Malone's - Louisville

Review summary

1. a

   allen

   Indiana

   36 reviews

   5.0

   36 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was amazing! Me and my wife drive to Louisville about once a month to dine at Malones. Blake our server was top notch!!
   

   Is this helpful?

   Report
2. J

   Jeff

   Cincinnati

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food good restaurant and service is always friendly
   

   Is this helpful?

   Report
3. J

   Joe

   Louisville

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience as always. Both waiters were great
   

   Is this helpful?

   Report
4. OT

   OpenTable Diner

   Louisville

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Reservation at 6:15. Arrived at 6:05. Was told it would be 6:15. Didnt hear anything else til 6:30. People arriving after me were seated before us. Communication could be better as your reservation time passes by. Otherwise a great dinner.
   

   Is this helpful?

   Report
5. N

   Nora

   Louisville

   9 reviews

   5.0

   9 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Server was excellent. Food was delicious. We were seated next to restroom which I found odd… considering we had a reservation at 9pm and most of the restaurant was empty.
   

   Is this helpful?

   Report
6. J

   John

   VIP

   Louisville

   5 reviews

   5.0

   5 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Rey good meal as always - service was little slow but was very busy due to holidays
   

   Malone's - LouisvilleResponded 4 days ago

   John, Thank you for your recent visit and 5-star review. Our team strives to provide 100% guest satisfaction, 100% of the time, and it is wonderful to hear you enjoyed your visit. We appreciate you dining with us and hope to serve you again soon.
   

   Is this helpful?

   Report
7. A

   Ann

   Louisville

   4 reviews

   4.0

   4 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 2

   We enjoyed our food and service, but it was the other patrons that made this experience unpleasant. We were in the large party section in the back and all parties were talking quietly as expected which, even based on the number of people is quite a hun, but expected. There was one party that was extremely loud and continued to talk well above the typical volume, getting louder with each bottle of wine. When their food came and they began eating, the noise difference was noticeably different. It is not the restaurant’s fault, but this should have been addressed as it was definitely altering the experience of everyone else around.
   

   Is this helpful?

   Report
8. B

   Bonita

   VIP

   Louisville

   19 reviews

   5.0

   19 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food and servers were superb. The restaurant was very crowded and chaotic but this did not impact our service. We appreciate Rachel and Ava very much. The front desk had trouble finding our reservation even though I showed it to them and tried to seat my business party with 3 other people. In the end it worked out. I have never seen it that busy. I'm sure the upcoming holidays impacted things.
   

   Malone's - LouisvilleResponded 4 days ago

   Bonia, Thank you for your recent visit and 5-star review. Our team strives to provide 100% guest satisfaction, 100% of the time, and it is wonderful to hear you enjoyed your visit. We appreciate you dining with us and hope to serve you again soon.
   

   Is this helpful?

   Report
9. L

   Linda

   VIP

   Nashville

   6 reviews

   5.0

   6 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding service from Nick Food was wonderful!!
   

   Malone's - LouisvilleResponded 5 days ago

   Linda, Thank you for your recent visit and 5-star review. Our team strives to provide 100% guest satisfaction, 100% of the time, and it is wonderful to hear you enjoyed your visit. We appreciate you dining with us and hope to serve you again soon.
   

   Is this helpful?

   Report
10. OT

    OpenTable Diner

    Louisville

    1 review

    3.0

    1 review

    Dined 6 days ago

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 5

    Service was not good. Have been several times without any issues. Not sure if they were short staffed or what. Regardless, we had to wait an extended amount of time for all drinks and dinner. Ordered dessert and it took so long, we had to ask for it to go. Very disappointed with the service, as we had a party of five and spent over $550.
    

    Malone's - LouisvilleResponded 5 days ago

    Guest, Thank you for sharing your experience; we value your feedback as it allows us to improve. A member of our team would like to contact you regarding your experience and have requested your contact information via direct message. We hope to connect with you soon.
    

    Is this helpful?

    Report