Maison Pucha Bistro

Review summary

1. K

   Kelly

   Houston

   7 reviews

   3.0

   7 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   We booked reservations for Christmas Eve. Let me start with the pros: excellent food. We can’t say anything but good things about our food (French onion soup, New England clam chowder, steak frites, beef Wellington, and lobster thermidor). The restaurant is beautiful with tall ceilings and interesting art work. The chairs were comfort. The cons: while we were nearly immediately seated, we didn’t see our server for at least 15 minutes. The first thing he did was tell us they were understaffed and then offered to bring us water - and we had to ask someone else for it, receiving it ten minutes after that. When he finally returned to our table, we ordered EVERYTHING, as he said the kitchen would prefer it on one ticket. At least 15 minutes later, part of our starter order arrived - but we noted we were still missing the amuse bouche for one, a chowder, and the Brie. No spoons were provided. One party member finally went to the busboy station to ask for spoons and the remainder of the starters. After several further reminders, we received the amuse bouche and Brie. Again, more reminders about the missing chowder. It finally arrived after everything else was finished. This was over a 30 minute period. When the mains arrived, three of the four orders were delivered. For the fourth order, a bowl of chowder was brought - instead of the lobster thermidor. The soup was sent back and the server alerted. The reminder of the visit was less crazy as there were no further seatings and parties were leaving. It’s been six or seven years since we’ve eaten here and this experience was so much more inferior. I understand that having your restaurant be short-staffed on a holiday is not ideal but possibly having the manager go table to table may have alleviated much of the grumbling I noticed around us. We will likely return because the food was delicious BUT will be cautious in providing recommendations here.
   

   Is this helpful?

   Report
2. S

   Sara

   VIP

   Houston

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was perfect, the food was outstanding. The best bread in Houston.
   

   Is this helpful?

   Report
3. M

   Mike

   VIP

   Houston

   12 reviews

   5.0

   12 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a table for 14 in a private room that is walled with wines. Wonderful food and great service. We will be returning.
   

   Is this helpful?

   Report
4. J

   JOYCE

   Houston

   4 reviews

   5.0

   4 reviews

   Dined on December 19, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We felt very welcomed by the staff from the moment we walked in the doors. The service n ambiance was great! It was our first steak night experience n it was enjoyable. We wished there were other sides offered with the steaks besides fries tho. We did order sides of asparagus and au gratin potatoes....the potatoes were quite salty, the asparagus was perfect. Overall, we loved our experience and look forward to future visits.
   

   Is this helpful?

   Report
5. D

   Diana

   VIP

   Houston

   37 reviews

   5.0

   37 reviews

   Dined on December 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is a gem of a restaurant! Everything that comes out of the kitchen is expertly crafted. Flavor & presentation are top notch. Great job, brothers.
   

   Is this helpful?

   Report
6. M

   Mary

   Houston

   9 reviews

   4.0

   9 reviews

   Dined on December 15, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   The food was wonderful. Had the salmon and it was outstanding. The lobster bisque was excellent but lukewarm. Prefer a much hotter temperature. The service was not attentive. Server only had 2 tables and yet was absent as though he had the entire restaurant to serve. He completely forgot the drink I ordered and had to be reminded. Didn’t check to see if our orders were correct after the food was brought out by another server. And was simply not very available so we had to send someone to get him for any questions.
   

   Is this helpful?

   Report
7. C

   Charles

   VIP

   Houston

   15 reviews

   2.0

   15 reviews

   Dined on December 15, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   This was a profoundly disappointing experience. Our waitress, Gavi (Gabriela), was uncommonly dismissive and inattentive. When she inquired, we informed her that this dinner was a 50th birthday celebration for a dear friend. She promptly dismissed it even after we reminded her, as we were finishing our dinner, to mark the occasion with a birthday song, as it is customary for the restaurant. Unacceptable.
   

   Is this helpful?

   Report
8. A

   Andrea

   Houston

   35 reviews

   4.0

   35 reviews

   Dined on December 14, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Always a great service from this restaurant. Food comes out nice and hot no lukewarm food here. Extensice drink list of many different wines and spirits.
   

   Is this helpful?

   Report
9. M

   Markus

   VIP

   Houston

   7 reviews

   3.0

   7 reviews

   Dined on December 9, 2024

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 5

   This could actually be very cool. The ambiance is quite nice. Would totally return based on that. But truth be told, the food was not good. Had a ceviche trio. Shrimp and fish was good. Octopus was tough though. At that point, we had already ordered the octopus for a main entre too. which we shouldn't have, because (at that point predictably) it was tough also. We also had a beef tartare, and that was also of the quality I had hoped. The mean was pretty rough and chewy and just not very flavorful. Maybe just unlucky. Ambiance and service were good. I may give it another try, but the food quality didn't put that high on my list.
   

   Is this helpful?

   Report
10. M

    Mark

    Houston

    2 reviews

    5.0

    2 reviews

    Dined on December 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Overall a good experience. Food and service was on point. Unlike other establishments who enforce a time limit, we never felt rushed.
    

    Is this helpful?

    Report