Mastro's Steakhouse - Thousand Oaks

Review summary

1. M

   Mary

   Los Angeles

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   It was a wonderful time thank you. We loved the atmosphere and food was delicious
   

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2. J

   Jason

   Central Coast

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   A great place to celebrate Thanksgiving. The staff was extremely friendly and attentive. Highly recommend.
   

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3. A

   Andrew

   Los Angeles

   22 reviews

   vip
   4.0

   22 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Asked for a ny steak cooked medium, it came out med well, we don’t like to complain during our dinner, however, there wasn’t an option but to. They took it back and brought another one but it came out rare. We cut it up in strips and finished cooking the steak on the plate. This has happened numerous times at mastro.
   

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4. V

   Veronica

   Los Angeles

   3 reviews

   2.0

   3 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 3

   just a bit disappointing that the menu was not adjusted at all or no specials were created for the Thanksgiving Holiday. We were also told that what was on the website was no longer available??? (on Thanksgiving day!!!) meaning you are advertising or an pie running from November 11th through December 30th but we are being told that is not the case?
   

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5. c

   caryn

   Los Angeles

   4 reviews

   vip
   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great service and great quality food. Esp on a busy night.
   

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6. L

   Lilli

   Los Angeles

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   Terrible experience. Was belittled by the manager, music was quiet, people around us were loud, food wasn’t cooked right, servers and busboys were sloppy, and the tables were so low to the ground I couldn’t cross my legs in my seat!
   

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7. J

   Jerry

   Los Angeles

   161 reviews

   vip
   5.0

   161 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great. We usually have pretty much the same thing. Can’t go wrong with the Mastro’s salad, filet or Kansas City bone in with mushroom and creamed spinach sides. It was our anniversary so they brought butter cake which is delicious. Service was terrific. We usually go early before it gets busy and a little noisy. Perfect evening.
   

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8. M

   Mark

   Los Angeles

   12 reviews

   5.0

   12 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Bryan and Kayla were an amazing team Taking care of us tonight. Kudos to Mastro’s!
   

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9. C

   Charles

   Central Coast

   9 reviews

   vip
   5.0

   9 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the moment we entered, the reception staff warmly greeted us and seated our group within just 10 minutes. The cocktails were fantastic, and the food exceeded our expectations. The service was outstanding! We can’t wait to return. Charles N
   

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10. S

    Stanley

    Los Angeles

    1 review

    1.0

    1 review

    Dined 6 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Your bus boy took my purse from the back of my chair. He then threw it behind the drapes in the small private room in the bar area. That’s where I found my purse. My guest dining with me has my phone on a tracking app and we could see that it was next to us. We were the sitting at a high top for 2 and we were the closest table to the glass door. Also very strange, the bus boys had a large black Mastro’s bag on the floor and they had it full of to-go containers. Rather a strange place to keep to-go boxes. ON THE FLOOR. Call me for further info. (805)750-1696
    

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