Match Eatery & Public House - North Bay

Review summary

1. K

   Karen

   Toronto

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 2

   The waitress was excellent ! The food was not good .
   

   Match Eatery & Public House - North BayResponded 1 day ago

   Karen, we appreciate your feedback! We're thrilled to hear you had a great experience with our waitress, but we're sorry the food didn't meet your expectations. We'll share your comments with our kitchen team to ensure we improve. Thank you for helping us get better!
   

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2. C

   Courtney & Vince

   Toronto

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   It was a very long wait for everything, about 15 minutes to be served drinks then another 10 minutes before we were even asked by our server to place our orders. It took almost an hour from first being seated to receive our food. We were never asked again if any was needed or if we were enjoying our food. The service is absolutely horrible. After enquiring about the long wait times we were told that was the standard wait time. The food was great but the overall experience was quite lacking. Additionally, there was live music during our reservation which was enjoyable but we found that we were unable to hear one another if we did not yell at eachother.
   

   Match Eatery & Public House - North BayResponded 1 day ago

   Courtney, we appreciate your feedback and are sorry to hear about the long wait and service issues during your visit. We're glad you enjoyed the food and the live music, but we understand the importance of timely service and communication. Your comments will help us improve for future guests.
   

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3. D

   Debbie

   VIP

   Toronto

   36 reviews

   5.0

   36 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great customer service and the food was fantastic. Had the onion soup and BBQ chicken pizza. Will definitely have both again.
   

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   Match Eatery & Public House - North BayResponded 4 days ago

   Thanks for the awesome feedback, Debbie! We're thrilled you enjoyed the onion soup and BBQ chicken pizza. Our team takes pride in providing great service, and it's wonderful to hear you had a fantastic experience. We can't wait to welcome you back for more delicious dishes!
   

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4. C

   Connie

   Toronto

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Meal and server (Michelle B.) were excellent tonight
   

   Match Eatery & Public House - North BayResponded 4 days ago

   Connie, we're thrilled to hear you had an excellent experience! It's great to know that both our meal and Michelle's service made your night special. We appreciate your support and hope to welcome you back soon!
   

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5. K

   Katilina

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined on January 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   First time reserving a table. Love how easy it was to book and check in. The waitress was amazing and very social. Loved chatting with her. She made sure to always check if we needed anything and how our meals were. The food is always heavenly every time I go. Will definitely be back and definitely use the Open Table app.
   

   Match Eatery & Public House - North BayResponded on January 7, 2025

   Katilina, we’re thrilled to hear you had such a wonderful experience! It's great that our team made your visit enjoyable and that the food lived up to your expectations. We can’t wait to welcome you back for another delightful meal!
   

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6. J

   Jeff

   Toronto

   3 reviews

   5.0

   3 reviews

   Dined on December 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went there with another couple to celebrate New Year’s Eve. The service we received was excellent as well as our food. Will definitely be going back.
   

   Match Eatery & Public House - North BayResponded on January 4, 2025

   Thanks for the fantastic review, Jeff! We're thrilled to hear you had a great New Year's Eve celebration with us. Our team works hard to provide excellent service and delicious food, and we can't wait to welcome you back for another memorable experience!
   

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7. L

   Lise

   Toronto

   1 review

   3.0

   1 review

   Dined on December 30, 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 5

   The hostess was smiling and pleasant, our waitress was very unhappy and never smiled once. She did memorize our orders though. But she never came back to the table until the end of the meal when it was time to go. Her service was less than appropriate. For the price we paid to enjoy a meal there, we (all 6 dinners) will not be coming back.
   

   Match Eatery & Public House - North BayResponded on January 4, 2025

   Lise, thank you for your feedback. We're glad to hear the hostess made a positive impression, but we're sorry to learn about your experience with the waitress. We value your insights and will address this with our team to improve service. Your satisfaction is important to us.
   

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8. a

   alisha

   Toronto

   1 review

   2.0

   1 review

   Dined on December 30, 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   My boyfriends salad was good but the pretzel was awful. Waitress walked by multiple times without offering refills on water or anything.
   

   Match Eatery & Public House - North BayResponded on January 4, 2025

   Alisha, thanks for sharing your feedback. We're glad your boyfriend enjoyed his salad but sorry to hear about the pretzel and service. We strive for a better experience, and your comments will help us improve. We appreciate your input and hope to do better next time.
   

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9. W

   William

   Ottawa

   16 reviews

   4.0

   16 reviews

   Dined on December 28, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Dinner for 12. Great service. Food was quite good. Would have preferred regular tables to high table. Wed return.
   

   Match Eatery & Public House - North BayResponded on December 30, 2024

   William, thanks for your feedback! We're glad you enjoyed the service and food. We appreciate your suggestion about the seating and will definitely take it into consideration for future events. We look forward to welcoming you back!
   

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10. D

    Debbie

    VIP

    Toronto

    36 reviews

    5.0

    36 reviews

    Dined on December 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food was amazing blackened halibut taco so tasty. French onion soup is so hot and cheesy. Thank you Rita for all the great service. Would highly recommend this for any date night.
    

    Match Eatery & Public House - North BayResponded on December 30, 2024

    Debbie, we're thrilled to hear you enjoyed the blackened halibut taco and French onion soup! It’s wonderful to know that Rita made your experience even better. Thank you for the recommendation—perfect for date nights! We look forward to welcoming you back soon!
    

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