to greet us, but she was very friendly and efficient after that. Manager also stopped by to "check in" which was nice.
   

   Matt the Miller's Tavern- West ChesterResponded today

   Thank you for being a loyal guest of Matt the Miller's and for sharing your experience with us! We're so glad you enjoyed trying the pear and walnut flatbread—it's a favorite for many—and that your husband enjoyed the large entrée salad. We appreciate your patience with the initial delay and are happy to hear that your server was friendly and efficient once things got started. It’s great to know that our manager’s check-in added to your visit as well. We look forward to serving you again soon!
   

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2. R

   Reggie

   Cincinnati

   10 reviews

   1.0

   10 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We arrived at Matt Miller‘s for a 5 o’clock reservation very few people at the rest restaurant. They were having a staff meeting at 5 o’clock on Saturday evening so we couldn’t be seat we asked could we be seated the matrix D was very unfriendly wondering why we couldn’t wait. He could’ve least offered us a seat at the bar. He took us in the back party room with a group of people having a birthday party for small kids so me and my wife decided to leave if we were going to get treated that way I’ve never seen anything like that in an empty restaurant. No wonder are the places empty why would you have a staff meeting at 5 o’clock on Saturday evening? Makes no sense to me 
   

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3. A

   Andrea

   VIP

   Cincinnati

   19 reviews

   5.0

   19 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Heather was attentive, friendly and my shrimp with angel hair pasta was delicious. Restaurant was busy but not too loud. Enjoyed happy hour cocktails. Great evening.
   

   Matt the Miller's Tavern- West ChesterResponded 3 days ago

   Thank you for sharing your experience! We're delighted to hear Heather provided attentive and friendly service and that you enjoyed your shrimp with angel hair pasta. It's great to know the atmosphere and happy hour cocktails added to your wonderful evening. We hope to welcome you back soon!
   

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4. T

   Tracy

   Cincinnati

   18 reviews

   5.0

   18 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server was very good and helpful. The food was good.
   

   Matt the Miller's Tavern- West ChesterResponded 6 days ago

   Thank you for taking the time to leave us this wonderful review. We're thrilled to hear that you enjoyed your experience at Matt the Miller's Tavern-West Chester. It's wonderful to know that our team was able to provide you with good service and that you found the food to your liking. Your kind words are greatly appreciated and serve as a wonderful motivation for our team. We look forward to welcoming you back soon! Best, The Management Team
   

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5. K

   Ken

   VIP

   Cincinnati

   17 reviews

   5.0

   17 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food was great, as usual. Sirloin (MR) was perfect. "Nashville" hot chicken flatbread was delicious. Sides were done as well as the mains. Salad was fresh. And the limoncello mascarpone cake was fabulous. Merely fantastic dinner. It almost always is.
   

   Matt the Miller's Tavern- West ChesterResponded 7 days ago

   Thanks for the feedback, Sarge! We're thrilled to hear that you enjoyed your meal at Matt the Miller's Tavern-West Chester. It's always a pleasure to know that our sirloin (MR) hit the mark for you! We're glad you also enjoyed our Nashville hot chicken flatbread and sides. We're glad you found the salad fresh and the limoncello mascarpone cake fabulous. Your kind words mean a lot to us. We strive to provide a consistently wonderful dining experience and your feedback helps us do just that. We look forward to welcoming you back soon! Best, The Management Team
   

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6. S

   Sara

   Cincinnati

   1 review

   5.0

   1 review

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and excellent food. Our server was knowledgeable and attentive, but not over-intrusive either. Definitely recommend the fish and chips!
   

   Matt the Miller's Tavern- West ChesterResponded on December 13, 2024

   We appreciate the 5-star review and thank you for your support. We look forward to having you dine with us again soon.
   

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7. R

   Ron

   VIP

   Cincinnati

   31 reviews

   5.0

   31 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   My fillet was one of the best steaks I’ve had. Seasoned and cooked to perfection. Others at our table loved their food also. Cocktails were spot on and delicious and so were the desserts. I’d highly recommend this restaurant.and we will be back.
   

   Matt the Miller's Tavern- West ChesterResponded on December 9, 2024

   Thanks for the feedback, RonG! We're thrilled to hear that you enjoyed your fillet and found it to be cooked to perfection. It's always a pleasure to know that our dishes are being enjoyed by our valued customers. We're also glad that you found our cocktails and desserts to be delicious. We appreciate your high recommendation and look forward to welcoming you back to Matt the Miller's Tavern-West Chester. Best regards, Matt the Miller's Tavern-West Chester Management Team
   

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8. S

   Susan

   VIP

   Cincinnati

   36 reviews

   5.0

   36 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service and food was outstanding! I had the steak sandwich and it was delicious. Everyone else had a steak and all thought they were awesome!
   

   Matt the Miller's Tavern- West ChesterResponded on December 9, 2024

   Hello Outtolunch, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your steak sandwich and found our service and food to be outstanding. It's always a pleasure to hear that our guests were impressed with their meals! We're also glad that everyone at your table enjoyed their meals as well. We appreciate your kind words and look forward to serving you again soon. Best regards, The Management Team at Matt the Miller's Tavern- West Chester
   

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9. V

   Vanessa

   Cincinnati

   14 reviews

   5.0

   14 reviews

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We really enjoyed our dinner. The only issue was that I ordered the short Rib pasta, which was very good, but in the description, it stated there was grain risotto. There was none visible. When questioning this, I was informed it was in the sauce. I ordered this dish because of the risotto, not for fettuccine, which was not listed on the menu. Even though the dish was very good, the item description needs to be clearer.
   

   Matt the Miller's Tavern- West ChesterResponded on December 9, 2024

   Thanks for the feedback. We're thrilled to hear that you enjoyed your dinner at Matt the Miller's Tavern-West Chester. However, we apologize for the confusion with your order. We're glad you found the short Rib pasta to your liking, but regret that the description on our menu wasn't clear enough. Your comments will be shared with our team to help improve our communication. We hope to serve you again soon.
   

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10. M

    Michael

    VIP

    Cincinnati

    23 reviews

    3.0

    23 reviews

    Dined on November 30, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    Food was screwed up and servers attitude was as though she didn't want to be there.
    

    Matt the Miller's Tavern- West ChesterResponded on December 3, 2024

    Thank you for your feedback, and we’re very sorry to hear about your disappointing experience. This is not the level of service we strive to provide, and we’ll address your concerns with our team to ensure this doesn’t happen again. We hope you’ll give us another chance to provide the quality experience you deserve. Please feel free to reach out with additional details if you'd like—we’d love the opportunity to make it right. Please be sure to ask for our General Manager personally at your next visit - her name is Vee and she'd love to make it right, Michael.
    

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