matchbox Silver Spring

Review summary

1. K

   Kirby

   Washington DC

   15 reviews

   5.0

   15 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I would've preferred not to have the live music. It impeded conversation.
   

   matchbox Silver SpringResponded on November 25, 2024

   We're glad to hear you had a positive experience overall. Your feedback regarding the live music is appreciated and will be taken into consideration. We strive to create an environment that suits all our customers. Thank you for your review!
   

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2. T

   Tiara

   Washington DC

   1 review

   2.0

   1 review

   Dined on September 15, 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 1

   When we seat outside, there was a homeless person right out front of the restaurant. Not a good look.
   

   matchbox Silver SpringResponded on November 20, 2024

   We're sorry to hear about your experience. We strive to provide a comfortable and enjoyable atmosphere for all our guests. Your feedback is important to us and we'll certainly take it into consideration. Thank you for bringing this to our attention.
   

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3. S

   Sharon

   VIP

   San Francisco

   10 reviews

   1.0

   10 reviews

   Dined on September 5, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   What was planned to be a lovely reunion with a longtime colleague, turned into a blaring music, exceedingly slow service and mediocre food. The band playing on the patio was way too loud. There was no where inside the restaurant where you could hold a conversation given the volume of the band. The service was exceedingly slow, and the restaurant was very sparsely populated. The food was ugh! Won’t be back.
   

   matchbox Silver SpringResponded on November 20, 2024

   We're truly sorry to hear about your disappointing experience. We strive to provide a pleasant atmosphere and quality service, and it seems we fell short during your visit. Your feedback about the music volume, service speed, and food quality is valuable and will be taken into consideration. We hope you'll give us another chance to improve your impression of us in the future.
   

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4. R

   Rapheal

   Atlanta Metro

   5 reviews

   5.0

   5 reviews

   Dined on August 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Pretty solid healthy options, fantastic Prosecco,
   

   matchbox Silver SpringResponded on November 20, 2024

   We're thrilled to hear that you enjoyed our healthy options and Prosecco. Your positive feedback is greatly appreciated. Thank you for the 5-star rating!
   

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5. OT

   OpenTable Diner

   New York City

   5 reviews

   5.0

   5 reviews

   Dined on August 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved our sever! Food was great! Live music was good but a little loud
   

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6. M

   Mickey

   VIP

   Washington DC

   59 reviews

   5.0

   59 reviews

   Dined on July 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We ordered the Veggie pizza with the pear and walnut salad for our dinner. The meal was delish and our server, “Red” was a delight!
   

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7. OT

   OpenTable Diner

   Washington DC

   20 reviews

   1.0

   20 reviews

   Dined on July 4, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   There was a live bug in one of our Cesar salads. We informed the server and returned our salads. Our entrees were already ordered and were bug free as far as we could tell. When it was time for the bill. The server told us they took the salads off of our bill. It was not the severs fault. A manager should have addressed the situation with offered additional support.
   

   matchbox Silver SpringResponded on November 20, 2024

   We're truly sorry to hear about your experience with the salad. We take matters like this very seriously and have addressed it with our team to ensure it doesn't happen again. We appreciate your understanding that our server did their best under the circumstances. Your feedback about management involvement is noted and will be taken into consideration. Thank you for bringing this to our attention.
   

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8. OT

   OpenTable Diner

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined on June 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was good. Our waiter was attentive and so was the manager. We went for brunch and the brunch was good for a good price. We will be back.
   

   matchbox Silver SpringResponded on November 20, 2024

   We're thrilled to hear that you enjoyed our attentive service and brunch offerings. Your positive feedback is greatly appreciated and we look forward to welcoming you back soon. Thank you for your review!
   

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9. OT

   OpenTable Diner

   Baltimore

   1 review

   5.0

   1 review

   Dined on June 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We dined outdoors and the ambience was great (food and service too)!
   

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   matchbox Silver SpringResponded on November 20, 2024

   We're thrilled to hear that you enjoyed your outdoor dining experience with us, from the ambiance to the food and service. Your positive feedback is greatly appreciated. We look forward to serving you again soon!
   

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10. E

    Emmy

    Washington DC

    27 reviews

    2.0

    27 reviews

    Dined on May 6, 2024

    1. Overall 2
    2. Food 4
    3. Service 3
    4. Ambience 1

    The dining tables look like they belong in a dive bar - very ininviting. The server - while very sweet - made a couple of “interesting” mistakes. And the manager had zero interest in accommodating a simple request. And I mean simple. Won’t go back. Will take my business to Copper Canyon.
    

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