Mastro's Ocean Club - Boston

Review summary

1. C

   Carey

   Houston

   51 reviews

   vip
   2.0

   51 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   Overall experience was not good at all. First, we made a reservation for a standard table and was sat at the bar at a table that was the main entry into the bar for wait staff. We had trays passing over our heads and staff whizzing by us constantly. In addition, my husband’s chair got bumped by patrons and staff alike throughout our entire meal. The Caesar salad was just awful. The dressing had absolutely no flavor whatsoever. Our steaks were fine once they arrived but it took forever to get our meal. The overall volume in the restaurant was too loud. We couldn’t even have a conversation because of the volume of the music. Our bill was just under $300 for the two of us and clearly was not worth it. There is an expectation of service when you dine at this price point and you all failed miserably. Our server , Cheyenne, did the best she could but there is only so much she could do when the problems were out of her control.
   

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2. M

   MELISSA

   Greater Boston

   3 reviews

   3.0

   3 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   The valet experience was an absolute nightmare. Reservation were at 7 however did not get sat until 7:45. It took a while to get drinks (multiple other tables that sat after my party were served before). Not the greatest experience overall
   

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3. D

   Dougie

   Greater Boston

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   7pm reservation and didn’t get seated well past 7:30 in a side room. We had to move and sit at the bar. Once seated it was great
   

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4. K

   Kelley

   Greater Boston

   16 reviews

   vip
   2.0

   16 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 5
   4. Ambience 1

   Extremely loud. We went as this was advertised as a high end restaurant requiring a dress code. We were surrounded by loud people in jeans and ball caps. Nothing wrong with that for a pub atmosphere but we were very disappointed. Our server was fabulous! Food was fair but not worth the price.
   

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5. L

   Laurie

   Orlando

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing as always. Always a great experience. We will be back soon.
   

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6. J

   Josh

   New York City

   1 review

   5.0

   1 review

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service! I highly recommend and Fabiola was amazing!
   

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7. C

   Chris

   New York City

   14 reviews

   vip
   5.0

   14 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were in town for a show and to celebrate our friends’ anniversary. Our server Yenny really knocked it out of the park from start to finish. She greeted us with champagne, made great recommendations, was funny as can be and never rushed us all night. Dinner was yummy too but Yenny really made the night special for all of us!
   

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8. s

   susie

   Caribbean

   18 reviews

   vip
   5.0

   18 reviews

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service and food was excellent. The live music was a lovely touch. A few holiday parties made it very loud in there.
   

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9. R

   Ronan

   Greater Boston

   18 reviews

   vip
   5.0

   18 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic. Every interaction with every staff member from busser to management were outstanding. The food was really, really good. Service is why we go out to eat at restaurants. These guys have trained their staff really well.
   

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10. g

    gabriel

    Greater Boston

    1 review

    5.0

    1 review

    Dined on November 30, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Very amazing experience took my GF Here for her 21st and it was amazing. Steak was cooked perfectly drinks were amazing definitely will be going again.
    

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