Maple & Ash - Scottsdale

Review summary

1. j

   janice

   VIP

   New York City

   19 reviews

   5.0

   19 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a pleasure to dine at M&A. Food and service never disappoints.
   

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2. J

   Jamie

   VIP

   Phoenix

   11 reviews

   2.0

   11 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 2

   Was there for brunch for my friend and I’s bday and it felt rushed the entire time . Food was great and I don’t like how they take your bottle away to chill it . Should leave on the table , it’s not Covid days anymore .
   

   Maple & Ash - ScottsdaleResponded 3 days ago

   Hi Jamie. Thank you for your brunch birthday visit. We are glad you enjoyed your food, but we apologize if you felt rushed. That's not the kind of experience we aim to deliver, as we always want our guests to enjoy a meal at their own comfortable pace. We will certainly address this with the team. We also appreciate your feedback regarding the wine, and in the future, we'll ask guests which they prefer. Hopefully we'll have the chance to serve you again someday, and please ask for a manager next time you are in so we can apologize directly and make sure you have an excellent dining experience. The Maple & Ash Scottsdale team
   

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3. n

   nailah

   Atlanta

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience! The name on the menu was such a personalized touch. Our server was kind and the entire service team was prompt. Food was excellent. Will definitely be back.
   

   Maple & Ash - ScottsdaleResponded 3 days ago

   Nailah, we appreciate your kind words about your experience here. Our personalized menu is something we do as a fun touch to make the meal more memorable, and we're glad you enjoyed our food and service. We look forward to welcoming you back for another exceptional dining experience. Thank you.
   

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4. C

   Cesar

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined on February 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing place great overall experience everything was great.
   

   Maple & Ash - ScottsdaleResponded on February 7, 2025

   That's wonderful to hear, Cesar! Thank you for your visit and for letting us know you enjoyed your experience so much. We'd love to see you back soon!
   

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5. B

   Beth

   VIP

   Philadelphia

   11 reviews

   5.0

   11 reviews

   Dined on February 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Phenomenal!!! We had an amazing experience for dinner. Our server, Justin, was so wonderful. He was super knowledgeable, down to earth, and funny. From the food, to the drinks, to the ambience, and the impeccable service, everything was on point. We can’t wait to go back when we’re in the Scottsdale/Tempe area again!
   

   Maple & Ash - ScottsdaleResponded on February 7, 2025

   Beth, we appreciate your kind words about Justin's service, our food, and our ambiance. Thank you! We look forward to welcoming you back during your next visit to the area for another memorable meal.
   

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6. R

   Ryan

   VIP

   Phoenix

   5 reviews

   5.0

   5 reviews

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Maple & Ash exceeded every expectation & hope we had for this experience. The moment you walk in the vibe is very modern, upscale, and professional. For dining, The Wagyu Experience was phenomenal, and the IDGAF old fashioned was hands down one of the best old fashioned i’ve ever had. The lobster mac & cheese, & bubbling potatoes were no slouch either; both just perfect. The service was super attentive making sure everything was perfect the entire time. I cant think of one thing i would change or have them fix from this visit. Just awesome, will for sure be back!
   

   Maple & Ash - ScottsdaleResponded on February 7, 2025

   Ryan, we appreciate your kind words about your experience here. We are happy to know you enjoyed our Wagyu Experience, which features Wagyu accrued from the auction in the Kobe prefecture (the first time any US company has been allowed there). Thank you for complimenting our atmosphere signature Old Fashioned as well. We look forward to welcoming you back for another awesome dining experience.
   

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7. S

   Shea

   Phoenix

   6 reviews

   3.0

   6 reviews

   Dined on February 2, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Honestly I expected the food for the price would have been much better. In comparison to other fine dining restaurants ordering the same items, no one in my party was impressed. Even the caviar was just so-so. The atmosphere was great. The service was great. Just another overpriced “viral” restaurant that doesn’t live up to expectations. Then they added an employee benefits fee on top of your overpriced bill. That was disappointing. Does this only occur now in Scottsdale!? Not worth the price for me.
   

   Maple & Ash - ScottsdaleResponded on February 7, 2025

   Shea, thank you for your visit, and compliments on our atmosphere and service. We are sorry to hear you weren't as impressed with what you ordered. We wish we had known so we could have suggested other items you may have enjoyed more. Regarding our Staff Benefits charge, to help cover health insurance, benefits, and staff wellness programs, we add a 3.5% charge for all transactions paid. This is very common at restaurants in major cities like New York, Chicago, San Francisco, and Los Angeles. We understand some guests disapprove of it, and we are always happy to remove the charge from your bill if you choose. Hopefully, we'll have the chance to serve you again soon so we can help you choose items you will love. Please let us know!
   

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8. J

   Joshua

   VIP

   Phoenix

   11 reviews

   4.0

   11 reviews

   Dined on February 1, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   The Epic valet attendant was rude. Made comments about my wife and my car.
   

   Maple & Ash - ScottsdaleResponded on February 4, 2025

   Joshua, we apologize for that interaction with the valet, and we'll be sure to address it. As you mentioned, they aren't direct employees of the restaurant, but they are part of the experience of dining here, and we want to make sure you have an outstanding experience from the time your car door opens until you are enjoying leftovers the next day. Thank you for bringing this to our attention, and we hope you'll be back soon for what we are confident will be an outstanding experience in every way. The Maple & Ash Scottsdale team
   

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9. J

   Jessica

   Phoenix

   1 review

   5.0

   1 review

   Dined on January 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Maple & Ash really made my birthday very special! Thank you!!
   

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   Maple & Ash - ScottsdaleResponded on February 4, 2025

   Thank you, Jessica! We greatly appreciate you choosing to celebrate your birthday here! We're delighted you had such a good time, and we can't wait to welcome you back for another visit we hope you will enjoy just as much.
   

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10. C

    Camri

    Phoenix

    1 review

    5.0

    1 review

    Dined on January 27, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Had the best time at Maple and Ash the food was amazing and definitely will be coming back.
    

    Maple & Ash - ScottsdaleResponded on January 31, 2025

    Camri, we appreciate your kind words about your experience here. It's great to know you and a fantastic time, and we look forward to welcoming you back for another incredible meal soon.
    

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