Masu Izakaya

Review summary

1. D

   Deborah

   VIP

   Milan

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   Great restaurant! Food was delicious and a very relaxed vibe.
   

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2. S

   Sue

   Gold Coast

   17 reviews

   5.0

   17 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had Valentine’s Day dinner. They were busy, fully booked, but we enjoyed close attention from the wait staff. Our meals arrived in good time for such a busy night. The food was really impressive. My new favourite chicken teriyaki. I highly recommend Masu Izakaya.
   

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3. S

   Shane

   Gold Coast

   2 reviews

   1.0

   2 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   We had the rudest waitress, she told us we could not make alterations to anything on the menu even though one of our party were allergic to salmon. We were not even allowed to add ice to our cocktails as that was considered an alteration. And the way she spoke to us was condescending and so rude. If you are going to work in hospitality you probably should bring a better attitude. The main meals came out first and we got entrées last. It took them 30mins for them to come and get our drink order which we had to ask for them to do, and then we were told that we only had a 90 min seating window. Women's Toilets had no toilet paper, one of the locks were broken and the seat was missing in the last one. So classy!! Worst experience ever!
   

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4. N

   Nicholas

   New York City

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   Food impressive but the female maître d' attitude pathetic. Such a shame for a decent restaurant.
   

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5. P

   Philip

   Victoria

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such superior understated food. Delightful evening.
   

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6. J

   Janine

   Sydney

   1 review

   5.0

   1 review

   Dined on January 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceptional food and service!! Salmon roll was special!
   

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7. Y

   Yoshihide

   Tasmania

   1 review

   5.0

   1 review

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   おいしかったです。また、お邪魔します。 りょうりの出さられるタイミングよくも良く、お酒も美味しかったです。
   

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8. R

   Rebecca

   Sydney

   1 review

   5.0

   1 review

   Dined on January 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food was outstanding - great flavour, fresh, delicious.
   

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9. L

   Lisa

   Gold Coast

   1 review

   4.0

   1 review

   Dined on January 2, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Great food. Service has always been good but, they struggled with the numbers last night
   

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10. A

    Ashlee

    Melbourne

    1 review

    5.0

    1 review

    Dined on December 31, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Amazing quality food with great service! 10/10 recommend.
    

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