Manor Lounge - Elgin

Review summary

1. c

   christopher

   Seattle2 reviews

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   6 persons attending for brunch. Service was very slow and had to ask for cutlery, sugar, salt and pepper at least twice. They did have a big group in at the same time, but it wasn't very busy for a large establishment. Terrible coffee and food was only OK.
   

   Manor Lounge - ElginResponded 4 days ago

   Hi Christopher, I am so sorry that we were not able to provide you and your group the experience you deserved nor the experience that we strive to offer every time to our guests. I would love to invite you back in to give us another try so that we can show you what our typical standard is. Brendan
   

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2. AG

   AlisaG

   Vancouver2 reviews

   5.0

   Dined on March 16, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We have been many times and every single time the staff is fantastic!!! We always have a good time. Enjoy all the activities and the escape rooms.
   

   Manor Lounge - ElginResponded on March 18, 2025

   Hi Alisa, So glad you enjoyed your time - love to hear about our staff making people feel this way! Can't wait to get you back in the venue soon! Brendan
   

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3. J

   Jason

   Toronto1 review

   5.0

   Dined on March 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic spot for a full evening of fun. The darts were great fun with the addition of digital scoring and game types. The escape room was perfectly themed and a fun time. The food was fantastic and portion sizes were great. The staff were all friendly and helpful. The bonus is, this was all in one spot. Highly recommend for a date night/night out.
   

   Manor Lounge - ElginResponded on March 18, 2025

   Hi Jason! So glad you enjoyed your time with us. Always warms my heart to hear about our staff being friendly and helpful. Can't wait to have you back in for another Escape room! Brendan
   

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4. S

   Stéphane

   Ottawa1 review

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Was great for the six of us. Great ambiance, nice environment. We had a reservation and everything went as expected. Food was awesome and hot when it arrived at our table. Service was pretty fast even if it was packed!
   

   Manor Lounge - ElginResponded on March 10, 2025

   Hello Stéphane! I am so glad you enjoyed your experience with us. We can't wait to have you back in the venue soon, maybe for an Escape Room as well? Brendan
   

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5. J

   Jean

   Ottawa3 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible experience! Was just planning on going for dinner and there was a full band on the stage! We played darts while listening to some INCREDIBLE music! Can't wait to go next time they play. The staff went above and beyond to make sure we were having a good experience. We will definitely be going back soon!
   

   Manor Lounge - ElginResponded on March 1, 2025

   Hi Jean! I am so glad you enjoyed Supersonic Hearts - I also thought they absolutely crushed it! Can't wait to see you next time - fyi their next show is March 27th, hope to see you there! Brendan
   

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6. R

   Raphael

   Ottawa2 reviews

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very affordable and good quality food. We had the poke bowl and the ingredients were delicious and fresh. I was unlucky to be seated next to a loud guy. That is all.
   

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   Manor Lounge - ElginResponded on February 17, 2025

   Hi Raphael! I am so glad you enjoyed your time with us. Sorry about the noise, appreciate the understanding on that one! Hopefully we will have the chance to host you again soon! Brendan
   

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7. E

   Eric

   Ottawa2 reviews

   2.0

   Dined on February 15, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Our server was terrible. Server didn’t bring water, didn’t ask to refill drinks, forgot milk for coffee, left the menus on the table and we had to give them to someone else in order to eat. Really cool concept restaurant but server didn’t care about our Valentine’s Day experience at all. Very disappointed.
   

   Manor Lounge - ElginResponded on February 17, 2025

   Hi Eric, I am so incredibly sorry for your experience with us and the lack of quality service provided. I would love to chat more about this with you, I have sent you my email if you wouldn't mind reaching out so I can apologize further. Brendan
   

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8. A

   Annick

   Ottawa1 review

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nous avons eu une belle soirée en couple! Excellent souper avec très bon service. Partie de dards par la suite pour terminer la soirée!
   

   Manor Lounge - ElginResponded on February 17, 2025

   Salut Annick! Je suis ravie que vous ayez apprécié votre séjour parmi nous ! J'espère que nous vous reverrons très bientôt pour une autre partie de fléchettes! Brendan
   

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9. T

   Tina

   Ottawa1 review

   5.0

   Dined on January 26, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Service was top notch! All of our severs were extremely pleasant. We also accidentally spilt a drink and a server was there to clean it up instantly without us having to ask. Food was quick, portions were good sizes. Only downfall, is we did find it a little loud.
   

   Manor Lounge - ElginResponded on January 27, 2025

   Hi Tina! Thank you for the feedback! I am so glad you enjoyed your experience with us. Can't wait to host you again soon. Brendan
   

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10. D

    Dave

    Ottawa1 review

    5.0

    Dined on January 11, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We are at the Manor Lounge before going to our escape room. It was very well done - they came to get us at our table when it was time for the escape. It was for my birthday so I received the cost of my escape refunded to me on the card I had reserved with. I also got a free birthday dessert and free birthday shot! The best trifecta ever! It made a great night even greater. The food was also very good! And staff very friendly :)
    

    Manor Lounge - ElginResponded on January 14, 2025

    Hello Dave! I am so glad you got to enjoy your Birthday with us and thank you for choosing us! I can't wait until we get to host you again. Brendan
    

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